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Sunstar Hotel Lenzerheide

4.0 star property
Mountain ski retreat with 2 restaurants and full-service spa

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Photo gallery for Sunstar Hotel Lenzerheide

Indoor pool, sun loungers
Premium Double Room | Living area | Flat-screen TV
Reception
Terrace/patio
2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
Voa Sporz 8, Vaz-Obervaz, GR, 7078
  • Arosa Lenzerheide Ski Resort
    ‪1 min walk‬
  • Fadail Ski Lift
    ‪12 min walk‬
  • Lenzerheide/Lai LHB Gondola Station
    ‪17 min walk‬

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Room options

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Classic Double Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Living area | Flat-screen TV

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Single Room

Premium Single Room | Living area | Flat-screen TV

Premium Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Lenzerheide

Sunstar Hotel Lenzerheide places you next to Arosa Lenzerheide Ski Resort and within a 10-minute walk of Ski Lift Dieschen. This 93-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Arosa Lenzerheide Ski Resort - 1 min walk - 0.0 miles
  • Heidsee Lake - 8 min walk - 0.4 miles
  • Fadail Ski Lift - 12 min walk - 0.7 miles
  • Lenzerheide/Lai LHB Gondola Station - 17 min walk - 0.9 miles
  • Rothorn 1 Sektion Ski Lift - 17 min walk - 0.9 miles

Getting around

  • Tiefencastel Station - 18 min drive

Restaurants

  • ‪Kiosk Canols - ‬3 min drive
  • ‪Grotto-Pizzeria Da Elio - ‬1 min walk
  • ‪Café Aurora - ‬2 min walk
  • ‪Heid-Stübli - ‬4 min walk
  • ‪Crest'ota - ‬11 min walk

About this property

Sunstar Hotel Lenzerheide

Mountain ski retreat with 2 restaurants and full-service spa
Guests staying at Sunstar Hotel Lenzerheide enjoy access to a full-service spa, an indoor pool, and a sauna. If you drive, self parking is CHF 15 per night, and there's also a free train station shuttle. The front desk has multilingual staff that can help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this ski hotel include free WiFi in public areas, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and bathrobes, and beds sport pillow menus. Free minibar items, balconies, and sitting areas are also available.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Covered self parking on site (CHF 15 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chaemi Bar
  • Stoiva
  • Stübli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Designated smoking areas
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz

Frequently asked questions

Is free cancellation available at Sunstar Hotel Lenzerheide?

Sunstar Hotel Lenzerheide provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do within easy reach of Sunstar Hotel Lenzerheide?

Located steps from Arosa Lenzerheide Ski Resort, this hotel is in Vaz-Obervaz, and within a 10-minute walk of Tgantieni Ski Lift and Ski Lift Dieschen. You'll also find Fadail Ski Lift and Lenzerheide/Lai LHB Gondola Station less than a mile away.

Will I be able to park at Sunstar Hotel Lenzerheide?

Yes, covered parking is offered for CHF 15 per night with in/out privileges. Electric car charging and electric bike charging are also available.

Is there a spa available at Sunstar Hotel Lenzerheide?

There is a full-service spa available for guests to enjoy and services include massages.

Does Sunstar Hotel Lenzerheide have a casino?

No, Sunstar Hotel Lenzerheide doesn't have a casino.

Will I find an indoor pool at Sunstar Hotel Lenzerheide?

Yes, this hotel has an indoor pool.

Is Sunstar Hotel Lenzerheide good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Sunstar Hotel Lenzerheide have a hot tub?

No, but this hotel does have a steam room.

Does Sunstar Hotel Lenzerheide have a restaurant that serves breakfast?

Yes, Sunstar Hotel Lenzerheide has 2 restaurants, and serves free buffet breakfast each morning.

Will Sunstar Hotel Lenzerheide allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sunstar Hotel Lenzerheide for a fee of CHF 25 per pet, per night.

Are there connecting rooms at Sunstar Hotel Lenzerheide?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Sunstar Hotel Lenzerheide?

Yes, every guestroom at Sunstar Hotel Lenzerheide comes with a balcony with some featuring mountain views.

Sunstar Hotel Lenzerheide Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 124 reviews
Rating 8 - Good. 59 out of 124 reviews
Rating 6 - Okay. 13 out of 124 reviews
Rating 4 - Poor. 2 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sunstar hotel

Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away.
Stayed 7 nights in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Anders

Stayed 1 night in Aug 2024

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, even offered to keep the kitchen open for our late arrival.
Stayed 1 night in Sep 2023

8/10 Good

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well situated in the center, friendly, good food, good facilities, clean
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the property with one exception -- the clock tower bells were quite near and made us choose between keeping the balcony door and window open for the fresh mountain air, OR closed so that we weren't awoken by the bells.
Stayed 6 nights in Jul 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff.
Stayed 3 nights in Jan 2019

8/10 Good

Christoph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay in Lenzerheide

Great value for money. Staff is super friendly, food is delicious, rooms are spacious & clean. We truly enjoyed our stay at Sunstar Lenzerheide.
Stayed 1 night in Dec 2018

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities

Sunstar Hotel Lenzerheide

Very friendly staff and good accommodation. Food at dinner was sub-par.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Sunstar

It was a great experience. My cousin and zi went skiing to Lenzerheide and St. Moritz for 3 days and stayed here. Staff was incredibly helpful and nice. On the first night we were so tired we fell asleeo around 19hrs and woke up really hungry at 22hrs. The restaurant was already closed however they still cooked us a meal! It was really nice of them. Room was in good condition and the hotel is just 1 bus stop away from the main ski lift
Stayed 2 nights in Dec 2017

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is next to the Sport Bus stop

The wifi service required re-login everytime one returns to the hotel. Re-login requires a code that is transmitted through sms. This is no so convenient and is costly to international travellers.

8/10 Good

Alex, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in town

Reasonably good hotel, little bit older vibe but well kept. Nice accommodations overall, and a secure bike room was key for me, and the fact that my stay included free access to all of the lifts/gondolas in the area was amazing. Restaurant was good for typically euro breakfast and dinner was OK as well, but the typical Swiss pricing was a bit surprising after just staying in Italy the week before. I'd happily stay here again.

10/10 Excellent

Fabiola, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, good value !

good location, center of town, bus stop just outside the hotel, ski rental place across the road, grocery store next door. Everything very convenient, friendly staff, nice rooms.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect summer stay

the hotel lcoation is great, there are bike shops just across the street and various restaurants in walking distance. very quite and nice stay, just what we were looking for!

10/10 Excellent

Jim and Jody

Liked: Cleanliness, staff & service, room comfort

Loved Lenzerheide's Sunstar!

We don't speak German but luckily the staff at Lenzerheide's Sunstar were able to help us find our way. Love their fluffly down comforters, very cozy. They picked us up at the bus station even though we found ourselves at the wrong one. Super friendly and helpful. Great hotel, great experience.

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andreas

Stayed 3 nights in Mar 2025

10/10 Excellent

Maja

Stayed 1 night in Feb 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 2 nights in Feb 2025

10/10 Excellent

Minas-Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine wahre Freude dort zu gastieren!

Für mich eine der besten Adressen in Lai, wo Preis/Leistung stimmt. Sehr komfortable, renovierte, angenehm grosse, gut ausgerüstete Zimmer, sehr komfortabler Ski/Bike-Raum, schöne Piscina, noch freundlicheres Personal als vor 2 Jahren, gute, bodenständige Küche, grosse Menuauswahl für eine Halbpension, Parking, Shuttle Service zum Bahnhof, zentral, und, und, und. Was will man mehr?
Stayed 6 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Susanne

Stayed 5 nights in Jan 2025