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Exclusive Gramado Hotel & Spa by Gramado Parks

Property class: 3.5
VIP Access

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Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

An indoor swimming pool with a waterfall feature, lounge chairs, and a stone wall.
A modern indoor lounge area with reclining chairs and a stone wall backdrop.
A buffet setup with various food items and plates.
A person in a white robe standing by a window with curtains, a bed with white bedding and patterned pillows, and wooden paneling on the wall.
A modern spa area with two hot tubs, wooden flooring, and a glass wall providing a view of the outdoors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Av. das Hortênsias 4079, Gramado, RS, 95670-000
  • Place, Hollywood Dream Cars Museum
    ‪1 min walk‬
  • Place, Super Carros
    ‪9 min walk‬
  • Place, Santa Claus Village
    ‪14 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪90 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Apartment

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment

9.4 out of 10
Exceptional
(60 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartamento classico twin

A hotel room with two beds, wooden paneling on the walls, a large window with curtains, and a visible balcony.

Apartamento classico twin

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, Accessible

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Gramado

Located in Dutra, Exclusive Gramado Hotel & Spa by Gramado Parks is next to Hollywood Dream Cars Museum and Prawer Chocolate Museum. This 187-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Hollywood Dream Cars Museum - 1 min walk - 0.1 miles
  • Super Carros - 9 min walk - 0.5 miles
  • Santa Claus Village - 14 min walk - 0.8 miles
  • Gramado Central Avenue - 5 min drive - 1.7 miles
  • Gramado Covered Street - 6 min drive - 2.0 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 96 min drive

Restaurants

  • ‪Rasen Braza - ‬11 min walk
  • ‪Carne & Osso Steakhouse - ‬17 min walk
  • ‪Restaurante Aquecee - ‬3 min walk
  • ‪Pizzaria Heróis Da Pizza - ‬6 min walk
  • ‪Chocolate Caseiro Planalto - ‬3 min drive

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

Exclusive Gramado Hotel & Spa by Gramado Parks features a full-service spa, an indoor pool, and a children's pool. Valet parking is offered for BRL 50.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a business center.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Minibars, safes, and phones are also standard. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (BRL 50 per day)
  • Secured, covered valet parking on site (BRL 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Pool Bar
  • Signature

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: BRL 50.00 per day
  • Covered valet parking fee: BRL 50.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Frequently asked questions

Is free cancellation available at Exclusive Gramado Hotel & Spa by Gramado Parks?

Exclusive Gramado Hotel & Spa by Gramado Parks provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Exclusive Gramado Hotel & Spa by Gramado Parks?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Exclusive Gramado Hotel & Spa by Gramado Parks on Nov 3, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Exclusive Gramado Hotel & Spa by Gramado Parks?

This hotel is situated in Dutra, just steps from Prawer Chocolate Museum and Hollywood Dream Cars Museum, and within a short walk of Orchids Park. You'll also find Santa Claus Village and Super Carros less than a mile away.

Is there a spa available at Exclusive Gramado Hotel & Spa by Gramado Parks?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Exclusive Gramado Hotel & Spa by Gramado Parks include a casino on the premises?

No, Exclusive Gramado Hotel & Spa by Gramado Parks doesn't have a casino.

Is there an indoor pool at Exclusive Gramado Hotel & Spa by Gramado Parks?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Does Exclusive Gramado Hotel & Spa by Gramado Parks have a restaurant that serves breakfast?

Yes, Exclusive Gramado Hotel & Spa by Gramado Parks serves free continental breakfast at Signature each morning.

Does Exclusive Gramado Hotel & Spa by Gramado Parks allow pets to stay for free?

No, pets and service animals aren't allowed at Exclusive Gramado Hotel & Spa by Gramado Parks.

Where is the closest airport to Exclusive Gramado Hotel & Spa by Gramado Parks?

The closest major airport to Exclusive Gramado Hotel & Spa by Gramado Parks is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 23 mi away.

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 637 out of 815 reviews
Rating 8 - Good. 113 out of 815 reviews
Rating 6 - Okay. 45 out of 815 reviews
Rating 4 - Poor. 11 out of 815 reviews
Rating 2 - Terrible. 9 out of 815 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente!!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was noise from upstairs but im not that sensitive of a person ... Everything was good. 5/5 experience. Oh! Valet is like 45R per day for your information.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo novo e limpo. Muito bom
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava tudo perfeito, um hotel excelente
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel!!! Tudo muito bom e organizado, limpo, cheiroso e novinho!!!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Tinha fio de cabelos na cama
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadia…. Recomendo demais e levem roupa de banho pois a parte da piscina é incrível
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bem arrumado e limpo. Funcionários prestativos sempre.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com boa estrutura, cama confortável, enxoval excelente, mas na minha opinião pecaram no restaurante. O café da manhã foi excelente todos os dias da minha estadia, mas um dia que eu quis uma simples porção de fritas a noite me decepcionei muito. Me foi entregue uma porção muito mau feita, muito oleosa, murcha e fria. A camareira impecavel na arrumação e limpeza do quarto. O atendimento na piscina foi muito bom.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã já foi melhor em outras hospedagens anteriores com o meu pai.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecável nossa estadia.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de funcionários extraordinários, quarto limpo, café da manhã foi excelente, hotel novo
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso e agradável, só uma observação, chuveiro demorava aquecer, e tinha dia que apenas ficava morno, fluxo baixo de água e água do mesmo emposava, demorava escoar criando uma piscina no box. Fora isso muito bom.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização, limpeza e conforto do quarto, e das instalações do hotel, atendimento da equipe, qualidade do café da manhã. Enfim, estava tudo incrível. Não tenho do que reclamar. Quarto muito aconchegante , daqueles que a gente realmente sente que está em um hotel bom, trazendo a boa experiência de viajante. O único ponto que acho que ressaltaria é que a camareira esqueceu duas vezes seguidas de tirar os pratos do serviço de quarto, acredito que tenha sido uma falta de atenção. Alerto apenas para reforçarem com o staff esse ponto que é importante, pois é uma questão de higiene.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários extremamente prestativos, excelente hospedagem tivemos, tudo impecável
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, boa localização, lugar aconchegante, funcionários prestativos, excelente café da manhã
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Confesso que pelas fotos esperava mais do hotel. O quarto é bom, a cama era boa, mas não era aquela cama maravilhosa de hotel que se espera de um hotel desse porte. O café da manhã tem muitas opções mas todo santo dia é exatamente a mesma coisa, no terceiro dia já está bem enjoativo. Agora algo que me chocou foi que o hotel não tem estacionamento incluído e eles cobram 45 reais por dia para parar seu carro num estacionamento! Deveriam avisar isso antes! Pontos muito positivos foram a limpeza, pois o hotel é extremamente limpo e cheiroso, a equipe da limpeza está de parabéns! Os lençóis e os corredores, tudo muito cheiroso! E o outro ponto positivo é a equipe do hotel em geral! Todos muito simpáticos e cordiais!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom. Excelente custo benefício.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia impecável. Quarto com tamanho excelente, café da manhã bem satisfatório e áreas de convivência/lazer muito boas. Sem dúvidas, voltarei ao exclusive numa próxima ida a Gramado.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Bom hotel, com algumas ressalvas que podem ser melhoradas. Presenciamos, falta de preparo de alguns funcionários, para lidar com os hóspedes. Poderiam ser mais prestativos e cordiais, especialmente na equipe que organizava o buffet do café da manhã. Ainda relativo ao café da manhã, o hotel deixou a desejar. Poderiam ser ofertados pães integrais. Os disponíveis eram ofertado a apenas em sanduíches prontos. Alguns dos bolos estavam secos e os pães franceses murchos. O café passado estava frio. A sala do café é ampla e agradável. Em uma das oportunidades tivemos que aguardar por nosso carro, no saguao, por mais de 20 minutos. Apenas 1 funcionário trabalhando, no horário de pico e com hotel cheio. Tivemos que trocar de quarto porque o ar condicionado do nosso quarto estava quebrado. Pedimos na recepçãopara que fosse olhado quando saímos do hotel durante o dia, mas a equipe não deu retorno para nós.Chegamos tarde, crianças dormindo, tivemos que arrumar todas as malas e ir para o outro quarto.Muito desagradável. Minha esposa usou o banheiro do hotel, na recepção. O trinco estava solto. Alertou na recepção sobre o risco de uma criança ficar presa pelo lado dentro. Não retornaríamos ao mesmo hotel.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sistema de ar condicionado esquisito, apto muito frio e sem permitir elevar a temp. Após horas o apto teve que ser trocado: ai a temp aumentou (mas quem comanda é uma central do hotel, o comando individual é “fake”. Desagradável e recepção demora a resolver… único ponto ruim do hotel - principalmente tratando-se do frio na ocasião…
Stayed 4 nights in Jun 2026