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Marquis Hotels Portago

3.5 out of 5.0

Recent guest reviews

We stayed here 24-27th November as a short break away from the British Christmas Hype, on the face of it this hotel doesn’t look much, but oh my days, when you get inside the internal courtyard and rooms are spectacular. We had room 102 which was facing the “main road” which of course was noisy due to the occasional car and moped during the day then at night the four surrounding bars were noisy too but nothing that didn’t stop us from sleeping. The only criticisms is that the main door doesn’t have a key or keypad so you have to buzz the main office to gain entry and this was sometimes a lengthy wait and with us overlooking the main door the buzzer could be heard from our room. Summery: great modern decorated room very spacious, amazing location into the centre and other tourist attractions.

Firstly under no circumstance hire a car on a visit to Granada. There is no parking other than a few multi-story car parks and roads and traffic dreadful. Buses and taxis are cheap and plentiful. We parked car for 5 days and never used. This hotel is really good value. We had an apartment which was spacious and clean. The location was perfect for all attractions and resturants/bars. Plenty within 200yds which served great food and drink. Bit of a problem to find and collect keys but once sorted no further problems. Bit of noise at night and early morning bin collections but no real problem. Had great 4 day break and after dumping car sress free

These apartments are in old Granada which is ideal for bars, restaurants and for buses elsewhere. The apartment was clean and spacious although the bedroom needed a little more furniture to put one's luggage on and to spread out a little without using the floor. Downstairs there were some nice, cool, communal seating areas. The lock code had to be obtained from a hotel reception perhaps 10 minutes' walk away but as there were no physical keys there was nothing to lose and nothing to take back at the end of the stay. There's not really any street parking nearby so if you're travelling by car you need to know where you're going to go for underground parking and include the cost of this in your budget.

I booked a studio ( one bedroom apartment) and it looked quite nice in the picture on but it wasn't nice at all. When I first opened the door I smelt that wet carpet smell but the mats made of carpet were grubby looking and needed a clean so heaven knows why it smelt that way. The bathroom had a bit of a funky smell too. The air-conditioning wasn't that great and they either need a new one or a bigger one to cool the space properly. It's was difficult trying to find the place with the vague directions given at reception the bed was rock hard and I was seriously contemplating checking out and going somewhere else. Not impressed at all with this place a real disappointment.

These apartments are in a superb location within the city for walking to all the attractions. The communal spaces are amazing, the rooms were clean and modern and the cleaning staff were brilliant and very friendly. There is no reception so keep the phone number handy for check in as a tip. The only down sides were the shower didn't drain properly and flooded the bathroom twice and builders started work at 8am every morning cutting floor tiles. Very noisy especially after we had done a night tour and didn't get to bed until 2.30 am.

Modern, stylish and spacious appartments in a good central location. It was slightly hard to find the hotel to check in, but we found the door entry system very convenient. The beds were comfortable and the living area roomy and pleasant. The bathroom was clean and the shower good quality. We were able to look out on the Easter parades and though the streets were busy, noise was not a problem. The public areas at the bottom were amazing but we didnt really have time to use them. The only down side was the car parking - we had quite a large hire car and the bends in the car park were very tight and the spaces very small. Would definitely recommend the appartments.

Stayed 3 nights in 2 bed apartment 4 adults. Great location nice restaurants and super market nearby. Rooms good size and clean. Big kitchen nice lounge. Shower nice good size. But its the little things... Everything a little bit tired, no kettle, washbrush dirty, no bread knife no seats in bed rooms to put clothes no hooks to hang up coats. Only two hangers in wardrobe. We got more but why the need to ask.... Could do with another comfy chair in lounge or cushions on the chairs as they are hard to sit on. It wouldnt take much to make this fantastic. As others have noted bar outside can be noisy as narrow streets echo. Would we stay here again...not sure may look for other options next time. Its nice but not excellent,

If you ever decide to stay at this hotel refuse to accept a 3rd floor apartment. Since this room was booked for up as part of the package for 11 day six city self drive tour of Spain we did not have any choices of hotels or rooms so we got stuck on this one. The first problem occurred when we arrived. We got to the front door and had to ring a bell and communicate that we had a reservation. The lady (who turned out to be the cleaning person) spoke very little English but she had the reservation listing and was able to check us in. We found out after check in that the normal check in was to be at an office several blocks away but no one told us that. Second problem was the room. The outside wall was the roof and it was 45 degrees so you had to duck quite low to get around the bed. It had a skylight that you had to climb onto a chair to be able to open and it had a retractable shade that was fixed in such a way that I was afraid to try to open it. (Would have been nice to look at the sky after dark). There were no other windows in the room. The room was long and narrow, had a nice bathroom and a small kitchen fully stocked just add food. Third problem the elevator was abutting our bathroom and the corner by the bed so we heard various clunks and bumps every time people took their luggage on or of it and it was very noisy. Biggest problem is as mentioned before there are no hotel staff on the premises except the cleaning person in the mornings. We were traveling in January and Granada is in the mountains and it was cold and windy. When you return to the hotel after a few hours of seeing the sights to get into the hotel you have to push a call button and tell someone your room number and they would activate an electronic door latch. This person did not speak English but all you had to say was the room number, except on one occasion the electric door release did not work for five attempts. Each time I would have to push the call button, give my room number and tell him that it did not work. No big deal except we are standing in the cold wind on a very narrow sidewalk (less than 2 feet wide) with people walking by and cars and motor scooters zipping by with inches to spare. This alley is a one way road with lots of traffic and in places where there is no sidewalk. A very poor way to run a hotel. If given a choice, I don't believe I would ever book another room at this hotel even though it was convenient to Alhambra and other considerations.

Fully equipped apartment with all you can possibly need. Big, fully equipped kitchen. Clean and comfortable. Ideally located right in the heart of the old town. I would stay again and would recommend to anyone.

I'm a travel agent and had sent clients to this hotel in the past. I've always thought it looked so cute in the pictures. We decided to spend New Years in one of their apartments with our 1 and 4 year old. The noise begain just after 12 pm. There was one pub just on the other side of the bedroom wall and another 3 meters across the street from the living room. Loud music and shouting all night long. We did not sleep at all. The hotel knew we had small children before we arrived and they did nothing to put us in a quieter apartment. When I wrote them after the fact their response was, "It's a special time of the year, we're so sorry." And it took them 2 days to respond to my email. Apart from this, the decor has nothing to do with the pictures. It's very simple and basic, which would have been fine if it were clean and in a good state of repair. There was dust everywhere, the bathroom walls were cracked from humidity. The kitchen had the most basic of utensils. We had to drink our New Year's champagne in what looked like Nocilla glasses. The crib provided for my baby had wooden slats he could poke his arms and legs through, twist and break them. I definitely will not be sending the Marquis chain any more of my clients.

Calle San Matias 20 Granada Granada

Hotel highlights

  • Walking distance to Plaza Nueva and Granada Cathedral
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Located in Central District, Marquis Hotels Portago is within a 10-minute walk of popular sights such as Plaza Nueva and Granada Cathedral. This 20-room, 3.5-star aparthotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves. Located centrally in Granada, it's also close to Alhambra and San Jeronimo Monastery.


At the end of the day, relax with a drink at the bar/lounge.


The 20 air-conditioned apartments feature kitchens with refrigerators and microwaves. TVs come with DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include coffee makers, safes, and phones.

Property features

At Marquis Hotels Portago, guests have access to free WiFi in public areas, a terrace, and laundry facilities. Staff members are on hand to provide concierge services and luggage storage.

Room options

Apartment, 2 Bedrooms (4 People)

Twin 4 | Sleeps 4

Apartment, 1 Bedroom (3 People)

Full 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

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