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Hotel Riu Papayas - All Inclusive

4.0 star property
All-inclusive hotel with 3 restaurants and free breakfast

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Photo gallery for Hotel Riu Papayas - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Front of property
Buffet
Children's area
Bicycling

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Pool
  • Gym
  • Laundry

Explore the area

View in a map
Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Yumbo Shopping Center
    ‪8 min walk‬
  • Place, English Beach
    ‪12 min walk‬
  • Place, Maspalomas Dunes
    ‪4 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, Balcony

Garden view

Standard Double Room, Balcony

8.8 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Double Room, Balcony, Garden View

Garden view

Double Room, Balcony, Garden View

8.4 out of 10
Very good
(5 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Family Room, Balcony

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Balcony, Garden View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Family Room, Balcony, Garden View

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

San Bartolomé de Tirajana

Located in Maspalomas within a short walk of Yumbo Shopping Center, Hotel Riu Papayas - All Inclusive is within 2 miles (3 km) of other popular sights such as Maspalomas Dunes. This 4-star hotel has 468 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Yumbo Shopping Center - 8 min walk - 0.5 miles
  • English Beach - 12 min walk - 0.7 miles
  • Maspalomas Dunes - 4 min drive - 1.4 miles
  • San Agustin Beach - 5 min drive - 2.1 miles
  • Maspalomas Lighthouse - 8 min drive - 3.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Pool Bar @ Abora Buenaventura - ‬10 min walk
  • ‪Café de Paris - ‬6 min walk
  • ‪Restaurante Grill Pizzeria Patio Canario - ‬7 min walk
  • ‪Meeting Bar Ifa Buenaventura - ‬10 min walk
  • ‪Las Piramides - ‬4 min walk

About this property

Hotel Riu Papayas - All Inclusive

All-inclusive hotel with 3 restaurants and free breakfast
Hotel Riu Papayas - All Inclusive features an outdoor pool, a children's pool, and a gym. You can take advantage of free offsite parking, along with a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Other amenities at this all-inclusive hotel include free WiFi in public areas, a free kid's club, and a terrace.
TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include balconies, ceiling fans, and hair dryers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Oct 27 - Oct 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free beach shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Asian restaurant
  • Lobby bar
  • Main restaurant
  • Spanish restaurant

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking, along with a car charging station.
Property Registration Number H-35/1/0000230

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Papayas
Hotel Papayas Riu
Clubhotel Riu Papayas All Inclusive Hotel
Hotel Riu Papayas San Bartolome de Tirajana
Papayas Hotel
Riu Papayas Bartolome Tirajan
Riu Papayas Hotel
Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas
Riu Papayas All Inclusive
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas - All Inclusive Hotel
Hotel Riu Papayas - All Inclusive San Bartolomé de Tirajana

Frequently asked questions

Can I book all-inclusive rates at Hotel Riu Papayas - All Inclusive?

Hotel Riu Papayas - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include volleyball and live performances.

Are free cancellation options available at Hotel Riu Papayas - All Inclusive?

Hotel Riu Papayas - All Inclusive provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do close to Hotel Riu Papayas - All Inclusive?

This hotel is situated in Maspalomas within a 10-minute walk of Kasbah Shopping Center and Paseo Costa Canaria. You'll also find Yumbo Shopping Center and Maspalomas Dunes within a short drive.

Is parking available on site at Hotel Riu Papayas - All Inclusive?

Yes, there is accessible parking and electric car charging available.

Does Hotel Riu Papayas - All Inclusive include a casino at the property?

No, Hotel Riu Papayas - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Papayas - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Riu Papayas - All Inclusive?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 3 restaurants.

Are there hot tubs at Hotel Riu Papayas - All Inclusive?

No, there isn't a spa tub at this hotel.

Does Hotel Riu Papayas - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Papayas - All Inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Papayas - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hotel Riu Papayas - All Inclusive.

Are there connecting rooms at Hotel Riu Papayas - All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Riu Papayas - All Inclusive?

The closest major airport to Hotel Riu Papayas - All Inclusive is Gran Canaria Airport (LPA), which is 18.8 mi away (29 minutes by car).

Are there rooms with balconies at Hotel Riu Papayas - All Inclusive?

Yes, every guestroom at Hotel Riu Papayas - All Inclusive comes with a balcony with some featuring garden views.

Reviews

Hotel Riu Papayas - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 211 out of 490 reviews
Rating 8 - Good. 204 out of 490 reviews
Rating 6 - Okay. 55 out of 490 reviews
Rating 4 - Poor. 15 out of 490 reviews
Rating 2 - Terrible. 5 out of 490 reviews

Reviews

8/10 Good

Yvonne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot's of choice with the food. Room nice size and beds comfy. Drink option ok Staff friendly and helpful. Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.
Stayed 4 nights in Jul 2025

10/10 Excellent

Margaryta, Edmonton

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Benefits: parking on the site for free. Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
Stayed 4 nights in May 2025

10/10 Excellent

Daniel

Stayed 5 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2025

10/10 Excellent

Reinaldo, Hialeah

Liked: Cleanliness
Stayed 8 nights in Apr 2025

8/10 Good

Virve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing.
Stayed 1 night in Apr 2025

8/10 Good

Gillian

Stayed 3 nights in Mar 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Uns hat alles gefallen wir haben nichts zu bemängeln
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

6/10 Okay

Niklas

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jyrki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Holiday

Very nice hotela and good service. The whole staff was exceptionally friendly and caring.
Stayed 7 nights in Jan 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

6/10 Okay

Derek

Noisy cleaners

The hotel was ok but every single morning between 8am & 830am the cleaners were shouting to each other down the corridors, they were rhe nousiest cleaners ever . We was woken up they banfed on the door , got you up and then when you went for breakfast they didnt come back for hours later even though they had woken you up. The last thing a person on holiday wants us being woken up early in the morning. No card to say do not disturb. They did an Asian night in a seperate restaurant that was superb. The Desserts were poor considering the good food for the main. The same desserts every single night , just a different colour, same flavour every night . This lets the food side down. Rest was ok
Stayed 5 nights in Dec 2024

10/10 Excellent

henrik hansted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lars

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Werry nice

Werry nice
Stayed 2 nights in Nov 2024

6/10 Okay

Waldemar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

False impression

We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
Stayed 7 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay could have better drinks selection

The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
Stayed 5 nights in Oct 2024

10/10 Excellent

Chinmay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 4 nights in Oct 2024

4/10 Poor

Angela

Liked: Cleanliness
Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge
Stayed 1 night in Sep 2024

10/10 Excellent

Eyeris, Union City

Liked: Cleanliness, staff & service, property conditions & facilities
todo
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I could not fault this hotel. We had a fab stay!

Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Stayed 7 nights in May 2024