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Master Gramado Hotel

3.5 star property
Family-friendly hotel with 2 outdoor pools and free breakfast

Choose dates to view prices

Photo gallery for Master Gramado Hotel

Poolside bar
Lobby sitting area
Reception hall
Family Room (Especial) | Minibar, in-room safe, desk, blackout drapes
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • Pool
  • 24/7 front desk

Explore the area

Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
  • Mini Mundo
    ‪6 min walk‬
  • Black Lake Park
    ‪12 min walk‬
  • Gramado Covered Street
    ‪13 min walk‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪76 min drive‬

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Room options

View all photos for Family Room (Superior)

Family Room (Superior) | Minibar, in-room safe, desk, blackout drapes

Family Room (Superior)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Room

Minibar, in-room safe, desk, blackout drapes

Junior Room

  • 463 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (Especial)

Family Room (Especial) | Minibar, in-room safe, desk, blackout drapes

Family Room (Especial)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room

Premier Room | Living area | 50-inch LCD TV with cable channels, TV

Premier Room

  • 797 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Accessible

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room Superior

Minibar, in-room safe, desk, blackout drapes

Triple Room Superior

  • Sleeps 3
  • 3 Twin Beds

View all photos for Apartment Classic

Minibar, in-room safe, desk, blackout drapes

Apartment Classic

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room Superior

Minibar, in-room safe, desk, blackout drapes

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment Deluxe

Minibar, in-room safe, desk, blackout drapes

Apartment Deluxe

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Master With View

Minibar, in-room safe, desk, blackout drapes

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room Superior

Minibar, in-room safe, desk, blackout drapes

Triple Room Superior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Gramado

Located in Planalto, Master Gramado Hotel is next to Rotula of Flags and Joaquina Rita Bier Lake. This 234-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Mini Mundo - 6 min walk - 0.4 miles
  • Gramado Central Avenue - 9 min walk - 0.5 miles
  • Sao Pedro Church - 12 min walk - 0.6 miles
  • Black Lake Park - 12 min walk - 0.7 miles
  • Gramado Covered Street - 13 min walk - 0.7 miles

Getting around

  • Salgado Filho Intl. Airport (POA) - 132 min drive

Restaurants

  • ‪Il Piacere - ‬4 min walk
  • ‪Porto dos Piratas Pizzeria - ‬7 min walk
  • ‪Cantina Pastasciutta - ‬5 min walk
  • ‪La Divina Fondue - ‬4 min walk
  • ‪Hector Pizzaria Temática - ‬2 min walk

About this property

Master Gramado Hotel

Family-friendly hotel with 2 outdoor pools and free breakfast
Master Gramado Hotel features 2 outdoor pools, a children's pool, and a gym. Self parking is available for BRL 35 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 50-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, laptop-compatible safes, and phones.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

Similar properties

Indoor pool, sun loungers

Bella Gramado Resort & Spa by Gramado Parks

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 467 reviews
$85 nightly
The price is $88
Jun 16 - Jun 17
Total includes taxes and fees
Bella Gramado Resort & Spa by Gramado Parks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (2,207 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Built in 2012
  • Colonial architecture
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 66 per pet, per day
  • Dogs and cats only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for BRL 110 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

These are all of the charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-10 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

What can I see around Master Gramado Hotel?

This hotel is situated in Planalto, just steps from Rotula of Flags and Joaquina Rita Bier Lake, and within a short walk of Mini Mundo. You'll also find Gramado Covered Street and Snowland Park within a short drive.

How much does it cost to stay at Master Gramado Hotel?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Master Gramado Hotel on Jun 10, 2025 start from $109.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Master Gramado Hotel?

Yes, parking is offered for BRL 35 per day.

Does Master Gramado Hotel feature a casino?

No, Master Gramado Hotel doesn't have a casino.

Will I find an indoor pool at Master Gramado Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Master Gramado Hotel?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a swim-up bar, and a restaurant.

Are there hot tubs at Master Gramado Hotel?

No, this hotel doesn't have a spa tub.

Does Master Gramado Hotel have a restaurant with a breakfast menu?

Yes, Master Gramado Hotel serves free buffet breakfast each morning from its restaurant.

Will Master Gramado Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Master Gramado Hotel for a fee of BRL 66 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Master Gramado Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Master Gramado Hotel?

The closest major airport to Master Gramado Hotel is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 23.1 mi away.

Are there rooms with balconies at Master Gramado Hotel?

No, at Master Gramado Hotel, there aren't any guestrooms that list a balcony.

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 867 reviews
Rating 8 - Good. 298 out of 867 reviews
Rating 6 - Okay. 93 out of 867 reviews
Rating 4 - Poor. 30 out of 867 reviews
Rating 2 - Terrible. 14 out of 867 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023

6/10 Okay

Samuel

Traveled with family
Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023

6/10 Okay

scott

Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Simple, but paid parking

Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Central but nothing special

The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
Stayed 2 nights in Jan 2021

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pets and pandemic

We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Stayed 1 night in Jul 2020

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Jean Pierre

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

They could be so good..only if....

-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Stayed 3 nights in Nov 2019

10/10 Excellent

Tony, Australia

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Stayed 2 nights in Nov 2018

8/10 Good

Luis G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for children and family

Short holiday with family including kids with 9 years and 6 years old.
Stayed 3 nights in May 2018

8/10 Good

Iain

Liked: Cleanliness, staff & service, room comfort

Good value hotel

Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anibal, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time, not so perfect as first

Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dave, Bryn Mawr, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quiet location in the woods, ... and...

only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.

10/10 Excellent

Márcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável com uma piscina maravilhosa e uma vista incrível.
Stayed 1 night in Feb 2025

10/10 Excellent

ALEXANDRE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível!!!
Stayed 1 night in Feb 2025

10/10 Excellent

GUILHERME

Stayed 2 nights in Feb 2025

10/10 Excellent

Milton

Stayed 5 nights in Feb 2025

6/10 Okay

Larissa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bom para crianças

O atendimento do check-in foi extremamente demorado, e o funcionário nada simpático, não nos explicou nada sobre o hotel (onde era o café, espaço kids e etc). Café sem reposição, fomos tomar o café próximo às 9h (sendo que o término é as 10h) e já faltavam alguns itens que não foram repostos. O espaço kids é incrível, as monitoras super simpáticas e atenciosas, para quem vai com crianças é uma ótima opção.
Stayed 1 night in Feb 2025

8/10 Good

HENRIQUE

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Raquel

Stayed 5 nights in Jan 2025

8/10 Good

Luciana

Traveled with family
Liked: Cleanliness, staff & service

Bom mas pode melhorar.

No geral boa, mas o hotel deveria oferecer omelete e panqueca no cade da manha. O pao frances nao é bom, sempre murcho. Parecia dormido.
Stayed 5 nights in Jan 2025

8/10 Good

Raphael

Liked: Staff & service
Disliked: Cleanliness

Razoável.

Hotel é bem ok. Café da manhã não tem muita variedade, praticamente todos dias oferecem a mesma coisa. Um ponto baixo é que o serviço de limpeza de quarto só trocava as toalhas de pedisse.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025