Gracen Vacation Packages

Decent breakfast and generally helpful staff. Lots to do around.

If you want three star Benidorm on a five star package this is the Melia for you. A hotel loses its luxury title when it’s full of families and kids. It instantly diminishes the whole experience if you’re travelling as adults only. It might have good cuisine s d restaurants but when kids are running around and screaming that is NOT a luxury experience. Cheap music pumped through speakers pool side every day. Loud music played around the pool for water aerobics. And for some reason the Benny Hill theme tune being blasted from somewhere on the complex that was even louder than the music around the pool. Beautiful beach bar but we walked out after 20 minutes of waiting for the table to be cleared and to be served. The beach is beautiful but it’s polluted with permanent sun shades. Which means you cannot actually see the sea from the beach bar or take advantage of the absolutely stunning sun set there!!!!! There is no where to have a quiet drink without kids running around uou!!! If you want an adult only holiday there then they extort more money out of you to join the ‘Level’. Sorry this is just extortion. And if you don’t want an All Inclusive package such as the Level then tough. You simply cannot just pay to use the roof top pools like the Intercontinental Hotrl in Malta for example. This hotel is Melia by name only. Sorry but I cannot recommend this hotel if you’re looking for Adult only experience without the extra costs.

Staff were curteous and friendly. The food was also really good. Very clean and serene. Lovely spa

We made the horrible mistake of forgetting our passport at the hotel and thankfully the staff quickly recovered it from the room and headed off to a trusted taxi company ( nova taxi) which then delivered to the airport in time for departure. Thank you Sol Tropikal staff