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Hotel De Ville

3.0 star property
Hotel in Gruyeres with a restaurant

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Exterior
Deluxe Apartment | Private kitchen
Land view from property
Deluxe Apartment | Living area | Flat-screen TV
Deluxe Apartment | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
RUE DU BOURG 29, Gruyeres, 1663
  • Tourist Office in Gruyeres
    ‪2 min walk‬
  • HR Giger Museum
    ‪3 min walk‬
  • Castle of Gruyeres
    ‪3 min walk‬
  • Bern (BRN-Belp)
    ‪61 min drive‬

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Room options

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed | 1 bedroom, individually furnished, cribs/infant beds, free WiFi

Classic Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, individually furnished, cribs/infant beds, free WiFi

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

View from room

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 538.00 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, individually furnished, cribs/infant beds, free WiFi

Deluxe Double Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, individually furnished, cribs/infant beds, free WiFi

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Private kitchen

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)
  • 753.00 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Gruyeres

Hotel De Ville places you next to Tourist Office in Gruyeres and HR Giger Museum. This 12-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and express check-in.

What's nearby

  • Tourist Office in Gruyeres - 2 min walk - 0.1 miles
  • HR Giger Museum - 3 min walk - 0.2 miles
  • Castle of Gruyeres - 3 min walk - 0.2 miles
  • Château de Gruyères - 19 min walk - 1.0 mile
  • Maison Cailler Swiss Chocolate Factory - 9 min drive - 3.7 miles

Getting around

  • Gruyeres Station - 9 min walk
  • Sion (SIR) - 69 min drive

Restaurants

  • ‪Nestlé - ‬10 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Auberge de la Halle - ‬1 min walk
  • ‪les Remparts - ‬1 min walk
  • ‪Le Chalet de Gruyères - ‬1 min walk

About this property

Hotel De Ville

Hotel in Gruyeres with a restaurant
Hotel De Ville features free WiFi in public areas, a meeting room, and express check-in. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include a terrace, an ATM, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Wardrobes or closets are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 6:00 PM (CHF 10 per day)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 15 per person
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Helicopter/airplane tours
  • Playground

Family friendly

  • Crib (surcharge)
  • Playground

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per accommodation, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 30.0 per day
  • Cribs/infant beds are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 15 per person
  • Nearby parking fee: CHF 10 per day (492 ft away; open 8:00 AM to 6:00 PM)
  • Pet fee: CHF 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Ville GRUYERES
Hotel Ville GRUYERES
Hotel Hotel de Ville GRUYERES
GRUYERES Hotel de Ville Hotel
Hotel de Ville GRUYERES
Ville GRUYERES
Hotel Ville
Ville
Hotel Hotel de Ville
Hotel De Ville Hotel
Hotel De Ville GRUYERES
Hotel De Ville Hotel GRUYERES

Frequently asked questions

Is a free cancellation option available at Hotel De Ville?

Hotel De Ville offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see close to Hotel De Ville?

This hotel is located in Gruyeres, just steps from HR Giger Museum and Castle of Gruyeres, and within a short walk of Alpine Panorama Path. You'll also find Gruyère Pays-d'Enhaut Regional Nature Park and Maison Cailler Swiss Chocolate Factory within a short drive.

Will I be able to park at Hotel De Ville?

No, this hotel doesn't offer parking.

Does Hotel De Ville have a casino on the premises?

No, Hotel De Ville doesn't have a casino.

Is there an indoor pool at Hotel De Ville?

No, there is no indoor pool at this hotel.

Is Hotel De Ville good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include kitchens and separate bathtubs and showers.

Does Hotel De Ville have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel De Ville have a restaurant that serves breakfast?

Yes, Hotel De Ville serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel De Ville allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel De Ville for a fee of CHF 20 per accommodation, per night. The property also provides food and water bowls.

Does Hotel De Ville have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel De Ville?

The closest major airport to Hotel De Ville is Sion (SIR), which is about 27.9 mi away.

Are there rooms with balconies at Hotel De Ville?

No, you won't find guestrooms with balconies at Hotel De Ville.

Hotel De Ville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 79 reviews
Rating 8 - Good. 29 out of 79 reviews
Rating 6 - Okay. 6 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastien, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hôtel de Ville in Gruyères (***) and had a fantastic experience. This charming and quaint establishment perfectly complements the historic and picturesque setting of the village. I stayed in the Edelweiss room, which was spacious, impeccably clean, and extremely comfortable—a great retreat after a day of exploring. The attention to detail in the room’s decor and amenities made for a cozy yet refined stay. The restaurant is also a standout feature of the hotel. The food was excellent, easily one of the best dining options in the village. From traditional Swiss dishes to well-executed regional specialties, every meal was a delight. Given the quality of both the hotel and the restaurant, the pricing is reasonable, especially for Switzerland.
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Seville was a dream hotel in Edelweiss room with a wooden canopy bed and a million dollar view! The food and service were excellent! Parking was scarce and bringing luggage through the cobblestone streets was difficult for us! We love everything about Gruyeres!
Stayed 1 night in Oct 2024

10/10 Excellent

Jacinta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in a picture perfect old village. Located within the castle walls. Simply beautiful and a must visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you Need in the Heart of the Old City.

The hotel is clean, comfortable and quiet. Their restaurant is also exceptional. Go ahead and spring the 15 CHF for breakfast. There is no place open earlier than 8:00 am and the price is actually very reasonable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the amazing visit. We enjoyed our time here.
Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

JENNIFER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Comfy beds. Great breakfast. Friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
We had and absolutely amazing day and stay
Stayed 1 night in Jun 2024

6/10 Okay

lina

Traveled with family and small children
No air conditioning - made our stay uncomfortable at night. Very expensive for what it was.
Stayed 2 nights in Jun 2024

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with beautiful view!
Stayed 1 night in May 2024

10/10 Excellent

Theodoros

Stayed 1 night in May 2024

8/10 Good

Jordan, Simi Valley

Traveled with partner
It was just unfortunate that everything else in the town was pretty much closed while we were there.
Stayed 1 night in Mar 2024

8/10 Good

Sherif

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, very friendly staff and good restaurant. Slightly outdated room but it’s a medieval town after all!
Stayed 3 nights in Dec 2023

10/10 Excellent

Danielle, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely, every one of them! The hotel is central, quaint and clean. I would stay again for sure.
Stayed 1 night in Dec 2023

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Anthonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Raymond, Kings Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and view from the room was amazing! The food in the restaurant was outstanding. The location couldn't be better. The staff was very friendly and helpful.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kristen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, helpful friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Sameer Baig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed stay in this hotel. Its location offers great advantage, all tourists attractions are at walkable distance from here ( literally 2-5 mins walk for all important locations). Bust stop is also 10 mins walk, which further connects you with train station, overall connectivity of this hotel is good with rest of the places in Switzerland. Its good for family stay. Restaurant is also good. Breakfast was also good.
Stayed 1 night in Jul 2023

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Packed our things and moved our room! Horrible!

The Hotel De Ville is beautiful and located in an absolutely prime location. Unfortunately it is mostly a restaurant with some rooms- we had to find a busy waitress to check us in. She got us our key and pointed us to our room. It was lovely! Very picturesque with a lovely view. We partially unpacked, changed clothes, and set off to explore Gruyeres and came back three hours later to find other guests coming out of our room!! After speaking with them (they were very friendly) we realized that there had been a mix up with the rooms. Someone from the hotel (without notifying us- they did have our phone number and email) went in our room, put our things in our suitcases, and moved all of our things to a different room without telling us. We went right down and found the same busy waitress who casually told us that there had been a mistake with the rooms and gave us a new key to the room where they had moved all of our belongings. It was a bit of a disaster and left us not feeling very safe or welcome for the rest of our stay. The rooms were nice enough, the location was gorgeous, but the staff member we dealt with was horrible and we still can’t believe they packed up our belongings and moved us to a different room without even trying to contact us. Worst hotel experience I have ever had. And they did nothing to try to make it right.
Stayed 1 night in Jun 2023

10/10 Excellent

Gretell

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place
Stayed 1 night in May 2023

10/10 Excellent

Ana luiza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lovely! Property was amazing too, super clean, delicious breakfast and spacious room. Best location too ! On the middle of the only street in the village! 🧡♥️💜
Stayed 1 night in Jan 2022

2/10 Terrible

Maximilian

Stayed 1 night in Dec 2021

8/10 Good

André

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and rooms were nice and clean. Location of hotel in center of old Gruyères is beautiful. Fondue at restaurant was real good. Two points could be improved: automatic lighting in stairs leaves a few dark areas which constitute a safety hazard, particularly for older people like me, I felt disoriented a few times; the house flies were too present in the restaurant. Despite that, we highly recommend.
Stayed 1 night in Oct 2021