See all properties

Melia Sol Y Nieve

4.0 star property
Family-friendly slopeside fun with full-service spa

Choose dates to view prices

Photo gallery for Melia Sol Y Nieve

Enjoy meals in a spacious dining area with large windows offering views of the surrounding landscape.
Relax in our spacious lobby with a view of the outdoor area, featuring a ski lift and a building with a distinctive roof.
Enjoy a spacious room with a large coffee table, sofa, armchairs, and dining area, offering a stunning view of the surrounding landscape.
Relax in the central hot tub surrounded by a pool, with a wicker lounge chair nearby.
Relax in a hot tub on a secluded outdoor terrace with breathtaking mountain views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Hot Tub
  • Room service
  • Parking available
  • Gym

Explore the area

Map
Plaza de Pradollano, s/n., Sierra Nevada, Monachil, Granada, 18196
  • Sierra Nevada Ski Resort
    ‪2 min walk‬
  • Plaza de Andalucía
    ‪3 min walk‬
  • Sierra Nevada Chairlift
    ‪5 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪55 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Suite (The Level)

1 bedroom, down comforters, memory foam beds, minibar

Suite (The Level)

  • 462 sq ft
  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

1 bedroom, down comforters, memory foam beds, minibar

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, down comforters, memory foam beds, minibar

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, down comforters, memory foam beds, minibar

Deluxe Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

1 bedroom, down comforters, memory foam beds, minibar

Double Room Single Use

  • 205 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Room (Melia)

1 bedroom, down comforters, memory foam beds, minibar

Room (Melia)

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View | 1 bedroom, down comforters, memory foam beds, minibar

Family Room, Mountain View

  • 237 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for The Level Suite with Terrace

View from room

The Level Suite with Terrace

  • 463 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Mountain View

1 bedroom, down comforters, memory foam beds, minibar

Deluxe Room, Mountain View

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite (The Level with Whirlpool)

1 bedroom, down comforters, memory foam beds, minibar

Junior Suite (The Level with Whirlpool)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Deluxe Mountain View (2+1)

View from room

The Level Deluxe Mountain View (2+1)

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for The Level Deluxe Mountain View

View from room

The Level Deluxe Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Mountain View (2+1)

1 bedroom, down comforters, memory foam beds, minibar

Deluxe Room, Mountain View (2+1)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, down comforters, memory foam beds, minibar

Family Room

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Junior Suite, 2 Bedrooms (The Level with Whirlpool Terrace)

1 bedroom, down comforters, memory foam beds, minibar

Junior Suite, 2 Bedrooms (The Level with Whirlpool Terrace)

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for The Level Suite with Terrace (2+1)

View from room

The Level Suite with Terrace (2+1)

  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room (Communicated)

1 bedroom, down comforters, memory foam beds, minibar

Premium Room (Communicated)

  • 215 sq ft
  • Mountain view
  • Sleeps 6
  • 4 Twin Beds

View all photos for Room (The Level Communicated)

1 bedroom, down comforters, memory foam beds, minibar

Room (The Level Communicated)

  • 205 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Room (The Level)

1 bedroom, down comforters, memory foam beds, minibar

Deluxe Room (The Level)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite The Level

Grand Suite The Level | 1 bedroom, down comforters, memory foam beds, minibar

Grand Suite The Level

  • 484 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed

About the neighborhood

Monachil

Melia Sol Y Nieve places you next to Sierra Nevada Ski Resort and Plaza de Andalucía. This 258-room, 4-star hotel has ski-in/ski-out access, a full-service spa, and a restaurant.

What's nearby

  • Sierra Nevada Ski Resort - 2 min walk - 0.1 miles
  • Plaza de Andalucía - 3 min walk - 0.2 miles
  • Sierra Nevada Chairlift - 5 min walk - 0.3 miles
  • Alhambra - 34 min drive - 19.4 miles
  • Granada Cathedral - 37 min drive - 20.2 miles

Getting around

  • Granada (YJG-Granada Train Station) - 37 min drive
  • Granada (GRX-Federico Garcia Lorca) - 56 min drive

Restaurants

  • ‪Kiosko-Bar Hoya de la Mora - ‬8 min drive
  • ‪Cafetería Vertical - ‬3 min walk
  • ‪Pans & Company - ‬4 min walk
  • ‪Camping las Lomas - ‬22 min drive
  • ‪Restaurante Maitena - ‬24 min drive

About this property

Melia Sol Y Nieve

Family-friendly slopeside fun with full-service spa
Guests of Melia Sol Y Nieve have access to ski-in/ski-out access, a full-service spa, and a children's pool. Self parking is offered for EUR 26 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, access to locker space, and luggage storage. Other amenities at this ski hotel include a 24-hour gym, free WiFi in public areas, and a hot tub.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and memory foam beds with down comforters ensure a restful night. Minibars, safes, and phones are also standard.
A children's pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Similar properties

Relax in our spacious lobby, featuring comfortable seating and a warm atmosphere.

Melia Sierra Nevada

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
8.4 out of 10, Very Good, 240 reviews
Melia Sierra Nevada

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 21.50 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Q LOUNGE
  • RESTAURANTE VELETA

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Games
  • Hot tub
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Spa fee: EUR 38 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 14.00 for children
  • Covered self parking fee: EUR 26 per day
  • Spa fee: EUR 38 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number H/GR/359 – Rural (Montaña)

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 1:00 PM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Nieve
Melia Nieve Y Sol
Melia Sol Nieve
Melia Sol Y Nieve
Melia Sol Y Nieve Hotel
Melia Sol Y Nieve Hotel Monachil
Melia Sol Y Nieve Monachil
Sol Nieve
Sol Y Melia
Sol Y Nieve
Melia Sol Y Nieve Hotel
Melia Sol Y Nieve Monachil
Melia Sol Y Nieve Hotel Monachil

Frequently asked questions

Is a free cancellation option available at Melia Sol Y Nieve?

Melia Sol Y Nieve provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do around Melia Sol Y Nieve?

This hotel is located in Monachil, just steps from Sierra Nevada Ski Resort and Plaza de Andalucía, and within a short walk of Sierra Nevada Chairlift. You'll also find Hoya de Pedraza Botanical Garden and Mohon del Trigo Observatory within a short drive.

Is there parking available at Melia Sol Y Nieve?

Yes, covered parking is offered for EUR 26 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Melia Sol Y Nieve?

There is a full-service spa available for guests to enjoy and services include detox wraps, aromatherapy, mani/pedis, and massages.

Does Melia Sol Y Nieve include a casino on the premises?

No, Melia Sol Y Nieve doesn't have a casino.

Is there an indoor pool at Melia Sol Y Nieve?

No, this hotel doesn't have an indoor pool; however, there is a hot tub. Guests have pool access between 1:00 PM and 10:00 PM.

Is Melia Sol Y Nieve a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Melia Sol Y Nieve have a hot tub?

Yes, this hotel has a spa tub.

Does Melia Sol Y Nieve have a restaurant with a breakfast menu?

Yes, Melia Sol Y Nieve serves buffet breakfast for a surcharge each morning at RESTAURANTE VELETA.

Does Melia Sol Y Nieve allow pets to stay for free?

No, pets aren't allowed at Melia Sol Y Nieve though service animals are welcome.

Does Melia Sol Y Nieve have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Melia Sol Y Nieve?

The closest major airport to Melia Sol Y Nieve is Granada (GRX-Federico Garcia Lorca), which is about 21.7 mi away.

Can I book a room with a balcony at Melia Sol Y Nieve?

No, at Melia Sol Y Nieve, there aren't any guestrooms that list a balcony.

Melia Sol Y Nieve Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 68 out of 182 reviews
Rating 8 - Good. 68 out of 182 reviews
Rating 6 - Okay. 33 out of 182 reviews
Rating 4 - Poor. 10 out of 182 reviews
Rating 2 - Terrible. 3 out of 182 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Overpriced for what it is

The hotel was fairly nice, clean, well presented, polite staff. The negatives for us was, (1). Breakfast was included in our stay. Buffet style. Although it looked it wasn’t. The hot food wasn’t hot, luke warm at best. The quality of the food in my opinion was poor for a high standard hotel. There was tiny insects in the pineapple and melon, only a few, but you could see them. Not good at all. In fact after the first two mornings, we ate outside the hotel. (2). There is a nice spa/pool area in the hotel. The cost to use it is €30 per person for 90-minutes, then you are required to leave. For what it is, it’s extortion. Maybe worth €8 per person. The hot tubs are far from hot, Luke warm at best. To be honest, the hotel was fine, but not for the money charged.
Stayed 3 nights in Jan 2025

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, property conditions & facilities

Short stay at Melia Sol Y Nieve

Hotel was OK, but a little further from the ski lifts than I had hoped. Was very disappointed to find the the hotel charged me 4 euros for a Coke that I never had from the mini bar.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle Nicole, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Steps from the lifts⛷️ Beautiful hotel w very good dining options! I especially enjoyed the breakfast buffet. The staff were all amazing as well, especially Lydia (my Pilates instructor at Melia SolyNieve) I can’t wait to come back next year :) Thanks Melia
Stayed 2 nights in Jan 2025

10/10 Excellent

Agne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay just front desk staff could be more helpful
Stayed 1 night in Jan 2025

8/10 Good

Natasha

Stayed 4 nights in Jan 2025

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and facilities…clean. Couldn’t control heater though…
Stayed 2 nights in Jan 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel for the Ski Trip

We stayed in the upper tier called the "Level". The ease of having a refreshment and snacks (very nice tapas) plus the open access to the spa on return from the slopes makes this hotel very special. I will always try to stay at this hotel "If it is available". Book in advance.
Stayed 5 nights in Mar 2024

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check in lady, could do with a little advice regarding smiling & attitude, Our check out lady "Carmen" was fantastic, friendly helpful everything we would expect, rather than the lady who checked us in.
Stayed 4 nights in Mar 2023

10/10 Excellent

steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the Snow slopes and apre ski

Meila Sol Y Nieve is a very nice hotel close to all the shops, bars and restaurants. It is very close to the lifts for the snow sports with a convenient locker room for the skis/boards etc. We had issues with the plastic/electronic door keys that constantly deactivated requiring us to to to reception every day and on one day every-time we left the room. Ask for valet parking as the underground parking lot is one of the most difficult parks I have every driven a car. But overall a fabulous hotel.
Stayed 4 nights in Mar 2023

2/10 Terrible

Ruth

Traveled with partner
Liked: Cleanliness, amenities
The noise is a nightmare. The room walls are paper thin. The family in the room next to us was crazy loud, but the front desk wouldn’t move us to a quiet room. Said that the only room they could move us to would have “family” rooms on both sides and probably be just as loud. Paying $400 a night to not even be able to sleep is insane. Definitely not recommended.

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Positives: clean, fantastic shower, the spa and sauna was nice after a long day skiing, if you book a room at The Level, then you get good service and facilites. The Level Lounge offers free drinks and snacks all day and a nice quiet breakfast facility. The Level room was very nice. Staff went the extra mile to make sure that you're needs were met. Negatives: when we arrived we had not booked a room on The Level, we'd paid £692 for 2 nights, half board. For that we were offered a nice room but it was a small double with dated fixtures and fittings. There was no milk for tea in the room and when I came to ask for it at reception the receptionist was not interested in helping me at all, she just said oh well you'll need to call room service and ask for it, then when I asked for a bottle opener she said, go to the bar. The spa was not included in the price so would have cost £35 per person, per usage, which would be a pre booked 1.5 hr time slot. We decided to pay an extra £298 to upgrade the The Level, which includes the spa access and free drinks and snacks all day at the lounge, including alcohol. The second we upgraded the service changed from treating us as a minor inconvenience to 5 star vip service. Most of the staff were friendly and genuine but the woman who went from cold and rude to fawning and all smiles let the whole team down. The beds we like camp beds on wheels and kept rolling away from the wall as I sat up. Ice was £3.20 extra. Not good value for money.
Stayed 2 nights in Feb 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service

Mixed review

Public areas of gotel were very modern and smart, in keeping with what you would expect from Melia brand. However, bedroom was tired looking and certainly no more than 3 star. Breakfast was excellent. Be warned, this hotel sells itself on the spa facilities, and pictures of spa feature heavily. Very disappointed to discover you could not use any of the facilities, even the pool, without a €30 charge per person. Thos should be clearer in descriptions.
Stayed 2 nights in Feb 2022

10/10 Excellent

Nicole

Stayed 1 night in Jan 2022

6/10 Okay

Francis

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Melia Sol Y Nieve review.

I stayed at the Sol Y Nieve about five years ago with my daughter and was very pleased it hadn't changed or got tired. It does everything well, reception, restaurant, rooms all good. Food was hearty and plentiful, buffet style. Facilities are good and it's close enough to the ski lifts not to be to irksome at the end of the day. Not good that the spa was extra, would like to have known when I booked.
Stayed 4 nights in Feb 2020

6/10 Okay

Richard

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not the best stay

The phone in room didn’t work. I had to use the one in the toilet to book room service. When it didn’t arrive they delivered to the wrong room. It took over an hour for the food to arrive. The room was very dated and there was a used glass of water left in the room on the bedside table when I arrived. The signage in the hotel was also confusing. The ski locker didn’t work twice which took over an hour to resolve. Just not great.
Stayed 1 night in Feb 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service

Good hotel

A good hotel and well located. However, our room was not really up to the standard we expect from Melia. The shower head was leaking and the sound insulation to the room was really poor. Excellent buffet breakfast
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Alia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2019

10/10 Excellent

WayneFreeman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Melia Sol Y Nieve. Hotel wasn't busy and was offered an upgrade to the Level Lounge. This included a better room, free access to the Spa (for both of us) and access to the family and adult-only lounges in the hotel, which provided free drinks and snack all day. The upgraded room was excellent, well-equipped and comfortable. Large walk in shower and decent sized bathroom was great. Beds were comfortable, heating fairly easy to control (on radiator) and blackout curtains enabled a decent sleep. Breakfast choice is huge, varied and high quality. Great way to start the day. The hotel is perfectly positioned in the main square with easy access to the main lifts. The hydrotherapy pool in the spa is fantastic - we used it every afternoon after skiing and it definitely eased muscle soreness. Sauna/Steam rooms all good. I had only one moment of dissatisfaction during my week long stay when food I had ordered arrived not as requested. I complained (politely!) and the waitress rectified the situation by removing from the bill. We ate in the bar a few times and service/food was good each time. I usually ski in France. This stay was a revelation. I'll be back to SN and the Melia Sol Y Nieve next year.
Stayed 7 nights in Apr 2019