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Family Hotel & Spa Desirée

3.0 star property
Mountain ski retreat with full-service spa and 2 hot tubs

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Photo gallery for Family Hotel & Spa Desirée

Double Room, Mountain View | 1 bedroom, minibar, in-room safe, desk
Exterior
Sauna, hot tub, steam room, hot stone massages, sports massages
Sauna, hot tub, steam room, hot stone massages, sports massages
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Housekeeping
  • Room service
  • Breakfast included

Explore the area

View in a map
Dorrfplatz 462, Graechen, VS, 3925
  • Place, Hannigalp Ski Area
    ‪1 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Place, Grachen - Hannigalp Cable Car
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪55 min drive‬

Room options

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, Mountain View

Family Suite, Mountain View | 1 bedroom, minibar, in-room safe, desk

Family Suite, Mountain View

  • 376 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Mountain View

Family Room, Mountain View | 1 bedroom, minibar, in-room safe, desk

Family Room, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Double Room (Superior - 2 adults and 2 children)

Double Room (Superior - 2 adults and 2 children) | 1 bedroom, minibar, in-room safe, desk

Double Room (Superior - 2 adults and 2 children)

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Mountain View

Family Suite, Mountain View | 1 bedroom, minibar, in-room safe, desk

Family Suite, Mountain View

  • 1184 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms, Mountain View

1 bedroom, minibar, in-room safe, desk

Family Apartment, 2 Bedrooms, Mountain View

  • 1184 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

About the neighborhood

Graechen

Family Hotel & Spa Desirée places you 11.7 mi (18.9 km) from Golf Club Matterhorn. This 23-room, 3-star hotel has free breakfast along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Hannigalp Ski Area - 1 min walk - 0.1 miles
  • Tour Monte Rosa - 2 min walk - 0.1 miles
  • Grachen - Hannigalp Cable Car - 3 min walk - 0.2 miles
  • Zermatt-Matterhorn Ski Paradise - 27 min drive - 15.3 miles
  • Leukerbad-Therme - 46 min drive - 30.1 miles

Getting around

  • Grächen LGH Station - 3 min walk
  • Geneva International Airport (GVA) - 147 min drive

Restaurants

  • ‪Restaurant zum See - ‬8 min walk
  • ‪Gasthaus Morgenrot - ‬30 min drive
  • ‪Walliser Kanne - ‬2 min walk
  • ‪Hotel Hannigalp - ‬8 min walk
  • ‪Bistro-Restaurant Staldbach - ‬24 min drive

About this property

Family Hotel & Spa Desirée

Mountain ski retreat with full-service spa and 2 hot tubs
Renovated in 2017, Family Hotel & Spa Desirée offers a full-service spa, 2 hot tubs, and a sauna. A multilingual staff is on hand to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this ski hotel include a rooftop terrace, free WiFi in public areas, and a free kid's club.
Guests can expect to find free WiFi and satellite TV. Other standard amenities include minibars, hair dryers, and safes.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alpine SPA Lodge has 1 treatment room. Services include hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Alpha
  • Free WiFi
  • Parking available
  • Housekeeping
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9.6 out of 10, Exceptional, 16 reviews
$213 nightly
The price is $230
Dec 15 - Dec 16
Total with taxes and fees
Alpha

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Free children's club
  • Full-service spa
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Hot stone massages
  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • Renovated entire property - November 2017
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.80 per person, per night for adults; CHF 1.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Resort fee: CHF 5.00 per person, per night
The resort fee includes:
  • Additional inclusions

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
  • Check-in: 2 PM
  • Check-out: 10 AM

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Matterhorn Valley Desirée
Matterhorn Valley Desirée Graechen
Family & Spa Desiree Graechen
Matterhorn Valley Hotel Desirée Graechen
Family Hotel & Spa Desirée Hotel
Family Hotel & Spa Desirée Graechen
Family Hotel & Spa Desirée Hotel Graechen

Frequently asked questions

Is a free cancellation option available at Family Hotel & Spa Desirée?

Family Hotel & Spa Desirée offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Family Hotel & Spa Desirée?

This hotel is located in Graechen, just steps from Hannigalp Ski Area and Grachen - Hannigalp Cable Car, and within a short walk of Tour Monte Rosa. You'll also find Stafel-Seetalhorn Ski Lift and Plattja Ski Lift within a short drive.

Will I be able to park at Family Hotel & Spa Desirée?

No, this hotel doesn't offer parking.

Is there a spa available at Family Hotel & Spa Desirée?

Alpine SPA Lodge is the hotel's spa and services include hot stone massages, sports massages, and reflexology.

Does Family Hotel & Spa Desirée have a casino on the premises?

No, Family Hotel & Spa Desirée doesn't have a casino.

Is there an indoor pool at Family Hotel & Spa Desirée?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Family Hotel & Spa Desirée good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Family Hotel & Spa Desirée?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Family Hotel & Spa Desirée have a restaurant that serves breakfast?

Yes, Family Hotel & Spa Desirée serves free buffet breakfast each morning from its restaurant.

Does Family Hotel & Spa Desirée allow pets to stay for free?

No, pets and service animals aren't allowed at Family Hotel & Spa Desirée.

Does Family Hotel & Spa Desirée have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Family Hotel & Spa Desirée?

The closest major airport to Family Hotel & Spa Desirée is Sion (SIR), which is about 24.1 mi away.

Are there rooms with balconies at Family Hotel & Spa Desirée?

No, there aren't any guestrooms with balconies at Family Hotel & Spa Desirée.

Family Hotel & Spa Desirée Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 18 reviews
Rating 8 - Good. 8 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Adele

Liked: Cleanliness, staff & service, room comfort

Nice family hotel win Grachen with mountain views!

Great size rooms since it seems they have family rooms only (so you can stay 3-4 people to a room since each room has a couch that pulls out into an extra bed), a really nice spa, good service, amazing views of the mountains from all the rooms which is nice to go to bed/wake up to. The breakfast was ok, and the spa closed earlier than it said on their website (sometimes it closes at 9.30pm), but overall a very nice experience. Also the rooms have carpet floors which I'm not a fan of personally, and no sink in the toilet (since it's a family room the sink is outside, inside the bathroom is a toilet and a shower), but these were minor things for me.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hostility

Fantstic memorable stay

10/10 Excellent

Gerald and sonia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding quality and service

We loved this hotel! Our rooms were beautiful and comfortable and had amazing views. They were extremely clean and well maintained and had special touches like tea/coffee . The owner and staff were very welcoming, friendly, knowledgeable of the area, and so helpful. They cared for our every need so well, like we were family. There breakfast buffet was amazing and the dinners in their restaurant top notch. I cannot find enough words to express how much we loved this hotel and enjoyed our stay there. It was also close walking distance to the bus, hikes, stores, restaurants and activities for children such as a playground and miniature golf.

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Tschingi, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zwar nur 1 Nacht da, aber vollstens zufrieden. Sauber, tolles urchiges Ambiente, sehr delikates Essen, Frühstücks Buffet super und zu guter letzt einen sehr sehr netten überaus freundliches Personal. Ein Familien Betrieb die sich um die Gäste kümmern. Das Hotel ist zu 100% zu empfehlen. Gerne wieder😉
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hat uns gut gedient als Basis für Herbstausflüge und -wanderungen. Grächen im Herbst bietet wunderbare Lärchenpracht.
Stayed 2 nights in Oct 2017

10/10 Excellent

Etienne, L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzer Wochenendaufenthalt

Sehr freundliches Personal, saubere Zimmer, sehr gutes Essen. Werde wieder dort Urlaub verbringen.
Stayed 2 nights in Jun 2017

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Wir sind zum vierten mal in Grächen. Schöner können Ferien nicht sein. Tolles Wandergebiet. Super Gastfreundschaft. Hotel Desirée ist auf jeden Fall zu empfehlen. Gutes Preis - Leistungsverhältnis. Sehr nettes Personal, alles sauber und super Lage.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Gastfreundschaft pur

Ein familiengeführtes Hotel das unbedingt zu empfehlen ist. Die Gastfreundschaft ist unschlagbar. Die Zimmer sind sehr gross (Doppelzimmer). Die Wellness-Anlage ist klein aber schön, persönlich und sauber (Dampfbad, Sauna, Solarium). Das hoteleigene Restaurant ist ausgezeichnet. Die Lage ist perfekt (mitten im Dorf nur ein paar Minuten von der Gondelbahn entfernt). Wir werden auf jeden Fall wieder in dieses Hotel gehen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Hotelier war sehr freundlich, aufmerksam und zuvorkommend.. Die Lage ist ideal.. würden jede Zeit wieder gehen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel, great staff

Wonderful hotel. Nice quite spacious rooms and close to ski lift. Very quiet. Hotel owner takes care of check-in. Very helpful and friendly. Will visit again! :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

zu Empfehlen

Sehr schön, sehr freundlich, gut + schön gelegen, etwas klein sind die sanitäre Einrichtungen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

I.J., Pratteln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gemütliches Familienhotel

Sehr angenehmer Aufenthalt. Nettes und freundliches Personal. Gute Nähe zu den Bergbahnen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort