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Recent guest reviews

Location and staff your both Excellent. The rooms were cleaned daily very well.

We chose the all-inclusive option, which included meals (buffet breakfast, full service lunch and dinner, drinks (including premium alcoholic drinks), free passes to Splash Island Water Park, use of non-motorized sports like kayaks and one free spa treatment for each day of our stay. The location of the resort was its number one selling point--you can walk out to Reduit Beach from your hotel room. The staff will set up lounge chairs and umbrellas for you and the location is relatively quiet. Note that this is not a good snorkeling spot because the beach is too sandy. The meals were overall decent, although service could be extremely slow (it took over an hour for us to get lunch/dinner served each day despite the resort not being very busy). The bartenders were fantastic and very prompt. A few hiccups included the kayaks not being available on any day of our stay despite the water being quite calm (the staff manning the stand tried to persuade us to pay for jet skis instead), toiletries not being refreshed despite daily requests and some minor maintenance issues. Overall, Bay Gardens Beach Resort was a great value and a fantastic location.

We thoroughly enjoyed our stay. Accommodations were very nice, clean and well maintained. Proximity to beach was excellent and felt very private. Beautiful gardens and sitting areas. Staff was extremely helpful and attentive. We felt very welcome at this resort.

The lawn was well groomed ; however cats that frequently visit the High Tide have to be gotten rid of from the eating premises!

As usual in resort hotels, the shower mechanism was a little erratic. But no shortage of solar hot water

I loved it here. Best location on the island with direct access to the beach. Definitely recommend for a relaxing few days in the sun.

I enjoyed the hotel and my stay but upon arrival we got no packet. Told we had to meet with one of their staff the following morning for orientation. Orientation was a selling seminar on activities, etc. Found this frustrating based on what I spent. Once I got this behind me, I found the food very good, staff friendly and fantastic customer service. Note the hotel is lacking with the number of shaded areas, i.e., umbrellas at pool and beach. You had to get up early and mark your spot if you needed a covered area. Breakfast buffet was awesome. Food is pricey but the whole island is pricey so they weren't out of line with the norm in the area.

Great Place, Great Staff, Great Vacation! We enjoyed the location, the weather, the people, and there was excellent dining in the area. The staff was very helpful and answered all our questions. Rodney Bay is a Great place to stay. When we come back to St Lucia we will stay at the Bay Gardens Beach Resort Reduit Beach, Rodney Bay, Castries,

My husband and I stayed for the first time at the Bay Gardens Resort in Rodney Bay, St. Lucia. We loved the hotel location and the staff. I would recommend having the breakfast plan since everyday there was a new selection of breakfast goodies. We loved having the beach chairs and shade umbrellas always available. Our room on the 3rd floor, (no elevators) had a fantastic view of the bay and the marina. All the staff were friendly, professional and made us feel welcomed. They made us a yummy picnic lunch to take to Pigeon Island. The spa treatments were very relaxing. One of the highlights we enjoyed was the manager's cocktail hour and Caribbean buffet/show. The dancers were beautiful, the band played great songs and the atmosphere was perfect.

Really nice, friendly and helpful staff. Hotel is right next to a great beach. Stay was truly perfect.

Some of the most friendly staff in my forty years of travel - North America, Caribbean and Europe. We ere especially satisfied with the many activities available to guests -such choices and quality.

Hotel is clean, comfortable, and most beautiful beach on the island. Tons of great restaurants near by. We would definitely come back. Only complaint is the last night, the nightclub across the street was blaring, and I mean blaring the music until 1 am. We were in the room directly across the street. Really annoying. The spa was terrific, Beverly and Nadia were among the best. Food was very good. Peter at Hi Tide, cooked some fish we caught, excellent meal. I would avoid using Cox Tours unless you like the heard mentality. just not for us. Walk down to Maries at the end of the beach. You can meet up with others and get better personal excursions.

Staff was impeccable and atmosphere was perfect! Perfect place to do as much or as little as you want!

Great hotel !! Would definitely stay there again. The staff was absolutely the best. Penny, our concierge, was excellent. She took care of every request we had 24/7. Very nice pool. Nice beach. They provide beach chairs and security personnel on the beach to help control the beach vendors. Pool restaurant, which has very good food, serves on the beach. An easy walk to many other restuarants, nightclubs and supermarket. Hotel can arrange excursions. Overall a great place to stay.

I went to Bay Gardens during the busy season and, given the very reasonable price I paid, I was very pleasantly surprised by how big the bedroom and bathroom were, how clean everything was and how nice the staff was. The beach is beautiful too.

The hotel is probably the newest, and most up to date hotel on Reduit Beach. The staff members are very friendly. The beach is very nice. We had a pool view suite, third floor, which is also an ocean view. The suite was very spacious. My son and his wife and two children stayed at a sister hotel (Bay View Hotel), and our suite was large enough that they stayed at our room and the beach most of the day, and just went back to their room to sleep.

The hotel was about equivalent to a Holiday Inn but located on the beach. The shower fixtures were really cheap. My conditioner bottle was half-filled with water when I opened it... I'm doubting it was manufactured like that so I'm guessing they just reuse half-used items for the next guest. The food at the resort was horrible and expensive. The best part about the hotel was the location - it was within walking distance to many other restaurants. The beach and pool were nice, but the locals bothered you to buy things on the beach constantly and the security at the hotel was not great about making them leave you alone. There were really no activities that actually took place, but this may have been because no one liked to stay at the resort... The worst experience we had at the hotel was when my husband and I were invited for a "breakfast to talk about your experiences at the resort," which ended up being a 2 hour presentation on time-shares. Then the person giving the presentation was angry at my husband and I for agreeing to breakfast but being interested in the timeshares. Overall it was a very mediocre hotel that definitely does not deserve it's 4 star rating.

The staff, food, location and pool are the best. We had an awesome relaxing stay. The sandy beach is convenient and was not crowded. The pool was large, clean and so enjoyable. The staff will go out of their way to get you what you want and make your stay perfect. Try the spa and ask for Nadia or Tessa. We loved our ground level pool view room. The flowers are beautiful!

I stayed at the Bay Gardens Beach Resort recently for a short stay and enjoyed it very much and would definitely stay here again. The room was spacious and clean, as was the bathroom. The shower was large and had good water pressure. The room had a nice balcony, with a partial water view. We didn't have any problem with noise from other rooms or from outside the hotel. The staff were very friendly and helpful. The hotel is located directly on Reduit Beach, on one end of it. The beach is very pretty and there are plenty of lounge chairs for hotel guests. The pool is large and was very quiet when we were there, and pool area has plenty of lounge chairs as well. There are lots of couches and rocking chairs scattered around the main area of the resort. We at in the Hi Tide restaurant twice, and the food was fine but nothing special. The setting right on the beach was nice though. There are a number of restaurants in Rodney Bay within walking distance, and the mall is also, though a slightly longer walk.

Bay Gardens Beach Resort is ideally located for those who don't want to feel like prisoners at their resorts. It's right on Reduit Beach in Rodney Bay, has a nice pool and is easy walking distance to town where there are many fine restaurants and THREE supermarkets for those who don't want to eat out every meal. There's also two shopping malls and a casino in town. You can also walk along the beach from one end to another for exercise. The travel desk helped us arrange a great sight seeing trip via catermaran to the botancial gardens and the volcano. Which ever company you choose we felt it was far superior than the land route. My only complaint is that the hotel didn't offer shuttle service to and from the airport which is a one and a half hour trip by taxi and quite expensive. Overall, the people on the island are very friendly and we thoroughly enjoyed our visit.

Rodney Bay Village Gros Islet

Hotel highlights

  • Steps from Reduit Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Bay Gardens Beach Resort places you next to Reduit Beach and within 2 miles (3 km) of other popular attractions like Rodney Bay Marina. This 75-room, 4-star hotel has a full-service spa, a free water park, and 2 restaurants.


Dining

Enjoy dining at one of 2 onsite restaurants including Hi Tide Restaurant, which specializes in Caribbean cuisine. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception. For your convenience, a local cuisine breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

All 75 air-conditioned rooms feature balconies or patios, refrigerators, and ceiling fans. 43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also available.


Property features

Guests of Bay Gardens Beach Resort have access to a full-service spa, a free water park, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 90 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a fitness center, and a spa tub.

Room options

One Bedroom Beach Front Suite King

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Water´s Edge Villa 2

2 King Beds, 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed | Sleeps 12

Deluxe Garden View Double

2 Queen Beds | Sleeps 4

Water´s Edge Villa 1

3 King Beds, 2 Double Beds and 1 Double Sofa Bed | Sleeps 12

Guest reviews for Bay Gardens Beach Resort

Everyone (2) Business (3) Couples (25) Family (5) Other (3) Friends (4)
4
Everyone

Location and staff your both Excellent. The rooms were cleaned daily very well.

By , from Maryland on Sep 21, 2020

Review comment responded on Sep 22, 2020

We pride ourselves on providing the most impeccable services to our valued clients and we are grateful that you chose to stay with us to experience our service offerings. We are very pleased that you enjoyed your stay and we look forward to serving you again

4
Partner Couples

We chose the all-inclusive option, which included meals (buffet breakfast, full service lunch and dinner, drinks (including premium alcoholic drinks), free passes to Splash Island Water Park, use of non-motorized sports like kayaks and one free spa treatment for each day of our stay. The location of the resort was its number one selling point--you can walk out to Reduit Beach from your hotel room. The staff will set up lounge chairs and umbrellas for you and the location is relatively quiet. Note that this is not a good snorkeling spot because the beach is too sandy. The meals were overall decent, although service could be extremely slow (it took over an hour for us to get lunch/dinner served each day despite the resort not being very busy). The bartenders were fantastic and very prompt. A few hiccups included the kayaks not being available on any day of our stay despite the water being quite calm (the staff manning the stand tried to persuade us to pay for jet skis instead), toiletries not being refreshed despite daily requests and some minor maintenance issues. Overall, Bay Gardens Beach Resort was a great value and a fantastic location.

By , from New York on Dec 2, 2019

Review comment responded on Dec 5, 2019

Thank you for your pleasant review. We're pleased to have accomplished that with you and glad that you were able to enjoy the perks of our All Inclusive Package. We are also pleased that you enjoyed the comfort of the location on the beach. We take note of your comments and it would be a pleasure to have you back with us.

5
Family Family

We thoroughly enjoyed our stay. Accommodations were very nice, clean and well maintained. Proximity to beach was excellent and felt very private. Beautiful gardens and sitting areas. Staff was extremely helpful and attentive. We felt very welcome at this resort.

By on Nov 13, 2019

Review comment responded on Nov 15, 2019

Thank you for your review. It makes us very happy to hear of such wonderful experiences that we assisted in providing to you during your stay here with us.We pride ourselves in hospitality and we are pleased that you felt welcomed. We appreciate your feedback and look forward to your return.

5
Family

The lawn was well groomed ; however cats that frequently visit the High Tide have to be gotten rid of from the eating premises!

By on Sep 11, 2019

Review comment responded on Sep 11, 2019

Thank you for taking the time to leave us a review of your recent stay. We pride ourselves on a clean environment, both indoors and outdoors. We take note of your comment and will address this directly. We appreciate your review and look forward to your return.

5

nice hotel, on the beach

Everyone

As usual in resort hotels, the shower mechanism was a little erratic. But no shortage of solar hot water

By , from golden, CO on Feb 9, 2018

Review comment responded on Feb 13, 2018

Thank you for your review and for staying with us at the Bay Gardens Resorts. We hope that with the aid of our Free Shuttle Service, you found convenience in our location. We also hope that you found assistance when needed and that it contributed in ensuring a convenient and enjoyable stay.

4

great stay at bay gardens beach resort

Couples

I loved it here. Best location on the island with direct access to the beach. Definitely recommend for a relaxing few days in the sun.

By on Sep 5, 2015

4

nice stay for a weeklong vacation!

Friends

I enjoyed the hotel and my stay but upon arrival we got no packet. Told we had to meet with one of their staff the following morning for orientation. Orientation was a selling seminar on activities, etc. Found this frustrating based on what I spent. Once I got this behind me, I found the food very good, staff friendly and fantastic customer service. Note the hotel is lacking with the number of shaded areas, i.e., umbrellas at pool and beach. You had to get up early and mark your spot if you needed a covered area. Breakfast buffet was awesome. Food is pricey but the whole island is pricey so they weren't out of line with the norm in the area.

By on Apr 27, 2015

2

great place great vacation!

Couples

Great Place, Great Staff, Great Vacation! We enjoyed the location, the weather, the people, and there was excellent dining in the area. The staff was very helpful and answered all our questions. Rodney Bay is a Great place to stay. When we come back to St Lucia we will stay at the Bay Gardens Beach Resort Reduit Beach, Rodney Bay, Castries,

By on Mar 10, 2015

4

bay gardens resort

Couples

My husband and I stayed for the first time at the Bay Gardens Resort in Rodney Bay, St. Lucia. We loved the hotel location and the staff. I would recommend having the breakfast plan since everyday there was a new selection of breakfast goodies. We loved having the beach chairs and shade umbrellas always available. Our room on the 3rd floor, (no elevators) had a fantastic view of the bay and the marina. All the staff were friendly, professional and made us feel welcomed. They made us a yummy picnic lunch to take to Pigeon Island. The spa treatments were very relaxing. One of the highlights we enjoyed was the manager's cocktail hour and Caribbean buffet/show. The dancers were beautiful, the band played great songs and the atmosphere was perfect.

By on Jul 3, 2014

4

great vacation

Friends

Really nice, friendly and helpful staff. Hotel is right next to a great beach. Stay was truly perfect.

By on May 26, 2014

Bay Gardens Beach Resort

Rodney Bay Village, Gros Islet,
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