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Residence Inn Greenville

3.0 out of 5.0

Recent guest reviews

Clean, quiet, large rooms. Staff go above and beyond to meet expectations. Excellent managers reception. Nice outside patio. Across the street from ECU. Easily accessible. Would return in the future when traveling.

EVERY SINGLE STAFF MEMBER from each department was very polite, and hospitable. All staff exuded satisfaction, and it was apparent each member was willing to go the extra mile. I felt safe my entire stay, and their amazing breakfast and extra-curricular evening activities were a cool addition.

The entire staff was very accommodating. The room was clean and comfortable. The entire stay could not have gone better. I stay in hotels for business over 200 nights a year and this was one of my favorite stays. If your travels take you to Greenville NC, give this place a try.

I decided to try this property out because my usual hotel chain (membership) was a little more expensive and I am GLAD I did. Although I wasn't able to check in early(they were full the night prior) , all else was quite perfect. I am considering changing my membership. The staff was especially customer friendly. This was Sep 3-4th.

Very nice and clean hotel. Room was large with living room and bedroom in an L shape. Refrigerator, microwave, freezer, dish washer. Excellent food for breakfast every morning and three evening snacks per week. Staff are very friendly and helpful. Service excellent. Cost is about 1/3 greater than it needs to be. Work out are and pool clean and available.

This place is pretty new and I thought it was nice. The PROs are the great breakfast. I really thought that the quality of the food was one of the better ones I've seen from the "breakfast included" hotels I've stayed at. The rooms were nice and clean. The pool was small but big enough for a few dips with the kids (they were happy). Although, as an aside, it seems odd that they placed it where they did- - exposed to the busy street as opposed to in the back of the place. The CONS - This is one that is more about the hotel industry generally because this isn't the only place I've noticed it lately but a 4pm check in time is absolutely crazy. I arrived at this hotel at about 2:30 expecting to check in with my two kids in tow and was told that my room wasn't ready. They told me they would check with housekeeping and ultimately we did check in about 25 minutes later after my kids started running around the lobby. Honestly, I should be able to check in at 2:30 unless there was some unknown crazy circumstances going on. My second CON is that we did not get any housekeeping service after the first night. We were out of the room all morning long and came back for nap time around 1pm to find that our dirty towels had been removed but nothing else touched. Because it was naptime, I put the "please come back later" door hanger (which they provided) out for about an hour. Guess what? They never did come back. An hour or so later I asked at the front desk and was told that housekeeping "had left my floor". Presumably that meant they weren't allowed to come back?? Anyway, I asked for more towels which were eventually delivered. It's yet another example for me of the hotel industry's lack of focus on the customer's needs. Overall I'd recommend the place. It's new, clean, and more than adequate.

I must say that this hotel was one of the most cleanest Residence Inn's that I have stayed. First, staff was polite and friendly. They have a complimentary hot breakfast that was good, and the lobby area is very spacious. Second, our room was comfortable, clean, and for the most part in a quiet area. The hotel is close to restaurants and shops. Overall, this was one of the better Residence Inn's for value, service, and location. I will stay here again!

Great stay. The room was well designed and had everything one would need for a "home away from home" type of stay from dishes to pots and pans. We enjoyed the free breakfast and the pool. Staff were friendly.

I highly recommend this RI. The staff were very friendly, helpful, and attentive to our needs. Thank you to Jenny, Peaches, Shaundra, and Ebony at the front desk who made our 1 week stay very pleasant. Rooms were clean, towels and toiletries were replaced regularly, and we were even treated to cookies. The beds were comfortable and there was enough space to accommodate all of us. The only glitch we had was that the shower curtain had some mildew but they immediately replaced it when we pointed it out to them. The breakfast was good but unfortunately we missed the dinners that are provided on some evenings but we heard good things about them. I would stay there again. Thank you!

We stay here regularly when visiting family. It is always staffed by cheerful, helpful people, and it's always clean. There is a good breakfast buffet and a lobby that is comfortable enough we play board games there. The patio and fire pit are lovely and there is a pool (outdoor only in good weather). I've used the gym. It's small but perfectly adequate. Coffee and such are available 24 hours a day, and there's a little store for snacks.

1820 W 5th St Greenville NC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Within a short walk of Greenville VA Medical Center, Residence Inn Greenville is within a mile (2 km) of Vidant Medical Center. This 3-star hotel has 97 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi. East Carolina University and Dowdy–Ficklen Stadium are also near this Greenville hotel.


Dining

Free hot/cold buffet breakfast is included with your stay. Entertain your taste buds with a drink at the bar/lounge, or chat with other guests at the free manager's reception.


Rooms

All 97 air-conditioned accommodations feature kitchens and space to spread out with living rooms and dining areas. Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include sofa beds, coffee makers, and free local calls.


Property features

Guests staying at Residence Inn Greenville enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free airport shuttle. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Studio, Multiple Beds

Queen 2 | Sleeps 6

Suite, 2 Bedrooms

King 1 | Sleeps 6

Suite, 1 Bedroom

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 147 reviews