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Bay Gardens Beach Resort and Spa

4.0 star property
Family fun on the beach, with free water park, near Splash Island Water Park Saint Lucia
VIP Access

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Photo gallery for Bay Gardens Beach Resort and Spa

Outdoor pool, pool umbrellas, sun loungers
Courtyard
Sapphire Sands Two Bedroom Suite Beach Front | Living area | 43-inch TV with cable channels
Terrace/patio
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Hot Tub
  • Breakfast available

Explore the area

Map
Reduit Beach Avenue, Rodney Bay, Gros Islet
  • Reduit Beach
    ‪2 min walk‬
  • Rodney Bay Marina
    ‪10 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪1 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
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Room options

View all photos for Two Bedroom Suite Pool View

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Suite Pool View

  • 1304 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands Three Bedroom Suite Beach Front

1 bedroom, premium bedding, in-room safe, desk

Sapphire Sands Three Bedroom Suite Beach Front

  • 2733 sq ft
  • Beach view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Queen Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front Double

1 bedroom, premium bedding, in-room safe, desk

Sapphire Sands One Bedroom Suite Beach Front Double

  • 1385 sq ft
  • Beach view
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Suite Beach Front

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Suite Beach Front

  • 1304 sq ft
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front Double with Pool

1 bedroom, premium bedding, in-room safe, desk

Sapphire Sands One Bedroom Suite Beach Front Double with Pool

  • 1389 sq ft
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Beach Front Suite King

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Beach Front Suite King

  • 772 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sapphire Sands Deluxe Beach Front Double

1 bedroom, premium bedding, in-room safe, desk

Sapphire Sands Deluxe Beach Front Double

  • 674 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Sapphire Sands Three Bedroom Suite Front with Pool

1 bedroom, premium bedding, in-room safe, desk

Sapphire Sands Three Bedroom Suite Front with Pool

  • 2733 sq ft
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Queen Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front King with Pool

1 bedroom, premium bedding, in-room safe, desk

Sapphire Sands One Bedroom Suite Beach Front King with Pool

  • 1385 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Water´s Edge Villa 2

Terrace/patio

Water´s Edge Villa 2

  • 4000 sq ft
  • Marina view
  • Sleeps 12
  • 2 King Beds, 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands Deluxe Beach Front King

1 bedroom, premium bedding, in-room safe, desk

Sapphire Sands Deluxe Beach Front King

  • 678 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Sands Two Bedroom Suite Beach Front with Pool

1 bedroom, premium bedding, in-room safe, desk

Sapphire Sands Two Bedroom Suite Beach Front with Pool

  • 2059 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Garden View Double

1 bedroom, premium bedding, in-room safe, desk

Deluxe Garden View Double

  • 532 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool View Double

1 bedroom, premium bedding, in-room safe, desk

Deluxe Pool View Double

  • 532 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Beach Front Double

1 bedroom, premium bedding, in-room safe, desk

Deluxe Beach Front Double

  • 532 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Beach Front Suite Double

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Beach Front Suite Double

  • 772 sq ft
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Pool View Suite Double

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Pool View Suite Double

  • 772 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front King

1 bedroom, premium bedding, in-room safe, desk

Sapphire Sands One Bedroom Suite Beach Front King

  • 1385 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Water´s Edge Villa 1

Terrace/patio

Water´s Edge Villa 1

  • 4000 sq ft
  • Marina view
  • Sleeps 12
  • 3 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Garden View King

  • 532 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Sands Two Bedroom Suite Beach Front

1 bedroom, premium bedding, in-room safe, desk

Sapphire Sands Two Bedroom Suite Beach Front

  • 2059 sq ft
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Pool View King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Pool View King

  • 532 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Pool View Suite King

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Pool View Suite King

  • 772 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Beach Front King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Beach Front King

  • 532 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gros Islet

Located in Rodney Bay, Bay Gardens Beach Resort and Spa is next to popular attractions like Windward Islands and Splash Island Water Park Saint Lucia. This 75-room, 4-star hotel has a full-service spa, a free water park, and a restaurant.

What's nearby

  • Reduit Beach - 2 min walk - 0.1 miles
  • Rodney Bay Marina - 10 min walk - 0.6 miles
  • Splash Island Water Park Saint Lucia - 1 min drive - 0.0 miles
  • Pigeon Island National Landmark - 5 min drive - 2.1 miles
  • Smugglers Cove - 6 min drive - 2.1 miles

Getting around

  • Hewanorra Intl. Airport (UVF) - 99 min drive

Restaurants

  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬3 min walk
  • ‪KeeBee's - ‬10 min walk
  • ‪Jade Terrace - ‬4 min drive
  • ‪Royal Palm Bar - ‬9 min walk

About this property

Bay Gardens Beach Resort and Spa

Family fun on the beach, with free water park, near Splash Island Water Park Saint Lucia
Guests of Bay Gardens Beach Resort and Spa have access to a full-service spa, a free water park, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 90 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Other amenities at this beach hotel include a children's pool, a gym, and free WiFi in public areas.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Balconies or patios, ceiling fans, and safes are other standard amenities.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a hot tub. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 727 reviews
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The price is $277
Jul 7 - Jul 8
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 36 for adults and USD 18 for children
  • 2 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hi Tide Restaurant

Things to do

  • Arcade/game room
  • Beach yoga
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 11 2023 to June 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 36 for adults and USD 18 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Bay Gardens
Bay Gardens Beach
Bay Gardens Beach Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Resort Gros Islet
Bay Gardens Resort
Beach Gardens Resort
Gardens Beach
Gardens Beach Resort
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Frequently asked questions

Are free cancellation options available at Bay Gardens Beach Resort and Spa?

Bay Gardens Beach Resort and Spa offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Bay Gardens Beach Resort and Spa?

This hotel is situated in Rodney Bay, just steps from Splash Island Water Park Saint Lucia and Reduit Beach, and within a short walk of Windward Islands. You'll also find Rodney Bay Marina and Friday Night Street Party within a short drive.

Will I be able to park at Bay Gardens Beach Resort and Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa at Bay Gardens Beach Resort and Spa?

There is a full-service spa available for guests to enjoy and services include beach massages, mud baths, and detox wraps.

Does Bay Gardens Beach Resort and Spa include a casino on the premises?

No, Bay Gardens Beach Resort and Spa doesn't have a casino.

Will I find an indoor pool at Bay Gardens Beach Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Bay Gardens Beach Resort and Spa good for couples?

This beachfront hotel offers many amenities for couples, including in-room massages as well as 2 beach bars and an outdoor pool.

Does Bay Gardens Beach Resort and Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Bay Gardens Beach Resort and Spa feature a restaurant that includes a breakfast menu?

Yes, Bay Gardens Beach Resort and Spa serves breakfast (local cuisine) for a surcharge each morning at Hi Tide Restaurant.

Will Bay Gardens Beach Resort and Spa allow pets to stay free of charge?

No, pets aren't allowed at Bay Gardens Beach Resort and Spa.

Does Bay Gardens Beach Resort and Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Bay Gardens Beach Resort and Spa?

The closest major airport to Bay Gardens Beach Resort and Spa is George F. L. Charles Airport (SLU), which is 6 mi away (27 minutes by car). Another top airport is Hewanorra Intl. Airport (UVF), which is around 23.5 mi away.

Are there rooms with balconies that I can book at Bay Gardens Beach Resort and Spa?

Yes, every guestroom at Bay Gardens Beach Resort and Spa comes with a balcony with some featuring sea or garden views.

Does Bay Gardens Beach Resort and Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Bay Gardens Beach Resort and Spa.

Bay Gardens Beach Resort and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1003 reviews
Rating 8 - Good. 340 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

deb

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Wouldn’t go back any time soon
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was good
Stayed 3 nights in Mar 2025

8/10 Good

velma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that there were no elevators and no compatible phone chargers in the room. One lamp for charging phones and other electronics was quite inconvenient. Everything else was good
Stayed 4 nights in Jan 2025

6/10 Okay

Sherry, Staten Island

Traveled with partner, Traveled with family
Liked: Cleanliness
Food choices repeated same menu all week and not very good. Only one bar near pool; nothing close to beach. Dining room very slow service. Not enough chairs or umbrellas on beach
Stayed 7 nights in Mar 2025

2/10 Terrible

Shandel

Disliked: Staff & service, property conditions & facilities
It was a really run down hotel…. Service was really poor….
Stayed 2 nights in Mar 2025

6/10 Okay

Angelica

Traveled with family
Disliked: Staff & service
Property had a nice view and lovely beach. Room was clean and spacious. Service at the restaurant was terrible.

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff, beautiful beaches and convenient to local restaurants and Marina
Stayed 5 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good But Not Great

I know what "island time" is, but they take this to another level...s...l...o...w and r..e..l..a..x..e..d. We had hand towels and wash cloths on the first day, but after that housekeeping never gave us another...until the last day we did get a hand towel. The water pressure in our second floor unit was WIMPY...can't imagine what it was like on the third floor. The location is beautiful...great beach...but there is new construction on the northside and they were building shelter for the outdoor pizza oven...nothing like hearing power tools while on the beach.
Stayed 7 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Rahul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Andrea

Traveled with family
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Harold

Stayed 3 nights in Feb 2025

8/10 Good

Ashraful

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially, the location of the establishment was inconveniently far from the airport. Additionally, all prices were excessive, including taxi fares. I found the absence of a reputable coffee shop in the vicinity, particularly considering the subpar quality of coffee served at the resort, to be disappointing. However, I must acknowledge the beauty of the resort, particularly the beachfront rooms.
Stayed 4 nights in Feb 2025

6/10 Okay

Timothy Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our beachfront room was great. A large fully equipped room with a great view. The grounds were beautiful. We went with the all inclusive plan. The food was average at best. All animal proteins were overcooked from eggs to lobster and fish to hamburgers. The only meal that wasn’t overcooked Was a hamburger that I watched being cooked. Service staff was friendly, but extremely slow. Other than a buffet meal, from seating to delivery of food generally took 45 minutes to 2 hours. Would visit again, but leave off the all inclusive. Bar service was great. Friendly and quick. Spa was clean, relaxing and staffed with accommodating friendly staff.
Stayed 7 nights in Jan 2025

2/10 Terrible

lisa, Ancaster

Disliked: Cleanliness, staff & service, property conditions & facilities
resort is not designed to accommodate persons with disabilities or woman led families.
Stayed 1 night in Feb 2025

6/10 Okay

emily

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Stay was ok. A little expensive for what it was. Staff was somewhat friendly. There is only one restaurant and we experienced long wait times. Very pricey as well. Buffet was 55USD per adult. We got there on Valentine’s Day and the buffet was $240USD per couple which was crazy. Another complaint I would have is the chairs by the pool and beach, if you don’t get your towels out and reserve a spot before 10:00am then you will be out of luck for the day. The property overall was well kept and the beach was as well. Overall a decent stay but I can’t say I would be back.
Stayed 2 nights in Feb 2025

4/10 Poor

Peter

Traveled with partner
Liked: Cleanliness
The place is okay but it seems a little tired. There is not much to do at there resort and it seems as though the resort doesn't put much effort into ensuring guest satisfaction. Each morning you have to race other guests for a chair by the pool. There are very limited activities to do around the resort. The good USD mediocre at best. On the plus side it's clean and the staff are helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel, Fountain Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is on the beach and everything about it was wonderful. The staff could not have been nicer, the food was good and being all inclusive the drinks were many. Excursions were great and I can see going here every year.
Stayed 6 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Food stayed the same on the buffet for breakfast
Stayed 5 nights in Jan 2025

8/10 Good

Cathy, Goderich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pool area, clean rooms, stellar beach, nice spa & restaurant. It is great you can walk to many different restaurants. I felt this was more to my liking than the all inclusive meal plan you can pay for. There would be 2 issues that I would state. Having a kettle with packages of instant coffee is really below standard in my opinion for the price of the stay. The other issues is the cruise people that show up with a day pass and take up the pool lounge chairs. I personally feel this area should be dedicated to the those staying at the resort. Cruisers should be restricted to the beach.
Stayed 9 nights in Jan 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
NNo
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, room comfort
The property was on the beach; however, the hot tub did not work. The restaurant was terrible, not the food but the service. You would sit there for almost an hour waiting for a simple dish. Several times, we were the only ones at the restaurant too.
Stayed 4 nights in Nov 2024

6/10 Okay

Kimberly A

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was located in Rodney Bay which is close to shopping areas. The food at the resort was not good. There were not a variety of foods and overall the cost for the terrible food is too high
Stayed 3 nights in Jan 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

Disappointed for a resort. Upon our check in to our King room, it had a non working AC with a clogged sink, clearly a sign of very poor quality checks. Also there was Noisy construction site for a new Bay Garden building outside our patio balcony which was not disclosed to us. There was no "garden view" as advertised. We were told there were was no alternate king rooms available and were moved to a room with 2 queen beds on our second day at the resort.
Stayed 6 nights in Jan 2025

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Flights

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Cars

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