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Master Gramado Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for Master Gramado Hotel

A multi-story hotel with a brick facade, multiple balconies, and a well-lit entrance.
A poolside area with lounge chairs, an umbrella, and a view of the water.
A stone pathway surrounded by lush greenery and trees, leading to a building with a red facade.
A spacious lobby with multiple seating areas, a reception desk, and a shoe store in the background.
A hotel dining area with multiple tables, chairs, and a buffet counter with various food items.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
  • Place, Joaquina Rita Bier Lake
    ‪4 min walk‬
  • Place, Gramado Central Avenue
    ‪11 min walk‬
  • Place, Mini Mundo
    ‪13 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a window with curtains.

Superior Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a small table, and a TV. There is a closet and a door leading to another room.

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Superior)

A hotel room with two single beds, a nightstand with a phone, and wall-mounted lights.

Family Room (Superior)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Double Beds

Room

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

A panoramic view through a window, featuring a mountainous landscape with dense forest coverage and a clear sky.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Especial)

A hotel room with three beds, a glass table, and wall-mounted lamps.

Family Room (Especial)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Room

A modern living room with a flat-screen TV, a dining area with a table and chairs, and a large window with curtains.

Premier Room

  • Mountain view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

A hotel room with a large bed, bedside lamps, a nightstand, a chair, and a window with curtains.

Junior Room

  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

A hotel room with two single beds, a sofa, and a wooden headboard.

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Accessible

A hotel room with a bed, a desk, two chairs, a television, and a small refrigerator.

Superior Room, 2 Twin Beds, Accessible

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

A hotel room with two single beds, a wardrobe, a bedside table with a lamp, and a wall-mounted telephone.

Classic Twin Room

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Gramado

Located in Planalto within a short walk of Gramado Central Avenue, Master Gramado Hotel is within a mile (2 km) of other popular sights such as Gramado Covered Street. This 234-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Joaquina Rita Bier Lake - 4 min walk - 0.3 miles
  • Rua Torta - 10 min walk - 0.6 miles
  • Gramado Central Avenue - 11 min walk - 0.6 miles
  • Mini Mundo - 13 min walk - 0.7 miles
  • Gramado Covered Street - 16 min walk - 0.9 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 87 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬7 min walk
  • ‪Hard Rock Cafe Gramado - ‬11 min walk
  • ‪Il Piacere - ‬6 min walk
  • ‪Hector Pizzaria - ‬4 min walk
  • ‪Forneria di Como - ‬11 min walk

About this property

Master Gramado Hotel

Master Gramado Hotel features 2 outdoor pools, a children's pool, and a gym. Self parking is available for BRL 35 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 50-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, laptop-compatible safes, and phones.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (2,207 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Built in 2012
  • Colonial architecture
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 66 per pet, per day
  • Dogs and cats only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for BRL 110 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-10 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

What can I see around Master Gramado Hotel?

This hotel is situated in Planalto within a short 10-minute walk of Gramado Central Avenue and also 15 minutes on foot from Gramado Covered Street. You'll also find Rua Torta and Mini Mundo less than a mile away.

How much does it cost to stay at Master Gramado Hotel?

As of Nov 12, 2026, prices found for a 1-night stay for 2 adults at Master Gramado Hotel on Nov 23, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Master Gramado Hotel?

Yes, parking is offered for BRL 35 per day.

Does Master Gramado Hotel feature a casino?

No, Master Gramado Hotel doesn't have a casino.

Will I find an indoor pool at Master Gramado Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Master Gramado Hotel?

There are many amenities for couples at this hotel, including a restaurant and 2 outdoor pools plus some guestrooms feature a private hot tub.

Does Master Gramado Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Master Gramado Hotel have a restaurant with a breakfast menu?

Yes, Master Gramado Hotel serves free buffet breakfast each morning from its restaurant.

Will Master Gramado Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Master Gramado Hotel for a fee of BRL 66 per pet, per day. The property also provides food and water bowls.

Does Master Gramado Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Master Gramado Hotel?

The closest major airport to Master Gramado Hotel is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 23.2 mi away.

Are there rooms with balconies that I can book at Master Gramado Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and garden views.

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel com bom custo benefício. Bem perto ao Centro
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Equipe de funcionários muito cordial, bom atendimento na recepção e funcionários atuantes no café da manhã muito gentis. A localização do Hotel é ótima, próximo às lojas e restaurantes centrais e Rua Coberta. Café da manhã satisfatório e bom serviço de estacionamento. Já a conservação de partes do Hotel deixa muito a desejar. Os corredores do primeiro andar do Bloco A estão com carpetes em péssimas condições de conservação. Sala de jogos com carpetes e com cheiro insuportável de mofo. O quarto tinha uma iluminação péssima e as cobertas um aspecto sujo.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel tem uma estrutura muito boa, quarto limpo, no banheiro espaçoso e limpo
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Para quem tem criança o hotel é muito bom! A área Kids é um parque.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Quarto velho e cheio de umidade, paredes sujas, banheiro fedendo a Qboa. Janela pequena, sem Ventilação e iluminação
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acho tudo incrível no Hotel Master Gramado
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Hotel mediano com valores bem altos. Foi uma experiência razoável. Bom para famílias.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Hotel com as instalações bem antigas e sem conservação.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
O ponto negativo do hotel foi o cheiro muito forte de mofo na área kids. Assim que você sai do elevador já dá pra sentir o cheiro muito forte. Nosso quarto também estava, mas solicitamos a troca e fomos prontamente atendidos. O estacionamento é cobrado, na hora da reserva não aparece essa informação. Pontos positivos: Área Kids enorme com monitores. Quarto grande para 4 pessoas.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Cama pequena, banheiro já bem desgastado e o pior… tinha um cachorro latindo no quarto ao lado! Horrível
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sensacional
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel extremamente bem localizado, com estacionamento privativo pago separadamente, café da manhã excelente e área de lazer infantil muito acima da média. O playground é enorme e com várias atividades, ponto super positivo. O detalhe que incomodou foi a umidade excessiva no quarto e o cheiro de mofo, o ar condicionado também não funcionou direito e não ajudou na climatização. Voltaria a me hospedar, com ressalvas em relação ao quarto.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso,não tem do que reclamar,logo vamos voltar,obrigado.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostamos muito desse hotel, bem localizado, colaboradores cordiais, porém o quarto estava com cheiro forte de mofo. Café da manhã bem servido. Ficamos felizes
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência ruim desde o check-in ate o check-out que nao tinham troco pra me dar. Pela péssima estadia eu deveria era nem ter pago nada.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava tudo bom, gostamos de tudo
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom hotel. Sempre nos atendem bem
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente. Ótima localização!
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Equipe de funcionários muito eficiente e prestativa, hotel precisa de manutenção e a reposição dos doces no café da manhã fica a desejar.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente, café da manhã maravilhoso.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente parquinho para crianças, além de uma vista perfeita!
Stayed 7 nights in May 2026

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