La Toubana Hôtel & Spa4.0 out of 5.0
Recent guest reviews
I can only say good things about our recent stay at La Toubana. It was fabulous. We stayed in one of the two bed, two bath villas. It was spacious, very clean, comfortable & the view from the first & second floor was beyond spectacular. The grounds were immaculate, the staff helpful & friendly, the beach & pool perfectly clean with comfy beach furniture. The restaurant was pricey but food was good. We preferred the beach grill - less expensive with large portion & yummy drinks. Internet worked fine for us. Guadeloupe is an absolutely glorious island. We had such a fun week - only positive memories!
My wife and I stayed for 11 nights in May 17, location of the hotel is amazing, on a steep hill leading down to the beach area. Be prepared to walk up and down some steep paths up to the restaurant or down to the beach but for us this really added to the charm of the location. Our room was very private with some amazing sea views and although could have done with some modernisation, was clean and functional and didn't really detract from our enjoyment of the holiday. Insect repellant is essential anywhere on the islands, in some of the forest areas all day and night but in the hotel from dusk till dawn. The Kitchenette came in handy for any early morning starts so we could have breakfast in our room before heading on an excursion. Be prepared that there is nothing really within walking distance so car is necessary if you want to go and explore the wonderful island/islands of Guadeloupe. Restaurants Grand Bleu and on the Beach provide excellent food although a slightly limited menu that apart of the daily fish special, doesn't change day to day. All the Staff proved helpful and friendly and couldn't fault them at all. All in all we had a great time and would recommend.
The rooms, location, and amenities are all magnificent. The private beach is beautiful. Front desk service was good, food selection is limited but quality was very good. Bar service was poor. Overall, we would have loved to recommend this hotel but we cannot. We brought our own towels that we prefer to use; these were taken from our room (even though they were sitting on top of our luggage). It was very challenging to keep mosquitoes out of our room, and the cleaning staff would open the windows even though we requested that they do not, as a result I was bitten very often and was very uncomfortable for the portion of the trip spent at this hotel. But the worst part was that they tried to make us pay twice for our room! There was some dispute about this as we checked out and we spoke to the front desk people extensively, and even used my laptop to access my online credit card statement showing that we had already paid. We had agreed that the matter was resolved, but then they charged our card again a few hours after we left. This took us a considerable amount of effort to resolve with the credit card company. This is reputed to be the nicest hotel on the island and there are several wonderful things about it, but we cannot suggest staying at a hotel where both the staff and the management are lying thieves.
I had a really tough time rating this property--for the price it's probably a 3.5 rather than a 4, but I felt bad rounding down. PROS: The property is in a beautiful location, on a cliff with small, calm beach below. It has a nice, interesting lobby with wooden walkways over water, and a wonderful breakfast--including eggs, bacon, pastries, fruit, and even homemade jam. There are lovely lounge beds on the beach, and when we were there it was not crowded at all. The staff was very friendly. We saw lots of wildlife on the grounds--even an iguana! CONS: Overpriced. We paid nearly $500 a night to stay in a junior suite with a partial ocean view. The quarters were really three star--which is a shame because they could be so easily improved. The furniture was dark, mismatched and gloomy. The curtains and art were cheap and unattractive. Some of the trim was painted an odd red. The floors were sandy and the corners were dirty--in the bathroom one corner was full of hair and muck. We lost power once during our stay, and the water went out once. The Wifi worked great in the lobby and at the beach, but was barely functional in our room.
If you are looking for a quiet, relaxing, and exclusive vacation, La Toubana is your place. Set along a cliffside overlooking the ocean, it has multiple villas, which is a nice change from the standard hotel room. While the villa wasn't too large, and the kitchenette seemed a bit out-dated, when looking at the big picture this hotel was far beyond my expectations. The one thing I love about this island is that is not over developed. I can't stand the sight of 12 story hotels and everything being commercialized. This hotel gives you the true experience of luxury island living. Our room came with the cutest swinging chair on our patio. The lush greenery and sights of large iguanas really made us feel like we were living in a tropical paradise. When you arrive there is a wooden walkway surrounded by pools of water which leads your straight to their restaurant. We were greeted by Chloe who did such a great job to accommodating us. A week before we arrived she sent us a survey, and it was evident she really looked into our needs ahead of time. I think a lot of people who are used to 4 star hotels need to understand that for this island this is how 4 star should be. Otherwise it really takes away from the authenticity and beauty Guadeloupe has to offer.
The hotel tries hard, but it just lacks in some of the niceties of a 4 star hotel. The menu in the restaurant never changes from lunch to dinner. The only change is the fish of the day. We were there for one of their vendors parties, which took over the beach and blasted music from noon to six. Your room was no respite from the relentless thump of music, and the pool was the only avenue for the guests to "relax" amid the totally overwhelming music. The whole establishment needs an overhaul to keep up with the maintenance needed in a beach resort. The wifi was free, but wasn't up to speed most of the day. Your best bet for connection is during the evening.
The restaurant on the water is open on Fridays late, you can't beat the atmosphere. Food was ok. Nothing like having the ocean a stones throw away while eating dinner. Nice experience. A reservation is recommended at both restaurants any night of the week. We had an awesome server who spoke English, translated everything, kept our drinks flowing and gave us a ride up the infamous la toubana hill!
we were there for 6 nights and were very Lucky to get an upgrade to the 'panoramic' suite an amazing room with a 180 ° view on the blue sea and about 75 m2 and very well decorated with blue and white the breakfast is good (not so much choice and variety) but with a nice view on the infinity pool the food in the restaurant is nice too we had a very good stay
Our last visit was perhaps 17 years ago and this hotel remains a solid choice for Guadeloupe. It has a nice arrangement of stand alone bungalows along a steep section facing the ocean. The bungalows have been updated in part and are perhaps 3-4 star equivalent. Private and practical but not particularly luxurious. The pool sits on top of the cliff with beautiful views with the bar and restaurant adjacent. The beach is down the hill with a small protected beach and plenty of nice lounge chairs. There is also a bar and daytime restaurant (but we didn't get a chance to try). The breakfast is buffet style with simple not terribly inventive options, a disappointment. Also need to set your own table setting. This is a more European concept of buffet that I've never much appreciated. The dinner first night was an expensive buffet (ugh) dinner with good local lobster option. Second night dinner ala carte was acceptable but I wouldn't recommend this restaurant for a visit if not staying on property. A car is required to explore any other options. The staff was friendly and helpful. Note that Guadeloupe is primarily a European tourist destination and especially French. Therefore speaking French (as I do) is nearly a requirement. As is always the case, if you do not speak, please please try. It makes all the difference between being an annoying invader to being a curious explorer.
Stayed for 5 days spring break. Hotel is accommodating but the island is definitely not set up for resort stays. Don't expect Jamaican resort feel. The staff is helpful even if you don't speak French. Room was clean but no view of anything except bushes. Definitely rent a car as food is the same everyday and travel about the island is difficult .
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 934 reviews