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Sunstar Hotel Lenzerheide

4.0 star property

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Massages
Massages
Massages
Premium Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk
2 restaurants; breakfast, lunch, and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Voa Sporz 8, Vaz-Obervaz, GR, 7078
  • Place, Arosa Lenzerheide Ski Resort
    ‪1 min walk‬
  • Place, Heidsee Lake
    ‪8 min walk‬
  • Place, Lenzerheide/Lai LHB Gondola Station
    ‪2 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Single Room

Premium Single Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Classic Double Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Lenzerheide

Sunstar Hotel Lenzerheide places you next to Arosa Lenzerheide Ski Resort and within a 10-minute walk of Ski Lift Dieschen. This 93-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Arosa Lenzerheide Ski Resort - 1 min walk - 0.0 miles
  • Ski Lift Dieschen - 3 min walk - 0.2 miles
  • Heidsee Lake - 8 min walk - 0.4 miles
  • Val Sporz - 10 min walk - 0.5 miles
  • Lenzerheide/Lai LHB Gondola Station - 2 min drive - 1.3 miles

Getting around

  • Tiefencastel Station - 18 min drive
  • St. Moritz (SMV-Samedan) - 63 min drive

Restaurants

  • ‪Restaurant La Patata - ‬9 min walk
  • ‪Allegra Priva Gastronomia - ‬14 min walk
  • ‪Kiosk Canols - ‬3 min drive
  • ‪Bergrestaurant Scharmoin - ‬19 min drive
  • ‪Acla Grischuna - ‬6 min drive

About this property

Sunstar Hotel Lenzerheide

Guests staying at Sunstar Hotel Lenzerheide enjoy access to a full-service spa, an indoor pool, and a sauna. If you drive, self parking is CHF 15 per night, and there's also a free train station shuttle. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this ski hotel include free WiFi in public areas, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and bathrobes, and beds sport pillow menus. Free minibar items, balconies, and sitting areas are also available.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Kurhaus Lenzerheide
Vaz-Obervaz
  • Pet friendly
  • Restaurant
  • Parking available
  • Business services
9.0 out of 10, Wonderful, 178 reviews
$150 nightly
The price is $167
Jun 28 - Jun 29
Total with taxes and fees
Kurhaus Lenzerheide

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Covered self parking on site (CHF 15 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chaemi Bar
  • Stoiva
  • Stübli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Designated smoking areas
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Resort fee: CHF 1 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz

Frequently asked questions

Is free cancellation available at Sunstar Hotel Lenzerheide?

Sunstar Hotel Lenzerheide provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sunstar Hotel Lenzerheide?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Sunstar Hotel Lenzerheide on Jul 19, 2026 start from $208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Sunstar Hotel Lenzerheide?

Located steps from Arosa Lenzerheide Ski Resort, this hotel is in Vaz-Obervaz, and within a 10-minute walk of Val Sporz and Ski Lift Dieschen. You'll also find Heidsee Lake and Fadail Ski Lift less than a mile away.

Will I be able to park at Sunstar Hotel Lenzerheide?

Yes, covered parking is offered for CHF 15 per night with in/out privileges. An electric car charging station, electric bike charging, and bicycle parkingare also available.

Is there a spa available at Sunstar Hotel Lenzerheide?

There is a full-service spa available for guests to enjoy and services include massages.

Does Sunstar Hotel Lenzerheide have a casino?

No, Sunstar Hotel Lenzerheide doesn't have a casino.

Will I find an indoor pool at Sunstar Hotel Lenzerheide?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Sunstar Hotel Lenzerheide?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a full-service spa.

Are there hot tubs at Sunstar Hotel Lenzerheide?

No, but this hotel does have a steam room.

Does Sunstar Hotel Lenzerheide have a restaurant that serves breakfast?

Yes, Sunstar Hotel Lenzerheide has 2 restaurants, and serves free buffet breakfast each morning.

Will Sunstar Hotel Lenzerheide allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sunstar Hotel Lenzerheide for a fee of CHF 25 per pet, per night.

Are there connecting rooms at Sunstar Hotel Lenzerheide?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Sunstar Hotel Lenzerheide?

The closest major airport to Sunstar Hotel Lenzerheide is St. Moritz (SMV-Samedan), which is about 20.6 mi away.

Can I book a room with a balcony at Sunstar Hotel Lenzerheide?

Yes, every guestroom at Sunstar Hotel Lenzerheide comes with a balcony and some offer mountain views.

Sunstar Hotel Lenzerheide Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 138 reviews
Rating 8 - Good. 65 out of 138 reviews
Rating 6 - Okay. 13 out of 138 reviews
Rating 4 - Poor. 2 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sunstar hotel

Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Top: Das Konzept der Dusche im Zimmer mit exclusiv modernen Armaturen war einsame Spitze. Mangelhaft: Dagegen war das Doppelbett schlichtweg unbequem, Matratzen beidseitig Aussenseiten abfallend, man musste sich liegend bewusst die Nacht hindurch in die Bettmitte orientieren, wo die Matratzen aber unbequem sehr hart waren. Da kennen wir 3Sterne Hotels mit viel besserem Liege- und damit Schlafkomfort. Ansonsten ein freundliches, sauberes sicher empfehlenswertes Hotel an guter Lage
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Personal und der Infrastruktur
Stayed 1 night in Feb 2026
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities
Toller Pool Gute Lage
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundliches Personal, gutes Zimmer, gutes Frühstück, gute Lage
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder

Waren für drei Tage im Sunstar Hotel und haben uns bestens aufgehoben gefühlt.Bestimmt nicht das letzte Mal
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Hans-Martin

Liked: Cleanliness, staff & service, amenities
Bikeservice für die Wäsche war kostenlos, super !
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tom-Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra kvalitet

Fikk oppgradering, romslige rom, terrasse. Deilig frokost, bra sauna og basseng.
Brød og bakst
Frokostsal
Kaffemaskin
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Minas-Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine wahre Freude dort zu gastieren!

Für mich eine der besten Adressen in Lai, wo Preis/Leistung stimmt. Sehr komfortable, renovierte, angenehm grosse, gut ausgerüstete Zimmer, sehr komfortabler Ski/Bike-Raum, schöne Piscina, noch freundlicheres Personal als vor 2 Jahren, gute, bodenständige Küche, grosse Menuauswahl für eine Halbpension, Parking, Shuttle Service zum Bahnhof, zentral, und, und, und. Was will man mehr?
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

G Poeppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Wochenende auf der Lenzerheide

Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Roger

Ich finde es nicht OK, wenn das Duschmittel komplett leer ist.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, even offered to keep the kitchen open for our late arrival.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Stayed 3 nights in Mar 2022
Verified

4/10 Poor

oliver

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Gutes Essen , Guter Spa -Bereich, Kleine Zimmer Unglaublich unfreundliche Rezeption !
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Eine glückliche Wahl

1 schlecht - 6 Spitze: 5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld. 5 Sehr schönes, komfortables, Zimmer & Bad. 5 Grosser Balkon, gute Aussicht. 6 Der Minibar mit den gratis alkoholfreien Getränken war ein + + + 4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht 4 Sauberkeit der Zimmer: tägliches Putzen im Eiltempo. 6 Das Frühstück war mehr als reichlich, die Garage ein weiterer Plus. 6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem Lächeln am Gesicht 3 Das Bad roch übel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich. 3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewärmt. Traurig für ein Hotel, das für sich 4 * beansprucht. 4 Es herrscht Mangel an Angestellten: Sie suchen Personal für fast alle Positionen, von Manager bis Wäscheabteilung. 5 Das Preis/Leistungsverhältnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. Für diese Preise würden wir gerne wieder kommen.
Stayed 6 nights in Feb 2022
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Reichhaltiges und gutes Frühstück. Schön eingerichtete Zimmer. Schöner Pool
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles tiptop
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Anita

Liked: Cleanliness, room comfort
Aufenthalt insgesamt den Sternen entsprechend. Schönes Schwimmbad! Zimmergrösse und Balkon super. Teppichboden nicht mehr zeitgerecht! Ein-/Auschecken mit Luft nach oben - Eincheckende werden um 10:45 Uhr gegenüber Auscheckenden bevorzugt behandelt !!
Stayed 3 nights in Jul 2021
Verified

6/10 Okay

N.S.

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein schönes Hotel jedoch sind die Zimmer ein bisschen in dir Jahre gekommen und was mich am meisten störte ist das unser Zimmer extem kalt war. Wir haben nach Reklamation einen Radiator erhalten. Bei diesem Preis und bei 4 Sternen darf das einfach nicht sein in der Schweiz, ist mir noch nie passiert sowas.
Stayed 3 nights in Dec 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben den Kurzaufenthalt im Hotel genossen. Unsere Erwartungen wurden erfüllt .
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erholsamer Familienurlaub

Nettes Familienhotel, sehr sauber, tolle Lage, schöne Pool-/Wellness-Anlage, vielfältiges Frühstück
Stayed 6 nights in Oct 2020
Verified

6/10 Okay

Davy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lenzerheide

Hotel de standing moyen, bien situé, balade sympa dans la forêt et autour du lac dîner agréable mais 1 seul ascenseur en période de covid nécessite beaucoup de patience et il faudra changer la machine à café car elle est capricieuse, extrêmement lente et il n’y en a qu’une pour tous les clients du petit-déjeuner, autant le servir à la place.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es hat alles gestimmt!!! Ursula

Wir fühlten uns sehr wohl und es waren alle sehr nett und hilfsbereit. Gute Küche , Sauberkeit, alles stimmte!!! Wir können das nur empfehlen! Danke
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Desiree

Liked: Cleanliness, staff & service, room comfort
Sehr guter Service, Hotel selber ist in die Jahre gekommen.
Stayed 3 nights in Feb 2020

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