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Recent guest reviews

I Made a reservation and I choose to pay at the hotel the lady stated that she called to confirm appointment she said because I didnt answer and I did not call back my reservation was cancelled. I checked my missed calls I did have a missed call from the number of this hotel with no voicemail.I found my self at 2am with no hotel room the staff had the worst customer service ever and said too bad I dont have a room to offer you.

Very good service. Clean room. Pool area small. Perfect for kids not adults

Bed was extremely comfortable. The area was quiet and peaceful. Hadn’t slept or rested that well in months.

They no longer have a hot tub which was basically the whole reason we stopped

Great customer service and the staff was professional.

The heated pool was great. The room was large with enough room for the two kids to run around. There needs to be a bigger trash can in the room. The toilet flap needs to be fixed. The refrigerator didn’t run cold enough to keep food cold. I was disappointed that the hot tub was closed.

The staff was awesome!!! Can't think of anything that was wrong, besides my iron did nit work but i took it to the front desk and they pleasantly and quickly replaced it and was ok

Liked everything Breakfast great Close to Cracker Barrel Friendly staff

The desk clerks were very courteous and helpful, the room was neat and clean and the bed was very comfortable.

It is a bit tired. Needs TLC in a few ways. It has large rooms. Seems clean. Staff is very nice.

All good. Would stay here again. Updates are great!

The staff was wonderful and the room was very clean

Industrial Boulevard McDonough GA

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Plus McDonough Inn & Suites places you 10 mi (16.1 km) from Atlanta Motor Speedway. This 64-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free self-serve breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

All 64 soundproofed accommodations feature a separate bedroom. 42-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

Guests of Best Western Plus McDonough Inn & Suites have access to an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, express check-out, and free newspapers.

Room options

Suite, 2 Queen Beds, Non Smoking, Microwave

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking, Microwave

2 King Beds | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus McDonough Inn & Suites

Everyone (19) Couples (9) Business (1) Family (8) Other (1) Friends (1)
1
Everyone

By on Oct 13, 2020

Review comment responded on Oct 15, 2020

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

1
Family

I Made a reservation and I choose to pay at the hotel the lady stated that she called to confirm appointment she said because I didnt answer and I did not call back my reservation was cancelled. I checked my missed calls I did have a missed call from the number of this hotel with no voicemail.I found my self at 2am with no hotel room the staff had the worst customer service ever and said too bad I dont have a room to offer you.

By , from Fort myers on Sep 27, 2020

Review comment responded on Sep 28, 2020

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

5
Partner Couples Business Business

Very good service. Clean room. Pool area small. Perfect for kids not adults

By , from Miami. Fl on Aug 29, 2020

Review comment responded on Aug 30, 2020

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

1
Everyone

By on Aug 3, 2020

Review comment responded on Aug 6, 2020

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4
Everyone

Bed was extremely comfortable. The area was quiet and peaceful. Hadn’t slept or rested that well in months.

By , from Covington, GA on Jun 23, 2020

Review comment responded on Jun 23, 2020

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our bed and area. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

5
Everyone

By on May 31, 2020

Review comment responded on May 31, 2020

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

5
Everyone

By on May 18, 2020

Review comment responded on May 19, 2020

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4
Friends

They no longer have a hot tub which was basically the whole reason we stopped

By , from KC on Mar 6, 2020

Review comment responded on Mar 17, 2020

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our tub. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

5
Partner Couples Family

Great customer service and the staff was professional.

By on Jan 3, 2020

Review comment responded on Jan 3, 2020

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4
Everyone

The heated pool was great. The room was large with enough room for the two kids to run around. There needs to be a bigger trash can in the room. The toilet flap needs to be fixed. The refrigerator didn’t run cold enough to keep food cold. I was disappointed that the hot tub was closed.

By on Dec 8, 2019

Review comment responded on Dec 9, 2019

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our room and also our toilet. Please do come see us again.

Best Western Plus McDonough Inn & Suites

805 Industrial Boulevard, McDonough, GA 30253
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