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Kempinski Grand Hotel Des Bains

5.0 out of 5.0

Recent guest reviews

we were here with a group of BMW Club for a mountain and ski-experience. Location not really in town but direct acces to ski slopes, and very easy the ski accessories in the hotel, so no fuss and professional help at hand. You will be welcomed with a big smile from arrival till leaving, and the general manager Mr Konstantin is close to his guests as is the whole team with one aim to give the guests a feel home and assist them with professional help, as is concierge, gym and spa, gastronomy ( a Michelin star inhouse restaurant, pricy but really delicious), italian restaurant with excellent choice of tuscany wines and Masettos, ..In the morning a fantastic breakfast with fresh fruits, and juices, eggs chef...too much to eat... watch your calories/diet ! But strenght for a mountain day... There is a indoor casino where you can try your luck in the evening. You will get a personalised service. Very happy to experience 4 nights in this feel home hotel ! My wife was very happy with her facial treatment. The SPA with its extensive possibilities is a real must experience. All very clean. Outside the hotel there is also a nice bar/nightrestaurant LA BARACCA for après-ski and dancinglovers ! Fantastic holiday !

Suits are very nice certainly however, however just a bit simpler than I would expect in a grand hotel. But the spacious and cosy rooms with excellent sound isolation and cool service is really nice. But what makes it special is the variety and quality of breakfast! That is really worth visiting the place. If the meal is more important for you than the luxury feeling it's a great choice in St. Moritz. Spa is huge and very nice, certainly with all the little extras that makes the refreshing really pleasant.

I stayed at the Kempinski St Moritz for business and pleasure with my Wife. We had the time of our lives! The facilities were fantastic, but the exceptional staff made all the difference, from the Concierge to Housekeeping. Each day over 5 nights we saw the GM Konstantin at least twice a day and he would always greet us by name - this made us feel special. The Concierge, Laura and Kristijan, secured us last minute reservations effortlessly! One night Laura noticed I’d been sun burnt from skiing and when we returned from dinner there was face moisturizer in our room! The breakfast team was phenomenal. The Chefs remembered how we took our eggs, the host remembered our room number, and the servers were kind and welcoming. The standout from this finally orchestrated team was Cornelius, the Concierge. His smile was contagious and warm. He genuinely cared of our well being each day and made us feel at home. Thank you! - Bobby G.

We had a romantic break booked without children, unfortunately my son who is 7 had a burst appexdix 2 days before travel. Even in that situation we called the hotel to say we would not be coming. The day of arrival we had a call to say where are you, my husband yet again explained and we were told well you will still have to pay. My husband replied if you bother to check your records you will see that I already have!! The reply was so when are you coming? My husband replied we are not coming at all we are waiting to see if our son will die or not!! I phoned to complain and nobody was concerned at all!! How dare you chase for money we have already paid when I am more worried about the life of my 7 year old child. We were going to re-book but there is no way now!!! What a heartless hotel, even when we had paid them.

Give it a try and you'll be back for more! Been staying in the same hotel for 8th winter season. You get to know everyone, from valet, concierge, reception, housekeeping, restaurant staff to the management. Kempinski Grand Hotel des Bains is the youngest 5-star luxury property in St. Moritz. It's about 15 years old. If there is any improvements needed, it is probably the mattress needs to be replaced due to age.

Great Buffet breakfast, vegan friendly. Good generous size rooms. Friendly and professional reception and concierge thank you. Would recommend. Only negative was lack of available spa appointments. Book before you travel there ;) Dog friendly with great walks next to hotel.

The one and only "Kempi" - one of the best hotels in St Moritz - Top of the world! Very friendly staff! Exceptional, very impressive breakfast buffet, one of the best in Switzerland! Many special extras that make a difference. Very close to the Signalbahn, to the bus stop and to beautiful St. Moritz. We 'll soon be back!

The trip was very happy and enjoyed by me and the family and the service of the hotel was wonderful and there are no problems and we did not notice any negatives in the hotel are very friendly and always facilitate any obstacles and lasting smile and especially thanks and gratitude to all of Michael Robert Anna Cathrina Nojous With my regards Zeyad We are happy

This is a beautiful hotel with a beautiful look that hits you as soon as you arrive. You immediately feel you are in a 5star Palace. the staff are amazingly helpful and always trying to cater to your smallest needs. Don't hesitate to ask the Concierge for any arrangement you need. Cornelius assited us for some booking outside the hotel and also assisted in arranging transportation. The GM is also always present to check on the guests and make sure they are having a nice stay. The restaurants are great, we had the chance to try their Michelin star Ca D'Oro that offers refined and delicate food in a relaxed atmosphere and at a relatively reasonable price for this quality of restaurant. The breakfast served in Les Saisons is a great start for the day with several options. The selection of local cheeses is a real delight for cheese lovers and you have a wide varieties of breads (including gluten free) to enjoy it with. During our stay they also had a Pop up event in the Lobby Bar offering a tasting of several Lebanese specialties that was a nice and original experience. And the Whiskey and spirits list is very extensive and interesting. The Hotel has also partnered with a Sky school present in the hotel. They offered a full ski week for our young children that had a great time and finished with a ski race with all the other kids in the school. We also used their services for a ski trainer for my wife who is just discovering skiing and Mr Schimun Grass was amazing. He helped in building up her technique and her confidence so we could enjoy the ski slopes freely the following days. The ski shop, also set within the hotel, had all the necessary equipment and the staff was great, helping in choosing the equipment most suitable for us and they were also always there to assist in putting on and away the boots. This is the same shop that is present at the ski lifts so you also have the possibility to leave your skis there for the next day with no extra charge. The Hotel also has a Kids club where our children would go have fun at the end of the ski day and the team there was always available to answer our questions and keep us updated on how they are doing. The Hotel also offers a Spa and indoor pool that looked nice but we didn't have the time to take advantage of them. Thank you to all the team at Kempinski for making our holiday perfect.

This hotel is superb. The staff will take care of everything including getting your ski boots for you and putting them away. They have all ski rental facilities on premise. Breakfast is a spread to behold, absolutely the best of everything - arrive hungry, leave full and satisfied. Amazing. The Spa is state of the art with every kind of steam room, sauna and shower you can think of. Be prepared to go naked, it’s mandatory. My only complaint, they did not honour the free room upgrade offered at the time of booking. Gave some lame excuse that it is subject to availability (isn’t that the idea of booking in advance?). Not good enough for a hotel of this calibre.

Via Mezdi 27 St. Moritz GR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Kempinski Grand Hotel Des Bains places you next to Signal Gondola and within a 15-minute walk of San Karl St. Moritz-Bad Church. This 184-room, 5-star hotel has a full-service spa, a casino, and 3 restaurants. On a river, the hotel is also close to Engadiner Museum and Lake St. Moritz.


Dining

Free buffet breakfast is served each morning from 7 AM to 11 AM. Have a drink at the bar or enjoy onsite dining at one of 3 restaurants like Les Saisons, which specializes in international cuisine and serves breakfast and dinner. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

Kempinski Grand Hotel Des Bains's 184 rooms provide free newspapers, free bottled water, and safes. Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include phones and desks.


Property features

A local mainstay since 1864, Kempinski Grand Hotel Des Bains offers a full-service spa, a casino, and an indoor pool. Parking is CHF 35 per night (CHF 35 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for CHF 1000 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a health club, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 845 reviews