I came here with my family of 12, the location was ok for Poconos, the community seemed clean and all went well outside other than the security guard not being at times, but Google maps will get you to the main entrance. The host was very responsive and provided everything timely prior to our arrival. It was upon our arrival into the home however where some of our issues begin. As soon as we came in, we smelled a very pungent stench of animal urine and feces. The house seems smaller than it looks in the pictures, but overall the kitchen, living room and bedrooms were well equipped with bedding and AC's. The first level is very outdated, but upstairs everything seems much more recently renovated. The biggest issue we had was when we were all trying to get to bed and noticed that the bunk beds were very uncomfortable as the lower bunks are almost on the floor for some reason and they are bolted in. The other beds have pretty hard matrasses and pillows so we all woke up with aches and pains. There was a limited amount of towels provided, so bring your own or be prepared to do laundry, which does work. The worst part however is that two of our guests had nowhere to sleep because both of the sofa's smell like urine so they are impossible to sleep on and IF you dare opening the sofa beds, I highly suggest gloves and masks!!! My 15 year old son had nowhere to sleep so he was trying to open both sofa beds only to find extreme dust everywhere, pills laying around, dead bugs all over, no extra bedding anywhere, someone's old Air pods were there, among many other creatures. When I mentioned this to the owner, he offered me a $150 refund and claims that their home has been cleaned by the same service for over 15 years now and they have never had complaints - I am assuming this is because no one ever tried to open up the couches in all of that time. One of our guests didnt even bother driving in until our last morning there to avoid having to sleep on the floor. The owner said that their beds are meant to have 2 people in each bed so the sofa beds are just extra and not counted as beds??? but I wouldn't sleep with my 15 year old son or my brother, so that didn't work for us! Lastly, the internet suddenly shut down in the early afternoon of our last night there, when I informed the Owner, he informed me that they had a power outage. We cut our trip short at that point to avoid any further nuisances. They really should hire a new cleaning crew!!