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Pousada Viena

Property class: 3

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Photo gallery for Pousada Viena

A modern living room with a fireplace, a sofa, and a TV.
Property video
A hotel room with a bed, a desk, a chair, a window with curtains, and a wooden headboard.
A modern living room with a fireplace, a blue sofa, and a television mounted on the wall.
A buffet with various food items and condiments.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Arthur Zwestch, 70, Centro, Gramado, RS, 95670-096
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Place, Gramado Central Avenue
    ‪3 min walk‬
  • Place, Santa Claus Village
    ‪5 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

A hotel room with a large bed, a wardrobe, a mirror, and a television.

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

A compact hotel room with a wooden floor, a bed, a desk, a chair, a small refrigerator, and a toilet.

Deluxe Double or Twin Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

About the neighborhood

Gramado

Located in Gramado City Centre, Pousada Viena is within a 5-minute walk of popular attractions such as Gramado Covered Street and Santa Claus Village. The 20 rooms at this 3-star pousada include minibars, LED TVs, and desk chairs.
View more Pousadas in GramadoOpens in a new window

What's nearby

  • Gramado Covered Street - 3 min walk - 0.2 miles
  • Gramado Central Avenue - 3 min walk - 0.2 miles
  • Santa Claus Village - 5 min walk - 0.3 miles
  • Palace of Festivals - 6 min walk - 0.4 miles
  • Sao Pedro Church - 7 min walk - 0.4 miles

Getting around

  • Salgado Filho Intl. Airport (POA) - 114 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Casa da Velha Bruxa - ‬5 min walk
  • ‪Capannone Sud - ‬5 min walk
  • ‪Gnomos Lanches - ‬4 min walk
  • ‪Casa Lugano - ‬5 min walk

About this property

Pousada Viena

Guests of Pousada Viena enjoy free WiFi in public areas, coffee in a common area, and a communal living room. You can put free valet parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Additional amenities include a porter/bellhop and a reception hall.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Minibars, free local calls, and desks are also available. Change of towels is available on request.

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
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Oct 5 - Oct 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Pousada Viena Gramado
Viena Gramado
Pousada Viena Gramado Brazil
Pousada Viena Gramado
Pousada Viena Pousada (Brazil)
Pousada Viena Pousada (Brazil) Gramado

Frequently asked questions

What can I see within easy reach of Pousada Viena?

This pousada is situated in Gramado City Centre, just steps from Gramado Covered Street and Gramado Central Avenue, and within a short walk of Santa Claus Village. You'll also find Palace of Festivals and Green Land less than a mile away.

How much does it cost to stay at Pousada Viena?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Pousada Viena on Oct 5, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Pousada Viena?

Yes, valet and self parking are offered for free at the pousada.

Does Pousada Viena have a casino?

No, Pousada Viena doesn't have a casino.

Is there an indoor pool at Pousada Viena?

No, there is no indoor pool at this pousada.

Is Pousada Viena a good place to stay for couples?

Couples staying at this pousada will appreciate amenities like champagne service as well as proposal/romance packages and a free manager's reception.

Are there hot tubs at Pousada Viena?

No, there isn't a spa tub at this pousada.

Does Pousada Viena feature a restaurant that includes a breakfast menu?

No, Pousada Viena doesn't have a restaurant that serves breakfast.

Will Pousada Viena allow pets to stay for free?

No, pets and service animals aren't allowed at Pousada Viena.

Are there connecting rooms at Pousada Viena?

No, this pousada doesn't feature connecting guestrooms.

How close is the airport from Pousada Viena?

The closest major airport to Pousada Viena is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 22.7 mi away.

Are there rooms with balconies at Pousada Viena?

No, there aren't any guestrooms with balconies at Pousada Viena.

Pousada Viena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 197 reviews
Rating 8 - Good. 62 out of 197 reviews
Rating 6 - Okay. 9 out of 197 reviews
Rating 4 - Poor. 1 out of 197 reviews
Rating 2 - Terrible. 0 out of 197 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities
Café da manhã muito bem servido, com variedades. Equipe do hotel muito solicita. Estacionamento é em frente a pousada, com limitação de veículos, portanto em alguns momento precisei deixar na rua ou em um estacionamento com outros carros travando. Porém a equipe do hotel sempre esteve a disposição para me auxiliar. Quarto bom, e banheiro um pouco antigo, com muita umidade.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento, café da manhã delicioso.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A localização da Pousada é excelente.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã bom
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei uma excelente opção a pousada. O principal ponto favorável é a localização. Próxiimo à rua coberta. Os quartos são confortáveis, um pouco pequeno, mas suficiente, no meu quarto havia uma cama de casal e uma de solteiro. Os funcionários são muito educados e solícitos. O café da manhã é bem gostoso, bem caseiro, com poucas variedade, mas muito saborosos, com pães, bolos, ovos, frutas, tudo que precisa. O ruim é que não tem elevador, tem que subir com a mala (mas o funcionário oferece ajuda). Outra coisa ruim é que é uma chave apenas, então quando saímos deixamos na recepção. Super recomendo.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort
Pousada simples, atendimento bom, limpeza precisa melhorar, café da manhã fica a desejar.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada Top

Quarto muito limpo, café da manhã com muita variedade,.atendimento impecável, muita hospitalidade, muito próximo a rua principal da cidade
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito Bom

Lugar bem localizado, cama confortável e bem limpo! Único ponto negativo que faz uma diferença é a falta de um elevador, o acesso aos quartos são por escadas, mas no geral a Pousada é muito boa! Café da manhã com boas opções, porém o lugar é pequeno e em determinados horários tem que esperar desocupar mesa para se sentar. Mas no geral tem mais ponto positivo do que negativo. Com certeza voltarei a me hospedar.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Boa

Boa , pelo valor, pena que não tem elevador e sem estacionamento , mas muito limpo, silencioso, perto do centro da cidade.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização, mas sujeira é nítida.

Estadia ruim. O quarto não estava sujo, atendimento estranho, café da manhã deixou a desejar. Reiterando novamente, quarto estava sujo.
Sujeira demais. Este apenas um dos cômodos.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Atendimento impecável, quarto limpíssimo, roupas de camas impecáveis, café excelente.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excepcional, todos os funcionários muito prestativos e educados. Limpeza impecável. Ótima localização. Só os quartos que poderiam ser mais iluminados.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv e chuveiro poderiam ser um pouco melhores. No mais, tudo ótimo, vale super a pena.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita e atendimento impecável, quartos e banheiros grandes, cama confortável e ótima roupa de cama. O único ponto que precisa de renovação são as TVs que não são smart, mas é só um detalhe.
Stayed 1 night in May 2025
Verified review

8/10 Good

Bom

Pousada boa, localização muito boa, 2 quadras da rua coberta, atendimento muito bom, café da manhã muito bom, porém o quarta que fiquei, 206, estava com cheio de mofado, nada que a janela aberta não resolvesse.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

A pousada fica bem localizada o que permite passear a pé no centro de gramado. Ambiente tranquilo, limpo, café da manhã bom e ótimo atendimento.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo!

Hotel super agradável! Equipe super simpática e solícita. Sempre bem localizada, há uma curta caminhada da Borges de Medeiros/Rua Coberta.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Fomos muito bem recebidos, a pousada é muito bem localizada e nós serviu muito bem.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima pousada

Minha experiência na Pousada Viena foi muito boa. Atendimento e simpatia de todos funcionários excelente , café da manhã gostoso, sempre tinha um bolo diferente. O quarto era pequeno , porém aconchegante. Tinha lugares para colocar as coisas como : cabides, suporte para pendurar roupas, armário, lugar p colocar malas, roupas de cama limpinhas, limpeza todos os dias, O banheiro grande e confortável c armário acima da pia p colocar as coisas e penduradores de roupas. Localização excelente pertinho da Borges de Medeiros.
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort
Muy amables la gente de recepción, nos atendieron en todas las necesidades
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhorar a acessibilidade.

Otima localizacao no centro, permote fazer tudo a pé. 4 vagas de estacionamento apenas, cafe da manhã de boa qualidade e tudo feito na própria cozinha, mas poucas mesas e precisa fazer rodízio para o café. Acessibilidade deixa desejar.
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptividade incrível, quarto confortável, café da manhã ok (poderia ter mais frutas).
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Excelente
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente sem elevador e estacionamento precário, mas ótimo atendimento
Stayed 3 nights in Sep 2024