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Bay Gardens Hotel

3.5 star property
VIP Access

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Photo gallery for Bay Gardens Hotel

Water park
Property video
Reception
Front of property
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rodney Bay Village, Gros Islet
  • Place, Baywalk Shopping Mall
    ‪3 min walk‬
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Airport, Castries (SLU-George F. L. Charles)
    ‪11 min drive‬
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Room options

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

One Bedroom Croton Suite

8.0 out of 10
Very good
(3 reviews)
  • 672 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room Double

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room Double

  • 236 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room King

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room King

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Croton Standard King

Minibar, in-room safe, blackout drapes, iron/ironing board

Croton Standard King

  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Croton Superior Double

Croton Superior Double | Minibar, in-room safe, blackout drapes, iron/ironing board

Croton Superior Double

7.6 out of 10
Good
(17 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Executive Suite

Jr. Executive Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Jr. Executive Suite

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 392 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room King

Standard Room King | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room King

7.8 out of 10
Good
(22 reviews)
  • Garden view
  • 242 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room Double

Superior Room Double | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room Double

8.6 out of 10
Excellent
(16 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Gros Islet

Located in Rodney Bay within a 5-minute walk of Baywalk Shopping Mall, Bay Gardens Hotel is within a mile (2 km) of Reduit Beach. This 87-room, 3.5-star hotel welcomes guests with 3 outdoor pools, free breakfast, and a 24-hour gym.

What's nearby

  • Baywalk Shopping Mall - 3 min walk - 0.2 miles
  • Bonne Terre Tropical Gardens - 13 min walk - 0.7 miles
  • Reduit Beach - 15 min walk - 0.8 miles
  • Rodney Bay Marina - 15 min walk - 0.8 miles
  • Friday Night Street Party - 3 min drive - 1.5 miles

Getting around

  • Hewanorra Intl. Airport (UVF) - 99 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Rich Crew Trini Food - ‬5 min walk
  • ‪Royal Palm Bar - ‬8 min walk
  • ‪Market Sushi - ‬12 min walk
  • ‪Buzz - ‬14 min walk

About this property

Bay Gardens Hotel

Guests staying at Bay Gardens Hotel enjoy access to 3 outdoor pools, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 90 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include a conference center, a business center, and a computer station.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and ceiling fans are also standard.
3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

Will I find all-inclusive rate plans at Bay Gardens Hotel?

Bay Gardens Hotel has all inclusive rates that come with all meals and onsite activities included. Activities include kayaking, sailing, and water fitness classes.

How much does it cost to stay at Bay Gardens Hotel?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on May 11, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Bay Gardens Hotel?

Bay Gardens Hotel provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do near Bay Gardens Hotel?

This hotel is situated in Rodney Bay, just steps from Baywalk Shopping Mall. You'll also find Reduit Beach and Rodney Bay Marina less than a mile away.

Is parking available on site at Bay Gardens Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Bay Gardens Hotel?

Spa services at the hotel include couples treatments.

Does Bay Gardens Hotel include a casino at the property?

No, Bay Gardens Hotel doesn't have a casino.

Will I find an indoor pool at Bay Gardens Hotel?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Bay Gardens Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, 3 outdoor pools, and a poolside bar.

Does Bay Gardens Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Bay Gardens Hotel have a restaurant that serves breakfast?

Yes, Bay Gardens Hotel serves free buffet breakfast at Spices each morning.

Will Bay Gardens Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Bay Gardens Hotel.

Does Bay Gardens Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Bay Gardens Hotel?

The closest major airport to Bay Gardens Hotel is George F. L. Charles Airport (SLU), which is 5.6 mi away (26 minutes by car). Another top airport is Hewanorra Intl. Airport (UVF), which is around 22.9 mi away.

Are there rooms with balconies that I can book at Bay Gardens Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and hill views.

Does Bay Gardens Hotel have a wedding venue?

Take advantage of the wedding venue at Bay Gardens Hotel if you plan to say "I do" during your trip.

Bay Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 411 out of 1008 reviews
Rating 8 - Good. 341 out of 1008 reviews
Rating 6 - Okay. 149 out of 1008 reviews
Rating 4 - Poor. 61 out of 1008 reviews
Rating 2 - Terrible. 46 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenilee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at Bay Gardens Hotel. Every staff member was friendly, helpful, and extremely accommodating, making us feel welcome from the moment we arrived. We arrived six hours before check-in and were still accommodated. The team stored our luggage, allowed us to use the facilities, and even shuttled us to the Bay Gardens Resort to enjoy the amenities there as well. Breakfast was excellent with great options and a different menu each day. The care shown when our 4-year-old had a minor injury was truly appreciated, the staff were attentive, compassionate, and followed up immediately on our return. A wonderful, stress-free stay. We would absolutely return and highly recommend.
Stayed 4 nights in Jan 2026

10/10 Excellent

Al

Liked: Cleanliness
The room was okay the bed was comfortable had an amazing time, I’ll give it an 8/10 .
Stayed 1 night in Jan 2026

6/10 Okay

Annemarieke

Traveled with partner
Liked: Cleanliness, amenities
We made 2 bookings. The first room (312) was really noisy, because of the highway next to it. The mosquitos just came through the front door because there were big gaps. Tv only channel was CNN, bath could not be filled. It's an old room, that was clear. We could hear our neighbours conversation word by word. Would not recommend this room. The second room was a "Standard King" room (111), that room was really nice, no noise, modern TV (smart), nice terrace. We had a really pleasant stay here. I would recommend this room. All the personel were very friendly, the food was good, the pools were clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

michal

Stayed 2 nights in Feb 2026

6/10 Okay

Kristine

Traveled with partner
The rooms are average, clean and quiet. staff were excellent! and the amenities are average as well. We would shuttle to the sister hotel on the beach. Purchased the all inclusive plan which was nice. No issues eating at any of the resorts. Would stay again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Akeem

Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, amenities
Very happy
Stayed 2 nights in Jan 2026

4/10 Poor

Angelica

Liked: Amenities, property conditions & facilities
The room was lack luster. There was no phone, no iron in the room. The servers were not friendly. Their tone and facial expressions were unapproachable The front desk staff was friendly and helpful The pool was nice and clean
Stayed 1 night in Jan 2026

8/10 Good

earl Tyron

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff was good, its just the need for urgency wasnt there, took forever to sit you for breakfast and longer to bring water... The main issue is the hotel is Lacking entertainment BIG TIME, and the bar, and restaurant closes to early. I came on vacation to have a good time not to go to bed at 10pm .. Entertainment, Entertainment, Entertainment....NEEDED... Also when you guys have karaoke, please advertise to let people know.. Rooms are clean, staff, is nice but need to move quicker....more urgency!!
Stayed 7 nights in Jan 2026

10/10 Excellent

Dan

Stayed 10 nights in Jan 2026

8/10 Good

Antoinette

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location of the place was good as it was close to the mall and other stores.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sandra

Stayed 1 night in Jan 2026

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service
Convenient location. Easily walkable. No not tub but pool was nice. Food was pretty good
Stayed 3 nights in Dec 2025

10/10 Excellent

Morissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was the best my entire stay was amazing. I would definitely recommend and return.
Nice pool 1 out of 3
Perfect drinks
The beach behind the resort was nice
Stayed 2 nights in Jan 2026

10/10 Excellent

Lorraine, Arima

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and transportarion was very convenient. Rooms wery very clean.
Stayed 1 night in Jan 2026

8/10 Good

Rosie

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, could be a little cleaner, but the staff was by far the best. Everyone was helpful, cheerful and kind.
Stayed 3 nights in Jan 2026

8/10 Good

John

Stayed 6 nights in Jan 2026

8/10 Good

James Simon, Bridgetown

Stayed 5 nights in Jan 2026

4/10 Poor

Perpetua

Liked: Cleanliness, amenities
Went to celebrate the new year with my best friend but things did not work out the way we expected. I was given wrong information about the new year's dinner to no fault of mine and I felt punished because of wrong informaiton. I was not allowed to have my own buffet which I was informed was part of the package. Although management was apologetic she could have done better to make this day a memorable one after all it was just dinner but they made a big deal that I am not allowed buffet which in fact was quite humilating. It was extremely disappointing to be honest. The only reason Im giving two stars is because there was a wonderful supervisor who did try to put a smile on our faces. She was exceptional. I am still upset by this experience and will not recommend Bay Gardens to any of my friends.
Stayed 2 nights in Dec 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay and the staff were all very friendly and welcoming. The breakfast was also always amazing. My only real disappointment was the lack of evening entertainment at the Bay Gardens locations. Surely there could be some sort of entertainment eg karaoke nights, steel pan music etc etc on various nights.
Stayed 12 nights in Jan 2026

10/10 Excellent

Victoria Rosalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food & service would go there again
Stayed 10 nights in Jan 2026

10/10 Excellent

Sadie, INGLEWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

SABINA, MATTAPAN

I had a great stay, buy y’all don’t believed in giving guess wash clothes
Stayed 1 night in Jan 2026

8/10 Good

Hewitt

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast menu varied daily and included many local cuisine options.
Stayed 5 nights in Jan 2026

4/10 Poor

Gloria-Jean

Stayed 2 nights in Jan 2026

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