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Kempinski Grand Hotel Des Bains

5.0 out of 5.0

Recent guest reviews

This used to be my nro. 1 hotel in the world, my family and I loved it so much we came here again. 10 Years algo I came to this hotel for the first time and it became my standard for an amazing hotel. Nro. 1 best thing about this hotel is it’s service. The town is impecable and St. Moritz has its charm. I am a bit disappointed by the hotel this time around. The room si small and very cramped, I asked several times for any availability for change (I was willing to pay for the change) and twice I got no response back. I asked for a restaurant reservation, received no feedback therefore I assumed it was made, then went to the restaurant to find that it didn’t open today. The hotel is currently overflowing with people so i guess it has affected their service. I don’t think I would come back again, the rooms compared to other ski resorts could be updated and more modern.

My wife and I spent lovely 3 nights at the hotel, 10 years after our first visit. While the first room we were given was technically the right one, the reception staff immediately moved us after we complained about the lack of view. The restaurant Ca d’Oro is a must, so much that we decided to eat for a second night in a row rather than going out to eat another gourmet restaurant. Breakfast is sumptuous with accompanying pianist that takes you back in time. The gym and pool are nice but a jacuzzi is sorely missing for a winter resort.

I went to Kempinski with my coworkers for a business/ski weekend at the end of January 2018. When I arrived at the reception I was pleasantly surprised by the two guys behind the desk (Karmen & Danijel). I mean these guys can probably speak any language you can imagine and their personality is just awesome. They accomodated me and my coworkers really fast (even though we were around 100 people) and we got ready for dinner and party. At the reception they even suggested us some great clubs and to my surprise I even met the same crew from the reception at one of the clubs afterwards. So naturally we had some drinks together and I liked them so much that I even took some time and write this review. If they see it I want to say: UNTIL NEXT TIME & WE WILL BE BACK SOON!

Very charming hotel. Carmen is fantastic. She made a great effort to get me a room on short notice. The breakfast leaves nothing to be desired and the hotel is situated perfectly for skiing either Corviglia or Corvatsch. Definitely will return for a weekend.

Kempinski Grand Hotel is a fantastic hotel just 5 minutes from center of St. Moritz situated in the St.Moritz Bad area. We were a family of 5 going to St.Moritz for skiing. And we had one of the best holidays ever. The hotel is situated 150 meters from the ski lift that takes you up to the mountains with lots of skiing challenges for both the expert skier as well as the average skier. The hotel itself was just fantastic, with a service level that is without doubt worth the 5 stars the hotel has. Even the hotel manager was extremely attentive, walking around, seeing that the guests were happy. The rooms were very nice. Perfectly clean and of very high quality. Of course the hotel is very big, but the size itself did not prevent us from feeling very at home and welcome. In addition, there is a very good ski shop in the hotel with extremely service minded staff. What they did not have, they could get within 24 hours. Last but not least : the breakfast was one of the best we have had. All in all: this hotel can be strongly recommended

Still under the impression of exquisite hotel, that we stayed in for couple of days. This was probably the best hotel I was ever stayed in. I don’t know if I will be able to find so many superlatives, that this hotel deserves. First of all - the staff is amazing, helpful, kind, the concierge is always available, everything is well organised. It was amazing to see how committed was the hotel manager, who was always around (literary he was seen during all day, every day), chatting with guests, mingling around or organising staff. Rooms are spacios, clean, bright with lots of big windows. Housekeeping service was twice a day, morning and evening. Breakfast and dinner buffet were very rich, with lots of varieties for everyone. Breakfast also had a la carte menu. There are two other rastaurants - Enoteca and Ca d'oro (Michelin star). Both are exquisite, with amazing and delicios food. There was free shuttle to the ski lift, city or everywhere you wanted to go. New Years party was a total success, the fireworks, the food, music everything was very well organized. This is really a spectacular hotel, where you won’t have to lift a finger. Everything is taking care of, they almost know about you needs before you do. We were upgraded to a big, corner room with balcony in the 3rd floor. Amazing view to the mountais and the city of St. Moritz. ps. There was also Sharon Stone staying in the hotel, during our visit.

The hotel is beautiful and grand. Our room was spacious and clean, and the bed was divine. The staff were very courteous and helpful, and the concierge was always available. I highly recommend this hotel for a stay without any hassle.

It is a very large hotel with a history and an international clientele. It offers an excellent ski service and easy access to the pistes. It has a great wellness, although a Jacuzzi is missing. The service is very attentive and as a guest you feel pampered. Breakfast Buffet is extraordinary.

Brilliant service, great rooms that were very quiet. A magical location especially in winter if you ski with the lift behind the hotel. A shuttle into town which you may need in winter( -17 to -7 during our stay). The Manager that circulated during breakfast and also during our time in the bar at night was extremely efficient and committed to running a well organised establishment. He even seated us on the last morning at breakfast when he saw that other staff were otherwise engaged! A great stay.

You know when you look at hotel pictures and then are disappointed with the reality? Well, this is definitely not the case at this hotel! Everything was perfect, the staff were incredible. They remembered me, always greeted me with my name and a smile. I had the half board at Enoteca and the staff here clearly love their job. Special mention to Adriano, who went to get me something to read while I was alone, and Mandy and Rick who were excellent wait staff. It’s definitely a place to visit!

Via Mezdi 27 St. Moritz GR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Sankt Moritz-Bad, Kempinski Grand Hotel Des Bains is next to Signal Gondola and Signalbahn. This 184-room, 5-star hotel has a full-service spa, a casino, and 3 restaurants. On a river, the hotel is also close to San Karl St. Moritz-Bad Church and Engadiner Museum.


Dining

Free buffet breakfast is served each morning from 7 AM to 11 AM. Have a drink at the bar or enjoy onsite dining at one of 3 restaurants like Les Saisons, which specializes in international cuisine and serves breakfast and dinner. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

Kempinski Grand Hotel Des Bains's 184 rooms provide free newspapers, free bottled water, and safes. Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include phones and desks.


Property features

A local mainstay since 1864, Kempinski Grand Hotel Des Bains offers a full-service spa, a casino, and an indoor pool. Parking is CHF 35 per night (CHF 35 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for CHF 1000 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a health club, a sauna, and free WiFi in public areas.

Room options

Classic Single Room, 1 Queen Bed

Queen 1 | Sleeps 1

Deluxe Double Room

King 1 | Twin 2 | Sleeps 2

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Deluxe Suite (Grand)

Full 1 | Twin 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 827 reviews