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La Toubana Hôtel & Spa

4.0 out of 5.0

Recent guest reviews

We just got back from a fantastic trip to Guadeloupe! Although we didn't stay at La Toubana, we had dinner there and spent a day at their beautiful beachside lagoon on their fantastically comfortable lounge chairs. Food and beverage was excellent and reasonably priced, considering the quality and location! Go enjoy their hospitality!

We ate lunch at this hotel, although we were not guests at the hotel. The food and service were excellent and the prices were reasonable for this type of meal. We looked around the grounds, with beautiful views. Saint Anne is very congested but this place is on a hill and provides an escape from the crowd.

Little piece of paradise in Guadeloupe. Great grounds and pool area. Dinner was excellent and set up alongside pool. Staff friendly and helpful. Room good but could do with a little maintenance. Welcome cocktail was a nice touch!

What to expect for this price? At least a fridge in your room (and not a heated toilett) an inroom lockersafe which is fixed, a shower on the beach , relax seats around the swimming pool and many more. But non of this was available. The reason could be a delay in their renovation period but, inform your guests about this before arrival and most of all, adapt your price ! All this instead of asking the full price. Quality-price level = zero. Sorry management, a no go from us.

My wife and I stayed at La Toubana in Dec 2017 for her 30th birthday. Our stay here left the two of us agreeing; that Toubana of the best hotels we've stayed at amongst the several countries we've visited. Cedric the hotel manager is great and very attentive to all guests. He and all of the staff at Toubana are kind and polite. This is a 5 Star Hotel even though it somehow considers itself to be a 4. The lobby infinity pool has incredible views and the room that my wife and I stayed in somehow even topped that. We stayed in Villa A (Villa IDIKA). This villa was absolutely incredible featuring it's own infinity pool, Sonos Bluetooth Surround Sound, the entire back of the villa opened to panoramic Plage Caravelle views, huge TV's. Anywhere you stay on the property and especially all of the suites and villas will leave you happy you chose to stay here. Having a rental car is a must no matter where you go in Guadeloupe. It's easy to get around. Thank you Cedric and Clarisse for an incredible stay. We'll be back

Pros Relatively inexpensive Good location and views Cons Food options limited and not sumptuous Slow WIFI Service average without foresight Nice pool Concierge not knowledgeable about adventure activities ( canyoneering etc ) Rooms adequate but basic Public can access beach

I can only say good things about our recent stay at La Toubana. It was fabulous. We stayed in one of the two bed, two bath villas. It was spacious, very clean, comfortable & the view from the first & second floor was beyond spectacular. The grounds were immaculate, the staff helpful & friendly, the beach & pool perfectly clean with comfy beach furniture. The restaurant was pricey but food was good. We preferred the beach grill - less expensive with large portion & yummy drinks. Internet worked fine for us. Guadeloupe is an absolutely glorious island. We had such a fun week - only positive memories!

My wife and I stayed for 11 nights in May 17, location of the hotel is amazing, on a steep hill leading down to the beach area. Be prepared to walk up and down some steep paths up to the restaurant or down to the beach but for us this really added to the charm of the location. Our room was very private with some amazing sea views and although could have done with some modernisation, was clean and functional and didn't really detract from our enjoyment of the holiday. Insect repellant is essential anywhere on the islands, in some of the forest areas all day and night but in the hotel from dusk till dawn. The Kitchenette came in handy for any early morning starts so we could have breakfast in our room before heading on an excursion. Be prepared that there is nothing really within walking distance so car is necessary if you want to go and explore the wonderful island/islands of Guadeloupe. Restaurants Grand Bleu and on the Beach provide excellent food although a slightly limited menu that apart of the daily fish special, doesn't change day to day. All the Staff proved helpful and friendly and couldn't fault them at all. All in all we had a great time and would recommend.

The rooms, location, and amenities are all magnificent. The private beach is beautiful. Front desk service was good, food selection is limited but quality was very good. Bar service was poor. Overall, we would have loved to recommend this hotel but we cannot. We brought our own towels that we prefer to use; these were taken from our room (even though they were sitting on top of our luggage). It was very challenging to keep mosquitoes out of our room, and the cleaning staff would open the windows even though we requested that they do not, as a result I was bitten very often and was very uncomfortable for the portion of the trip spent at this hotel. But the worst part was that they tried to make us pay twice for our room! There was some dispute about this as we checked out and we spoke to the front desk people extensively, and even used my laptop to access my online credit card statement showing that we had already paid. We had agreed that the matter was resolved, but then they charged our card again a few hours after we left. This took us a considerable amount of effort to resolve with the credit card company. This is reputed to be the nicest hotel on the island and there are several wonderful things about it, but we cannot suggest staying at a hotel where both the staff and the management are lying thieves.

I had a really tough time rating this property--for the price it's probably a 3.5 rather than a 4, but I felt bad rounding down. PROS: The property is in a beautiful location, on a cliff with small, calm beach below. It has a nice, interesting lobby with wooden walkways over water, and a wonderful breakfast--including eggs, bacon, pastries, fruit, and even homemade jam. There are lovely lounge beds on the beach, and when we were there it was not crowded at all. The staff was very friendly. We saw lots of wildlife on the grounds--even an iguana! CONS: Overpriced. We paid nearly $500 a night to stay in a junior suite with a partial ocean view. The quarters were really three star--which is a shame because they could be so easily improved. The furniture was dark, mismatched and gloomy. The curtains and art were cheap and unattractive. Some of the trim was painted an odd red. The floors were sandy and the corners were dirty--in the bathroom one corner was full of hair and muck. We lost power once during our stay, and the water went out once. The Wifi worked great in the lobby and at the beach, but was barely functional in our room.

Fonds Thezan Ste. Anne

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Within a short walk of Plage Caravelle, La Toubana Hôtel & Spa is within 2 miles (3 km) of Ste-Anne Beach. This 44-room, 4-star resort has a private beach, a full-service spa, and 2 restaurants. It's on the waterfront and also within a 20-minute drive of Raisins Clairs Beach and Plage de la Datcha.


Dining

Enjoy dining at the resort's 2 onsite restaurants: Le Grand Bleu specializes in French cuisine and serves breakfast, lunch, and dinner; On the Beach offers relaxing ocean views. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free daily manager's reception. Start each morning with full breakfast, available for a fee from 7:30 AM to 10 AM.


Rooms

All of La Toubana Hôtel & Spa's 44 rooms are air-conditioned and have an array of amenities, including furnished lanais, refrigerators, and safes. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers, free toiletries, and bathrobes.


Property features

Guests of La Toubana Hôtel & Spa have access to a private beach, a full-service spa, and an outdoor pool. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a fitness center, a steam room, and free WiFi in public areas.

Room options

Single bungalow with sea view, terrace

Full 1 | Sleeps 2

Junior Suite, Terrace

Full 1 | Sleeps 4

Classic Suite

King 1 | Sleeps 4

Suite Patio

King 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 961 reviews