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Master Gramado Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for Master Gramado Hotel

A multi-story hotel with a brick facade, multiple balconies, and a well-lit entrance.
A stone pathway surrounded by lush greenery and trees, leading to a building with a red facade.
A hotel dining area with multiple tables, chairs, and a buffet counter with various food items.
A spacious lobby with multiple seating areas, a reception desk, and a shoe store in the background.
A poolside area with lounge chairs, an umbrella, and a view of the water.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
  • Place, Gramado Central Avenue
    ‪11 min walk‬
  • Place, Mini Mundo
    ‪13 min walk‬
  • Place, Gramado Covered Street
    ‪16 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Twin Room

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room Superior

A hotel room with two beds, a nightstand, an air conditioning unit, and a window with curtains.

Twin Room Superior

  • 215 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a window with curtains.

Superior Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a small table, and a TV. There is a closet and a door leading to another room.

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room (Superior)

A hotel room with two single beds, a nightstand with a phone, and wall-mounted lights.

Family Room (Superior)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

A panoramic view through a window, featuring a mountainous landscape with dense forest coverage and a clear sky.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room (Especial)

A hotel room with three beds, a glass table, and wall-mounted lamps.

Family Room (Especial)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premier Room

A modern living room with a flat-screen TV, a dining area with a table and chairs, and a large window with curtains.

Premier Room

  • Mountain view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room

A hotel room with a large bed, bedside lamps, a nightstand, a chair, and a window with curtains.

Junior Room

  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room

A hotel room with two single beds, a sofa, and a wooden headboard.

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Accessible

A hotel room with a bed, a desk, two chairs, a television, and a small refrigerator.

Superior Room, 2 Twin Beds, Accessible

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two single beds, a wardrobe, a bedside table with a lamp, and a wall-mounted telephone.

Classic Twin Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Gramado

Located in Planalto, Master Gramado Hotel is adjacent to Rotula of Flags and within a 10-minute stroll of Casa do Colono Market. This 234-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Rua Torta - 10 min walk - 0.6 miles
  • Gramado Central Avenue - 11 min walk - 0.6 miles
  • Mini Mundo - 13 min walk - 0.7 miles
  • Black Lake Park - 15 min walk - 0.8 miles
  • Gramado Covered Street - 16 min walk - 0.9 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 87 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬7 min walk
  • ‪Hard Rock Cafe Gramado - ‬11 min walk
  • ‪Il Piacere - ‬6 min walk
  • Felsen Cervejaria
  • ‪Hector Pizzaria - ‬4 min walk

About this property

Master Gramado Hotel

Master Gramado Hotel features 2 outdoor pools, a children's pool, and a gym. Self parking is available for BRL 35 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 50-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, laptop-compatible safes, and phones.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (2,207 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Built in 2012
  • Colonial architecture
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 66 per pet, per day
  • Dogs and cats only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for BRL 110 per night

Property payment types

Important information

Fees

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-10 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

What can I see around Master Gramado Hotel?

This hotel is situated in Planalto, just steps from Rotula of Flags and Joaquina Rita Bier Lake, and within a short walk of Rua Torta. You'll also find Gramado Covered Street and Mini Mundo less than a mile away.

How much does it cost to stay at Master Gramado Hotel?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Master Gramado Hotel on Sep 1, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Master Gramado Hotel?

Yes, parking is offered for BRL 35 per day.

Does Master Gramado Hotel feature a casino?

No, Master Gramado Hotel doesn't have a casino.

Will I find an indoor pool at Master Gramado Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Master Gramado Hotel?

There are many amenities for couples at this hotel, including a restaurant and 2 outdoor pools plus some guestrooms feature a private hot tub.

Does Master Gramado Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Master Gramado Hotel have a restaurant with a breakfast menu?

Yes, Master Gramado Hotel serves free buffet breakfast each morning from its restaurant.

Will Master Gramado Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Master Gramado Hotel for a fee of BRL 66 per pet, per day. The property also provides food and water bowls.

Does Master Gramado Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Master Gramado Hotel?

The closest major airport to Master Gramado Hotel is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 23.2 mi away.

Are there rooms with balconies that I can book at Master Gramado Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and garden views.

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1012 reviews
Rating 8 - Good. 332 out of 1012 reviews
Rating 6 - Okay. 116 out of 1012 reviews
Rating 4 - Poor. 38 out of 1012 reviews
Rating 2 - Terrible. 20 out of 1012 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Poliana

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Juliana

Liked: Staff & service
Quarto limpo. Corredor com um pouco de cheiro de umidade. Espaço Kids excelente. Café da manhã bom.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ítalo M P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã é muito bom, muito diverso, para todos os gostos, inclusive para intolerantes a lactose e a glúten!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Para família
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Junior

Liked: Cleanliness, staff & service
Precisa de umas melhorias no demais até deu muito bem
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã é sensacional e o espaço kids maravilhoso, hotel muito completo.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Ana Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é incrível, funcionários simpáticos, limpeza impecável e café da manhã excelente. O único ponto negativo é que o estacionamento é pago (R$35,00 a diária)
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Alexandra

Liked: Staff & service
Como era uma diária só… Me Colocaram em quarto triplo .. Não aprovei
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadia, área kids impecável
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Gilberto

Disliked: Staff & service, property conditions & facilities
Realmente, não foi uma boa experiência. Eu já havia me hospedado neste hotel, em outra oportunidade, e esteve ok!, contudo, agora, foi péssimo. O quarto cheirava a mofo. O café da manhã era uma selva e os alimentos faltavam por longos períodos. Para finalizar com chave de ouro, pedimos um vinho no bar, não tinha o escolhido, o garçom ofertou outro, dentro do preço que esperávamos pagar, ao final, no check-out, surpresa, não conferimos o preço no cardápio, fomos na conversa do garçom, basicamente o dobro do preço. E, quando se fala em dobro do preço em se tratando de vinho é um valor considerável. Enfim, infelizmente, essa experiência foi péssima.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Cintia

Disliked: Amenities, property conditions & facilities
Infelizmente percebi uma queda na qualidade do hotel em relação à minha última estadia. O atendimento e a conservação dos ambientes deixaram a desejar desta vez. Espero que o padrão volte a melhorar, pois sempre considerei o hotel uma boa opção.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi perfeita. Excelente café da manhã, quarto com cama maravilhosa, vista especial do Vale e academia ampla para as atividades físicas.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Maria f m

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel MUITO VELHO, fede muito a mofo os corredores, cortinas dos quartos fedem muito tb! Ar condicionado nem as paletas para direcionar o vento tem, banheiro muito velho, colchão péssimo, travesseiro pior ainda! N fiquem lá pq é péssimo. Tem um café da manhã bom e atendentes atenciosos mas não tem como Se hospedar lá, principalmente pessoas alérgicas como meu marido e minha filha. Cheiro muito forte mesmo e o mínimo q devia fazer era cancelar nossas diárias pq precisei, por saúde, trocar de hotel! Academia toda velha tb, um corte ali é tétano na certa. Precisa fechar e fazer uma reforma URGENTE
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Luciano

Liked: Staff & service
Disliked: Property conditions & facilities
Quarto está parecendo muito velho , área do chuveiro suja
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Cesar Augusto

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ótima localização e café da manhã, espaço de recreação muito bom, mas o hotel como um todo carece de manutenção
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Marcus Vinícius

Disliked: Property conditions & facilities
Estadia decepcionante. Ficamos 1h30 esperando na fila pelo check-in. Totalmente arcaico o formato e o processo, mesmo com a boa vontade da equipe. Café da manhã não condiz com o valor do hotel. Muitas frituras e bolos prontos. Espaço kids com boa estrutura, mas o som era colocado num volume tão elevado que atordoava as crianças. Hotel muito mal gerido e ultrapassado. Não vale o valor da diária. Insatisfação!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sthefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento tem segurança pois tem portaria, caso precise tem manobrista, logo vale o valor pago. Área infantil gratuita pros hóspedes, fui com criança e amei, tem brinquedos pra todas as idades. A piscina é incrível não cheguei a ir por falta de tempo mas a vista da piscina é lindaaaaa e tem área com mesa próximo a piscina. Vista do quarto era incriveeeeeel e com sacada. Café da manhã foi muito bom. Os corredores não fedem a comida, tem um excelente sistema de exaustão pra cheiro. Quarto limpo e a limpeza é feita logo pela manhã de forma bem eficiente. Localização perfeita dá pra ir andando pro centro de boa. Em resumo hotel excelente 1000/10.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Rafaela

Liked: Cleanliness, property conditions & facilities
Quarto limpo e roupas de cama cheirosas. Atendimento ruim. Ótima localização
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities
Maravilhosa, estrutura bem legal e funcional
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

RODRIGO

Liked: Staff & service, amenities
Fiquei decepcionado. Escolhi o Master Gramado porque há muito tempo estive no hotel, além das fotos e status de boa hospedagem que aparecem nas avaliações dos apps. Mas parece que o hotel foi um pouco (nem tão pouco) abandonado... piso manchado, paredes estufadas por infiltração, com marcas de água escorrendo... moldura da janela caindo, lustres enferrujados, carpete com rasgos e relevos... móveis gastos, com quinas quebradas... mato nascendo na área externa, inclusive no ambiente da piscina... Decepcionante também o café da manhã, fraco para o nível de hotel que se pretende vender... Havia um evento e a parte envidraçada para o vale estava inacessível, uma pena restringir os outros hóspedes. Outra: com diárias de R$ 500,00, ainda têm coragem de cobrar estacionamento dos hóspedes, com a desculpa de que é terceirizado... A equipe, no entanto, bem atenciosa e simpática, mas de longe o que ficou foi a má impressão de um prédio largado e com serviço que não condiz com o status que se apresenta.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Fabricio

Disliked: Cleanliness
Piscina fria Check in demorado mais de 40 minutos esperando,e o chá que havia na recepção colocaram apenas uma térmica ao acabar não providenciaram reposição em 24 HS,e muitas garrafas de cerveja espelhadas sem ninguém para limpar
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vinicius F

Liked: Cleanliness, staff & service, amenities
Quarto maravilhoso, estadia perfeita. Ar-condicionado barulhento, mas me acostumei com o som
Stayed 1 night in Feb 2026

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