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Serrazul Hotel

4.0 star property

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Photo gallery for Serrazul Hotel

Property grounds
Property grounds
Indoor pool, sun loungers
Property grounds
Spa

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available

Explore the area

View in a map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Sao Pedro Church
    ‪2 min walk‬
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • 387 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Apartamento Vista

Apartamento Vista | Minibar, in-room safe, desk, blackout drapes

Apartamento Vista

8.4 out of 10
Very good
(30 reviews)
  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Apartamento

Apartamento | Minibar, in-room safe, desk, blackout drapes

Apartamento

9.0 out of 10
Wonderful
(37 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suíte Vista

Suíte Vista | Minibar, in-room safe, desk, blackout drapes

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite with Garden View

  • Garden view
  • 279 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 279 sq ft
  • Sleeps 2
  • Free WiFi

About the neighborhood

Gramado

Located in Gramado City Centre, Serrazul Hotel is next to popular attractions like Gramado Central Avenue and Gramado Covered Street. This 4-star hotel has 152 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 miles
  • Sao Pedro Church - 2 min walk - 0.1 miles
  • Gramado Covered Street - 3 min walk - 0.2 miles
  • Palace of Festivals - 3 min walk - 0.2 miles
  • Rua Torta - 6 min walk - 0.4 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Tea Shop - ‬3 min walk
  • ‪La Birra - ‬1 min walk
  • ‪Cacique Restobar - ‬3 min walk
  • ‪El Fuego - ‬2 min walk
  • ‪Restaurante Pouso Novo - ‬2 min walk

About this property

Serrazul Hotel

At Serrazul Hotel, guests enjoy an indoor pool, a gym, and a sauna. Valet parking is available for BRL 44 per day. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a free kid's club.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, bathrobes, and bidets. Minibars, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Similar properties

Interior detail
Laghetto Stilo Vita
Gramado Centro
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 259 reviews
$96 nightly
The price is $98
Jun 28 - Jun 29
Total with taxes and fees
Laghetto Stilo Vita

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: BRL 44 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Is a free cancellation option available at Serrazul Hotel?

Serrazul Hotel provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Serrazul Hotel?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Serrazul Hotel on Jun 29, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Serrazul Hotel?

This hotel is situated in Gramado City Centre, just steps from Gramado Central Avenue and Gramado Covered Street. You'll also find Palace of Festivals and Santa Claus Village less than a mile away.

Will I be able to park at Serrazul Hotel?

Yes, valet parking is offered for BRL 44 per day.

Does Serrazul Hotel include a casino on the premises?

No, Serrazul Hotel doesn't have a casino.

Is there an indoor pool at Serrazul Hotel?

Yes, this hotel has an indoor pool.

Is Serrazul Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Serrazul Hotel?

No, but this hotel does have a steam room.

Does Serrazul Hotel have a restaurant with a breakfast menu?

Yes, Serrazul Hotel serves free buffet breakfast each morning from its restaurant.

Does Serrazul Hotel allow pets to stay for free?

No, pets aren't allowed at Serrazul Hotel though service animals are welcome.

Are there connecting rooms at Serrazul Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Serrazul Hotel?

The closest major airport to Serrazul Hotel is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 22.9 mi away.

Can I book a room with a balcony at Serrazul Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Serrazul Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JOSE LODOVICO DE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

OTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sensacional

Maravilhoso
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...
Stayed 5 nights in May 2025
Verified

10/10 Excellent

GNS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

GERALDO

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, lojas nos arredores
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

NEUSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localizacão e o café da manhã maravilhosos.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

NATHALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo otimo
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

S C

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente. Hotel de categoria.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bem localizado, próximo a tudo, não há necessidade de usar o carro
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tatila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito bem conservado, localização excelente, café da manhã maravilhoso, recomendo!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KARINY

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Quartos amplos, limpos, janelas a prova de ruido fez muita diferença. Estavam em reforma mas nao teve barulho cedo da manhã. Hotel mais antigo porem muito bem cuidado, excelente cafe da manha. Unica observação ruim é que nao tem funcionários que falem ingles, nem o básico. Doram solicitos e tentaram ajidar como puderam mas ter alguem na recepção que fale o basico é importante hoje em dia.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bom !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
O cardápio do café da manhã era sensacional. Quarto amplo, limpo, ideal para casais! Hotel perto de tudo. Hospedagem que a muito tempo não curtia! Fiquei muito satisfeito com a hospedagem.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julio Cesar D

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo muito organizado, limpo, com luxo sem exagero, café da manha na categoria “ melhor que vi”. Otima localização, centro de gramado, 3 minutos a pé da rua coberta.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, amenities
ótimo hotel, está reformando todo. Localização maravilhosa
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities
O quarto era bom, piscina aquecida e coberta excelente. Equipe muito prestativa e eficiente.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities
O quarto era bom, piscina aquecida e coberta muito boa. Equipe muito prestativa e eficiente.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrea Luiza

Liked: Cleanliness
Os quartos foram renovados e as acomodações são amplas, modernas e muito confortáveis. O atendimento é excelente, assim como a localização, e o café da manhã é espetacular!
Stayed 2 nights in Feb 2026