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Hotel QuerĂȘncia

3.0 star property

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Photo gallery for Hotel QuerĂȘncia

Pool
Creator video - submitted by Rota dos Viajantes
Reception
Garden
Room | Minibar, desk, blackout drapes, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
R. SĂŁo Pedro, 1390, Gramado, RS, 95670-000
  • Place, Orchids Park
    â€Ș4 min walk‬
  • Place, Gramado Central Avenue
    â€Ș12 min walk‬
  • Place, Gramado Covered Street
    â€Ș16 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    â€Ș68 min drive‬

Room options

View all photos for Room

Room | Minibar, desk, blackout drapes, soundproofing

Room

9.8 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Minibar, desk, blackout drapes, soundproofing

Basic Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Gramado

Located in Vila Suica within a 5-minute walk of Orchids Park, Hotel QuerĂȘncia is within a 15-minute stroll of Expo Gramado. This 34-room, 3-star hotel welcomes guests with conveniences like free breakfast, free self parking, and a 24-hour front desk.

What's nearby

  • Orchids Park - 4 min walk - 0.3 miles
  • Expo Gramado - 5 min walk - 0.3 miles
  • Gramado Central Avenue - 12 min walk - 0.7 miles
  • Gramado Covered Street - 16 min walk - 0.9 miles
  • Santa Claus Village - 19 min walk - 1.1 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • â€ȘMcDonald's - ‬12 min walk
  • â€ȘWood Restaurante & Lounge Bar - ‬12 min walk
  • â€ȘSerenissima Panetteria - ‬10 min walk
  • â€ȘKopenhagen - ‬11 min walk
  • â€ȘEspetinho SĂŁo Roque - ‬9 min walk

About this property

Hotel QuerĂȘncia

At Hotel QuerĂȘncia, guests have access to microwave in a common area, a garden, and a TV in a common area. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 60 per pet, per night
  • 1 total (13 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: BRL 60 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Pousada QuerĂȘncia Gramado
QuerĂȘncia Gramado
Hotel QuerĂȘncia Hotel
Hotel QuerĂȘncia Gramado
Hotel Pousada QuerĂȘncia
Hotel QuerĂȘncia Hotel Gramado

Frequently asked questions

Are free cancellation options available at Hotel QuerĂȘncia?

Hotel QuerĂȘncia provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see near Hotel QuerĂȘncia?

This hotel is situated in Vila Suica within a 10-minute walk of Orchids Park and Korvatunturi Theater. You'll also find Gramado Covered Street and Gramado Central Avenue less than a mile away.

Is there parking available at Hotel QuerĂȘncia?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel QuerĂȘncia include a casino?

No, Hotel QuerĂȘncia doesn't have a casino.

Will I find an indoor pool at Hotel QuerĂȘncia?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel QuerĂȘncia?

Couples staying at this hotel will appreciate amenities like a minibar as well as free breakfast and a garden.

Does Hotel QuerĂȘncia have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel QuerĂȘncia have a restaurant with a breakfast menu?

Yes, Hotel QuerĂȘncia serves free buffet breakfast each morning from its snack bar.

Will Hotel QuerĂȘncia allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel QuerĂȘncia for a fee of BRL 60 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel QuerĂȘncia?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel QuerĂȘncia?

The closest major airport to Hotel QuerĂȘncia is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 22.2 mi away.

Are there rooms with balconies that I can book at Hotel QuerĂȘncia?

No, there aren't any guestrooms with balconies at Hotel QuerĂȘncia.

Hotel QuerĂȘncia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 86 out of 112 reviews
Rating 8 - Good. 23 out of 112 reviews
Rating 6 - Okay. 2 out of 112 reviews
Rating 4 - Poor. 0 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logo na chegada, durante o råpido check in nos sentimos em casa. Tudo bem organizado, atendimento excelente de todos os funcionårios. Higiene impecåvel, café da manhã maravilhoso, embalado pelo carinho, prazer e alegria da Dona Cecília em servir a todos. Ela é um encanto e nos sentimos verdadeiramente em casa.
Stayed 10 nights in Jul 2025

8/10 Good

demerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Euclides heron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel familiar, café da manhã maravilhoso, quarto bem limpo e arejado fui em um dia muito frio senti falta de calefação no banheiro. Pois no quarto tem ar condicionado!! Outro ponto positivo estacionamento gratuito para os hóspedes.
Stayed 1 night in May 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso!
Stayed 7 nights in May 2025

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Stayed 1 night in May 2025

10/10 Excellent

Ayrlonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo beneficio, proximo a rua coberta.

O local superrendeu, tudo muito organizado, silencioso, cafĂ© delicioso, um grande diferencial ter bicicletas que vocĂȘ pode usar para passear pela cidade.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bebida tirada do frigobar

ExperiĂȘncia ruim!! Esqueci uma garrafa no frigobar e recebi a resposta de que ‘nada foi encontrado’ absurdo de atendimento!! Pegaram a minha garrafa e disseram que nĂŁo tinha nada
Stayed 3 nights in May 2025

10/10 Excellent

Saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

vivian r

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiĂȘncia incrĂ­vel, excelente serviço e um atendimento primoroso. Destaque para a simpatia e atenção dos colaboradores, em especial a senhora que administra o cafĂ©, D. CecĂ­lia, um amor de pessoa.
Stayed 5 nights in Nov 2024

10/10 Excellent

Wanderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, atendimento dos funcionĂĄrios muito bom

Stayed 3 nights in Jan 2025

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, os colaboradores são muito atenciosos, durante toda estada. O café da manhã maravilhoso e mais uma vez os colaboradores foram muito atenciosos.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Nicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaremos

Hotel ótimo , funcionårios muito atenciosos, café da amanhã excelente. A cama é que achei um pouco firme para o meu gosto:) . No demais , recomendo!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Atendimento de primeira, quarto muito bem equipado e confortåvel. O café da manhã é excelente! Com certeza voltaria a ficar neste hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Excelente! Hotel bem localizado, com estacionamento, cafe excelente, completo, com muitos itens caseiros, preparados com todo carinho, proprietaria muito simpatica, preocupada em oferecer a melhor estadia aos hospedes. Todos os colaboradores muito solĂ­citos e atenciosos. Parabens!
Stayed 1 night in May 2024

8/10 Good

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartos espaçoso e limpo. Equipe muito cordial e atenciosa. Café da manhã gostoso e variado. Gostamos muito, voltaremos com certeza.
Stayed 4 nights in Dec 2023

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Lara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o atendimento Ă© excelente parabens
Stayed 1 night in Nov 2023

10/10 Excellent

VinĂ­cius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 5 nights in Oct 2023

10/10 Excellent

VinĂ­cius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

GUILHERME

Liked: Staff & service
tivemos um problema de saĂșde algumas horas apĂłs o check in, com recomendação de retorno para acompanhamento mĂ©dico. o atendimento foi muito bom e ĂĄgil para nosso check out, a equipe do hotel se manteve em contato e sem qualquer solicitação nossa e/ou obrigação, pois nossa reserva no cobria no show, nos foi oferecido a oportunidade de uma nova estadia. obrigado equipe Hotel Querencia
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023