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La Creole Beach Hôtel & Spa

4.0 out of 5.0

Recent guest reviews

I was there for an meeting and I loved the place, the access to the beach is easy and you have full access to various coves. There are restaurants and services , a casino near. This place is the only potential palace in Guadeloupe, (way before the Toubana in my opinion). Regrettably, exception made for the beautiful lobby area and the variety of restaurants, the service is lacking. When I arrived I didn’t know which desk was for reservation and which one was for information. When I got to the right desk, the employee called the person I was looking for , gave the phone over to me then left to chat with his colleague. He left me hanging with the phone when I was done so I hung back by myself and left. Then when the meeting started and we were waiting in the lobby for someone to attend us , the bar tenders told us that they wouldn’t come to us and we should come to the bar if we wanted to drink something. Last but not least, we ask then to put my driver’s drink on the account of the person greeting us at the hotel. Unfortunately they didn’t understand or took into account what we asked and the driver ended up paying anyway. It’s a pity because this place has a great lot of potential !!

Upon arrival our room was not available until 6:45pm. They gave us a free drink as a concession. Then we got to pay them to sit at the bar and have cocktails passing the time. No towels available for the kids to swim. Very frustrating start and Hotels.com said there was a partial ocean view. Actually it was a room on the backside of the hotel overlooking the parking lot with no balcony. You would think they would have extended a free buffet dinner or something to make up for the rough start. The staff was pleasant and the beach was nice. Just make sure they have you room ready if you arrive before dinner.

Loved the modern decor and helpful staff here!! The breakfast and dinner buffets were exceptional! Great beach area with lots of water activities (not included). I had a beautiful sea view room and a small balcony. Loved the bath products as well!

Had the pleasure of staying here with my husband for a week, it totally blew us away! The setting is breathtaking from the lobby and on to the pool and beach areas, can’t fault the hotel at all, the room was spacious with very good air con which is a must! Will be recommending this hotel to friends and family! Already looking forward to a return visit!!!

We took advantage of the Norwegian air flight that flies direct from Providence. After reading many reviews for a hotel we decided on Le Creole and we are so happy we did! Location is convenient to the airport and close to beaches in St Anne and St Francis side of the island. Our trip was for relaxation with a little exploring involved. So we spent many days by the pool and beach and each area offers a different experience. We booked a bay view room and had a beautiful view with balcony and small kitchenette. As many reviews state, there was minimal English but what do you expect going to a French speaking island? Its very European and you should know that going there. I had my French dictionary and Google translater app and we got along just fine. We found everyone at the resort to be very friendly and welcoming. Our room was cleaned everyday and was spotless. If we needed something like a hairdryer ( our didn't work ) or the wifi code ( our was included in the rate) there was a staff member that came to the room within minutes to answer our request. Concierge was helpful but only work limited hours so plan ahead if you want to speak to them. Food on the property was great all around. Snack bar, buffet and Le Zwag were all very pleasant atmosphere, they use all fresh ingredients and reasonable prices. We were there 8 days and could have stayed longer! Beautiful property- we will be back!

We spent 3 nights at the Creole beach in an ocean view balcony room. Check in was at 4pm and we arrived at 5 mins past but had to wait 40 mins for our room which was disappointing at a high end expensive hotel. Room was fine recently decorated or refurbished in a minimalistic style. We were aware from TA of the poor sound insulation and interconnecting doors so we’re prepared with ear plugs but fortunately had quiet neighbours. Air con hot water plumbing etc were fine. Minimal noise from the nightly entertainment which finished before 11pm every night. Breakfast very good, La Zawag restaurant very good but very expensive. Dinner buffet expensive and extensive but very poor quality meat, rabbit, and pork which was mainly bone for €36. Tried it once but not again. Would have eaten at La Zawag again but closed on a Monday so had a pizza at Safari Pizza ( across the car park) €20 pp incl drinks and service. Service generally seems to be included in Guadeloupe and nobody seems to expect a tip. My 50 year out of date school boy French sufficed and after a few words of my French most of the staff and even some of the French guests helped us out in English. Bit of a surprise when some of the reception staff did not have a word of English when the pizza shack staff on the beach answered my French in English. One tip is to drink champagne by the glass at €11 a 6 glass bottle will cost €90-120 which is outrageous fora French Island. Another tip is the pizza shack , sandwiches, drinks and ice cream are excellent quality and price. Would we visit Guadeloupe again yes but not the Creole beach as we would choose a different location.

We just ended a 2 week stay at Creole beach overall we are very happy with our choice of hotel. Our room was very clean and fresh, beds comfortable and a nice bathroom. Only drawback was that our room was "joint" with another with a locked door (most likely for family rooms) so you could hear the room next door quite clear. (Was however never a problem for us). Also worth notice is that the balcony are french. The hotel area is very beautiful and there were never any problems getting a sunbed on the private hotel beach. On the beach there's also a "pizzeria" that serves paninis, sandwiches, pizza and various beverages. Perfect for lunch. (They also offer delivery directly to sunbeds). The breakfast was excellent and never crowded and offered a large variation of choices + fresh fruit drinks. The hotel also offers two other restaurants for evening dinners, one buffet (quite expensive, about 30 euro) and one more "fine dining", they were both very good but a bit pricey. Just across the street from the hotel (by the parking loot) there are various types of restaurants available + bars, also further up on the street (3 minute walk, by the Casino) there are also a couple of restaurants well worth a visit that offers a more authentic creol dining experience with a lot of locals. I also noticed that other guests have complained about the level of English from the staff. We never experienced any problems with English communication with the staff. We could always get our questions answered. So no problem with English. (As long as you don't expect someone who speaks English fluently and without an accent) I can definitely recommend a stay at Creole beach hotel :)

Like many Americans, we recently discovered the island of Guadeloupe via Norwegian Airlines----If you are considering these one of these flights---don't hesitate---the island is indeed beautiful and a relatively undiscovered part of the Caribbean---at least to Americans. The island is quite beautiful with countless beaches, pretty good infrastructure (particularly for the Caribbean), and some amazing parks including an active volcano and some pretty large waterfalls. Having said that, the French clearly discovered this place first and visit in large numbers---That makes you very much the minority as an American (or Brit for that matter) and this hotel clearly caters to the former---- As with many things French, there is the good, the bad, and the ugly---In terms of the good, this is clearly a beautiful property (once you get out of the relatively tight and unattractive parking lot)-The grounds are well manicured and the resort is clean and relatively modern in appearance. The pool and beach are beautiful and we never once had to fight over lounge chairs or space to sprawl out. The food---particularly the breakfast and the buffet are excellent. Breakfast is included and doesn't disappoint. In terms of the bad, I would say that this is a European style hotel so expect a few smokers---particularly at the bar and at restaurants. Not a big deal, but we are somewhat spoiled in the US (at least if you are a nonsmoker). A few other issues, as many have said here, outside of the front desk, I found it hard to find English speakers who were confident enough to engage beyond pleasantries (one exception---a capable concierge who quickly informed us that she was originally from St Martin. There are enough English speakers to get by, but count on pointing to things in the menu or at the snackbar and hoping for the best. Finally, in terms of the ugly----my only complaint is that this place is not cheap. As a four star hotel, I would have expected more in terms of a staff that goes out of their way to make you feel welcome. I know that Americans are still rare on this island, but if they want more of them, a little congeniality would be nice. Frankly,I never once felt like the staff wanted me there---they certainly never went out of their way to help or accomodate. If you asked for a towel, they would give you one; if you asked for a wifi code, they would give you one code only (for a family of 4 mind you). If you asked again or tried to negotiate, they would glare and relent but it shouldn't be that difficult. for 400 Euros a night. I also felt like the restaurant on site was quite disappointing----We ate at many restaurants and a few of them were some of the best I've eaten at. The restaurant at the hotel however was expensive and disinterested---I am not sure if they were understaffed but it took over an hour to get our meal---when we got it, it was undercooked to the point of being inedible (the chef blamed it on miscommunication). Again----no big deal at a lower price point, but they clearly want to be a high-end establishment. In the end, would I return---absolutely----hopefully in time, this will change and they will become more accomodating and happy to have the US dollars that American tourists will bring.

La Creole Beach is very convenient to the airport, town, and/or day trips around the island or to Basse-Terre. It has all the perks of a big hotel -- water toys, different food venues, entertainment at night, easy car rental, etc. The staff is friendly and helpful. The morning buffet is plentiful. Le Zawag Restaurant for dinner is superb! We had one of our best dinners on island here. The beach is small, but it's clean and has a lot of loungers, some shady spots. The location is convenient to numerous little shops, cafes, and a casino. Our favorites -- Safari Pizza and The Spot hamburger place across the street. Although I checked Luxury in the type box (no other seemed to fit) The rooms are clean and efficient, though dated and with minimal decor. The grounds are pretty. It is a busy location, so allow time if you're renting a car for the day to go to St. Anne or St. Francois (our favorite spot on this island was Pointe des Chateaux -- amazing drama of the sea!) Grande-Terre does have a rush hour.

First the good on La Creole: The staff was helpful whenever we needed guidance. Everyone said a warm hello (in French) if you initiated it. Our French is minimal and all staff worked to understand us. Our room had two great views--from the real balcony, the ocean and our bedroom the beach and ocean. We loved the layout of the hotel so it doesn't feel big or sterile. We didn't mind the walk at all to our Mahogany room. Also there's a nice vibe to the hotel and all of Guadeloupe. Respectful and nice but no pretenses. Relaxed atmosphere in the hotel while quite professional. As everyone noted, the breakfast is quite good. The place feels quite safe. The downside: For Guadeloupe, La Creole is one of the more expensive hotels and we paid a premium to stay there. So, our expectations were higher because of the cost. Our room was sparsely furnished and had a very strange layout. It was two levels with the bathroom on the main floor and the bedroom up a steep flight of stairs. There was a closet with a few shelves in the bedroom but no dresser. We had a wonderful big balcony with a cooktop, refrigerator, table and chairs so we had coffee out there each morning. The cleaning of the room was just the minimum. Sand remained on the coffee table until we cleaned it. Again, because we paid close to $400/night US I would have expected a bit more. The beach has a wall to block the waves. I knew that going there so wasn't disappointed but I would have preferred open ocean. We never had a problem with getting clean towels or beach chairs even though we were there during peak season. Overall, a solid 4 stars; we would seriously consider returning.

BP 61 97190 Le Gosier

Hotel highlights

  • Free full breakfast
  • Free parking
  • Onsite dining
  • Spa

Located 1.1 mi (1.7 km) from Plage de la Datcha, La Creole Beach Hôtel & Spa is within a 5-minute drive of Grande-Terre. This 211-room, 4-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's on the beach and also near Island of Gosier and Memorial ACTe.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. There are multiple options for onsite dining with 3 restaurants, including La Route des Epices, which specializes in French cuisine and serves breakfast and dinner, and Le Zawag with pleasing ocean views. Order from room service to satisfy your hunger without leaving your room, quench your thirst with a drink at the bar/lounge, and chat with other guests at the free manager's reception.


Rooms

All of La Creole Beach Hôtel & Spa's 211 recently renovated rooms provide balconies, refrigerators, and safes. LCD TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Desks are also included.


Property features

At La Creole Beach Hôtel & Spa, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a fitness center, a sauna, and WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 1464 reviews