Hotel Kristall

4.0 star property

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Family Room | Living area | 40-inch flat-screen TV with cable channels, TV, heated floors
40-inch flat-screen TV with cable channels, TV, heated floors
Superior Studio | Premium bedding, minibar, in-room safe, desk
Snow and ski sports
Sauna, hydrotherapy

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Unterbergstraße 12, Grossarl, 5611
  • Place, Grossarltal Ski Resort
    ‪1 min walk‬
  • Place, Hochbrandbahn
    ‪5 min walk‬
  • Place, Panoramabahn Großarltal 1
    ‪13 min walk‬

Room options

Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room, Non Smoking

  • Valley view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

Deluxe Double Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed

Family Room, 2 Bedrooms, Non Smoking

  • 430 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Twin Bed

Family Room, Non Smoking

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Queen Sofa Bed

Family Room (Kritall Erker)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Queen Sofa Bed

Standard Studio, 1 Bedroom

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Studio

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Superior Studio

  • Mountain view
  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Family Room

  • 323 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Family Room

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

Family Room

  • 398 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

Family Room

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Twin Bunk Beds

Family Room

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 2 Twin Bunk Beds

About the neighborhood

Grossarl

Hotel Kristall places you next to Grossarltal Ski Resort and within a 10-minute walk of Hochbrandbahn. This 4-star hotel welcomes guests with 54 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Grossarltal Ski Resort - 1 min walk - 0.0 miles
  • Hochbrandbahn - 5 min walk - 0.3 miles
  • Hochbrand Ski Lift - 5 min walk - 0.3 miles
  • Panoramabahn Großarltal 1 - 13 min walk - 0.7 miles
  • Panorama Cable Car - 13 min walk - 0.7 miles

Getting around

  • St. Johann im Pongau Station - 14 min drive
  • W.A. Mozart Airport (SZG) - 57 min drive

Restaurants

  • ‪Großarler Genuss - ‬3 min drive
  • ‪Wengeralm 1.650 m - ‬60 min drive
  • Wolke 7 - Sky Lounge Grossarl
  • ‪Gasthaus Liechtensteinklamm - ‬21 min drive
  • ‪Hauserbauer's Gipflstadl - ‬70 min drive

About this property

Hotel Kristall

A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Kristall. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free use of bicycles, an arcade/game room, and free newspapers.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and free international calls are also standard.
Recreational amenities at the hotel include a sauna and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Sauna
  • Segway rentals/tours
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Built in 2005

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8 AM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Pet fee: EUR 25 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 8 AM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Kristall Grossarl
Kristall Grossarl
Hotel Kristall Hotel
Hotel Kristall Grossarl
Hotel Kristall Hotel Grossarl

Frequently asked questions

Is free cancellation available at Hotel Kristall?

Hotel Kristall provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do around Hotel Kristall?

Located steps from Grossarltal Ski Resort, this hotel is in Grossarl, and within a 10-minute walk of Hochbrandbahn and Hochbrand Ski Lift. You'll also find Panoramabahn Großarltal 1 and Panorama Cable Car less than a mile away.

Will I be able to park at Hotel Kristall?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel Kristall?

There is a full-service spa available for guests to enjoy and services include hydrotherapy and massages.

Does Hotel Kristall feature a casino?

No, Hotel Kristall doesn't have a casino.

Will I find an indoor pool at Hotel Kristall?

No, there is no indoor pool at this hotel.

Is Hotel Kristall a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Hotel Kristall have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Kristall feature a restaurant that includes a breakfast menu?

Yes, Hotel Kristall serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Kristall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Kristall for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Does Hotel Kristall have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Kristall?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy valley or mountain views.

Hotel Kristall Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 40 out of 44 reviews
Rating 8 - Good. 3 out of 44 reviews
Rating 6 - Okay. 0 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was super nice, great hosts, great breakfast and very good dinner
Stayed 1 night in Apr 2019

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in the Alps

This was our favorite place to stay in Austria. So much hospitality, with delicious dinner and an amazing breakfast spread included! Wow, and all of this is without even including the 360 degree majestic views of the Alps. We plan to return for at least a week!
Stayed 1 night in Jun 2018

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and a great hotel

Is was a wonderful and worm hotel, the staff was very friendly and the food was great.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

The location of this hotel is great. It's settled beautifully amongst mountains with horses and cows in the meadow in front. Sits evenly between Eagles Nest and Salzburg. The only one downside was the beds are very hard.

10/10 Excellent

Romana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wie immer war es wieder perfekt
Stayed 1 night in Feb 2025

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk vistelse!

Mycket bra och prisvärt boende (superior dubbelrum) med mycket trevlig och hjälpsam personal. Allt var utomordentligt bra - stort bekvämt rum med bra förvaringsutrymmen för både kläder och toalettartiklar, balkong, litet kylskåp på rummet, trevligt spa med olika bastumöjligheter på hotellet. Särskilt den fina och varierande frukosten kan lyftas fram. Vidare kan nyttjandet av halvpension rekommenderas - väl tilltagen middag med goda valmöjligheter som gjorde detta mycket prisvärt. Hotellet är placerat strax utanför Grossarl, ca 10 min promenad från en stormarknad (Billa) och ca 15 min till utomhhusbad med en rutschbana och ett litet hopptorn. Inom 10 min promenad finns även två linbanor som tar dig upp till närliggande bergstoppar.
Stayed 10 nights in Jul 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Dieter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt, toller Service und Personal. Sehr gutes Frühstück.
Stayed 1 night in Feb 2024

10/10 Excellent

Niels

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy hotel

3 nice skiing days with 2 calm nights in the hotel. Great sauna area.
Stayed 2 nights in Feb 2024

8/10 Good

Bernhard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein super schöner Urlaub! Lediglich an Silvester war es etwas fad (keine Party, kein Tanz, kein Programm). Super nettes Personal!!!!
Stayed 7 nights in Dec 2023

10/10 Excellent

Anna Katharina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach nur toll!

Ein wunderbares Hotel mit tollem Ausblick.Das Zimmer was wir hatten war absolut Klasse, groß ,gemütlich eingerichtet ,sauber und ein großer Balkon mit Aussict auf die Berge.Das Frühstück kann man in der oberen Kategorie einordnen,sehr gute Qualität und es fehlt nix., selbst der Sekt ist, verfügbar/ kalt gestellt.Das Personal nett und hilfsbereit. Wir kommen wieder!
Stayed 1 night in May 2022

10/10 Excellent

Anna Katharina

Stayed 1 night in Oct 2021

10/10 Excellent

Romana

Liked: Cleanliness, staff & service
Zimmer war sehr groß und sauber, Personal sehr nett und hilfsbereit, das Essen war top.
Stayed 3 nights in Sep 2020

10/10 Excellent

Gerhard, Wartberg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer, sehr gute Verpflegung, sehr nettes und aufmerksames Personal
Stayed 4 nights in Sep 2020

10/10 Excellent

Norbert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wanderurlaub

War alles sehr zufriedenstellend
Stayed 7 nights in Sep 2019

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og god service.God frokost med reservert bord. Hotellet har en fantastisk beliggenhet.
Stayed 1 night in Jul 2019

10/10 Excellent

Jette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, ruhig gelegenes Hotel nur weniger Meter von der Piste entfernt. Qualitiv hochwertiges Essen. Personal sehr zuvorkommend und überaus hilfsbereit.
Stayed 5 nights in Jan 2019

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel in montagna

Hotel con ottimo livello di servizi in generale, bell'area wellness, ottima colazione e cena, camere molto curate e pulite. Gestione familiare molto efficiente. Ottima la localizzazione e il rapporto qualità/prezzo. Altamente consigliato
Stayed 1 night in Jan 2019

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019