See all properties

Serrazul Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Serrazul Hotel

An outdoor patio with tables and chairs, string lights, and umbrellas.
A spa area with a wooden floor, a hot tub, and potted plants.
A traditional living room with a fireplace, wooden beams, and patterned rugs.
A spacious living room with a high ceiling and wooden beams, featuring a central coffee table, two sofas, and a decorative vase.
An indoor swimming pool with a wooden deck, stone walls, and a glass ceiling.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available

Explore the area

View in a map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Sao Pedro Church
    ‪2 min walk‬
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

View all photos for Superior Suite

A modern hotel room with a large bed, wooden headboard, and a small bedside table.

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • 387 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Apartamento Vista

A hotel room with a wooden headboard, a bed with a white quilt, a nightstand with a lamp, a ceiling fan, and a window with curtains.

Apartamento Vista

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Apartamento

A hotel room with a bed, a desk, a chair, a nightstand, a ceiling fan, and a window with curtains.

Apartamento

9.0 out of 10
Wonderful
(40 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

A hotel room with a large bed, bedside table with a lamp, and an air conditioning unit.

Suite

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suíte Vista

A hotel room with a large bed, bedside table with a lamp, and a window with curtains.

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite with Garden View

  • Garden view
  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Gramado

Located in Gramado City Centre, Serrazul Hotel is next to Gramado Covered Street and Gramado Central Avenue. This 4-star hotel has 152 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 miles
  • Sao Pedro Church - 2 min walk - 0.1 miles
  • Gramado Covered Street - 3 min walk - 0.2 miles
  • Palace of Festivals - 3 min walk - 0.2 miles
  • Rua Torta - 6 min walk - 0.4 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Hard Rock Cafe Gramado - ‬3 min walk
  • ‪Felsen Cervejaria - ‬3 min walk
  • ‪Neni Café Bar Restaurante - ‬3 min walk
  • ‪Tea Shop - ‬3 min walk
  • ‪El Fuego - ‬2 min walk

About this property

Serrazul Hotel

At Serrazul Hotel, guests enjoy an indoor pool, a gym, and a sauna. Valet parking is available for BRL 44 per day. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a free kid's club.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, bathrobes, and bidets. Minibars, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Similar properties

Reception
Hotel Laghetto Stilo Borges
Gramado City Centre
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 827 reviews
$103 nightly
The price is $106
Aug 31 - Sep 1
Total with taxes and fees
Hotel Laghetto Stilo Borges

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: BRL 44 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Is a free cancellation option available at Serrazul Hotel?

Serrazul Hotel provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Serrazul Hotel?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Serrazul Hotel on Sep 7, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Serrazul Hotel?

This hotel is situated in Gramado City Centre, just steps from Gramado Covered Street and Gramado Central Avenue, and within a short walk of Palace of Festivals. You'll also find Santa Claus Village and Rua Torta less than a mile away.

Will I be able to park at Serrazul Hotel?

Yes, valet parking is offered for BRL 44 per day.

Does Serrazul Hotel include a casino on the premises?

No, Serrazul Hotel doesn't have a casino.

Is there an indoor pool at Serrazul Hotel?

Yes, this hotel has an indoor pool.

Is Serrazul Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Serrazul Hotel?

No, but this hotel does have a sauna.

Does Serrazul Hotel have a restaurant with a breakfast menu?

Yes, Serrazul Hotel serves free buffet breakfast each morning from its restaurant.

Does Serrazul Hotel allow pets to stay for free?

No, pets aren't allowed at Serrazul Hotel though service animals are welcome.

Are there connecting rooms at Serrazul Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Serrazul Hotel?

The closest major airport to Serrazul Hotel is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 22.9 mi away.

Can I book a room with a balcony at Serrazul Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Serrazul Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1001 reviews
Rating 8 - Good. 180 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JOSE LODOVICO DE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...
Stayed 5 nights in May 2025
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

GNS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

JUNIO HARLEY FERREIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso! Adoramos, recomendamos e pretendemos voltar com certeza.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel está muito bonito. O quarto que eu estava foi todo reformado e muito bem decorado.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Renata P G

Liked: Cleanliness, staff & service, property conditions & facilities
Café maravilhoso! Ótima localização! Quartos são antigos, porém limpos, arejados e espaçosos.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rosely Aparecida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização, café da manhã, comodidade, enfim tudo maravilhoso!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities
Localizacao excelente, cafe da manhã muito bom e funcionários educados.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Joao Otavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otimo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o Hotel é bem legal, cafe da manha otimo, os quartos confortaveis, a equipe de atendimento educada, a localizacao foi perfeita, vale muito a hospedagem
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível a hospedagem além da excelente localização e café da manhã uma experiência gastronômica a parte
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

luzana

Liked: Cleanliness, staff & service, property conditions & facilities
De modo geral é maravilhoso, é necessario melhorar os apto nas estruturas
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Vera Lúcia P

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente café da manhã, funcionários muito educado . Gostei muito, segunda vez que me hospedo e pretendo voltar.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Dayanne Francyelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super recomendo! Ótima localização. Quarto espaçoso e confortável. Café da manhã delicioso com mtas variedades. Funcionários atenciosos.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

TELMA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel e muito bem localizado.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff sensacional. Excelente café da manhã. Excelente localização. Hotel muito bonito.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Franciele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor localização da cidade, hotel muito antigo mas extremamente atualizado e muito bem conservado. Equipe de funcionários atenciosa, com exceção da equipe de recreação infantil, que deixa bastante a desejar.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é excelente em todos os aspectos. A localização, a estrutura, os serviços. Mas pecaram apenas na arrumação. Éramos três hóspedes, mas tivemos que pedir por duas vezes a terceira toalha. Mas considero o hotel uma excelente opção de hospedagem em Gramado. Perto de tudo no centro.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

suelem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por que não fui antes, anos indo à Gramado, várias vezes ao ano, e nunca nos hospedamos no Serra Azul. Hotel antigo, mas com nota 10, já ficamos em alguns recém inaugurados, e não chegam perto da qualidade, limpeza e cordialidade. Simplesmente amamos, e certamente agora será o nosso favorito! Café da manhã espetacular, funcionários extremamente educados e simpáticos. Parabéns!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

GERALDO

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização!
Stayed 1 night in Mar 2026