Excelsior Palace Portofino Coast

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Excelsior Palace Portofino Coast

Outdoor pool, pool umbrellas, sun loungers
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Private beach, black sand, sun loungers, beach umbrellas
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Via San Michele Di Pagana 8, Rapallo, GE, 16035
  • Place, Marina di Rapallo
    ‪3 min walk‬
  • Place, San Michele di Pagana Beach
    ‪6 min walk‬
  • Place, Rapallo Castle
    ‪14 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪32 min drive‬

Room options

Classic Double Room

9.4 out of 10
Exceptional
(25 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Exclusive Double Room, Sea View

9.6 out of 10
Exceptional
(27 reviews)
  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Classic Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Queen

10.0 out of 10
Exceptional
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Queen

9.6 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Rapallo

Excelsior Palace Portofino Coast places you next to Marina di Rapallo and within a 10-minute walk of San Michele di Pagana Beach. This 119-room, 5-star hotel has 2 restaurants along with conveniences like a private beach and an outdoor pool.

What's nearby

  • Marina di Rapallo - 3 min walk - 0.2 miles
  • San Michele di Pagana Beach - 6 min walk - 0.4 miles
  • Spiaggia pubblica Travello - 10 min walk - 0.5 miles
  • Rapallo Castle - 14 min walk - 0.8 miles
  • Paraggi Beach - 6 min drive - 3.5 miles

Getting around

  • Rapallo Station - 15 min walk
  • Cristoforo Colombo Airport (GOA) - 33 min drive

Restaurants

  • ‪Ristorante Pizzeria Nettuno - ‬11 min walk
  • ‪Bella Napoli - ‬9 min walk
  • ‪Gran Caffè Rapallo - ‬12 min walk
  • ‪La Carapina - ‬11 min walk
  • ‪Hostaria Vecchia Rapallo - ‬11 min walk

About this property

Excelsior Palace Portofino Coast

Luxury hotel on the beach, with outdoor pool
Guests of Excelsior Palace Portofino Coast enjoy a private beach, an outdoor pool, and a gym. Valet parking is available for EUR 20 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • EdenRoc Lounge&Restaurant
  • Ristorante Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Pro golf lessons
  • Scooter/moped rentals
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference center (6,458 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Built in 1901
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs and cats only
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 120.0 per night
  • Cribs/infant beds are available for EUR 120.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 120.0 per night
  • Rollaway bed fee: EUR 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.
Property Registration Number IT010046A17PKKRS3I

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Air conditioning may be restricted to certain hours from October 01 to April 30 in accordance with national or local laws.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Is free cancellation available at Excelsior Palace Portofino Coast?

Excelsior Palace Portofino Coast offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Excelsior Palace Portofino Coast?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Excelsior Palace Portofino Coast on Oct 31, 2025 start from $243.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Excelsior Palace Portofino Coast?

This hotel in Rapallo is within a 10-minute walk of Marina di Rapallo and San Michele di Pagana Beach. You'll also find Paraggi Beach and Portofino Marina within a short drive.

Is there parking available at Excelsior Palace Portofino Coast?

Yes, covered valet parking is offered for EUR 20 per night with in/out privileges. Though parking is available on request, electric car charging is also available.

Is there a spa available at Excelsior Palace Portofino Coast?

Spa services at the hotel include sports massages, hot stone massages, aromatherapy, and reflexology.

Does Excelsior Palace Portofino Coast feature a casino on the premises?

No, Excelsior Palace Portofino Coast doesn't have a casino.

Will I find an indoor pool at Excelsior Palace Portofino Coast?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Excelsior Palace Portofino Coast?

This boutique hotel offers plenty of amenities for couples including a private beach, an outdoor pool, and a poolside bar.

Are there hot tubs at Excelsior Palace Portofino Coast?

No, there isn't a spa tub at this hotel.

Does Excelsior Palace Portofino Coast have a restaurant with a breakfast menu?

Yes, Excelsior Palace Portofino Coast has 2 restaurants, and serves free buffet breakfast each morning.

Will Excelsior Palace Portofino Coast allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Excelsior Palace Portofino Coast for a fee of EUR 15 per pet, per day.

Does Excelsior Palace Portofino Coast have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Excelsior Palace Portofino Coast?

The closest major airport to Excelsior Palace Portofino Coast is Cristoforo Colombo Airport (GOA), which is 24.9 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Excelsior Palace Portofino Coast?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or city views.

Does Excelsior Palace Portofino Coast offer wedding services?

Take advantage of the wedding venue at Excelsior Palace Portofino Coast if you plan to say "I do" during your trip.

Reviews

Excelsior Palace Portofino Coast Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 767 out of 1017 reviews
Rating 8 - Good. 181 out of 1017 reviews
Rating 6 - Okay. 37 out of 1017 reviews
Rating 4 - Poor. 19 out of 1017 reviews
Rating 2 - Terrible. 13 out of 1017 reviews

Reviews

8/10 Good

Robert, Reston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
pools and hot tub are cold. insulted being forced to wear hair net and others were not
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the traditional Italian Riviera style. Staff could not have been more helpful. Food and service were excellent. Only criticism was the lack of a shuttle service to the centre of town which, given the position of the hotel on top of a hill, the high cost of local taxis and the high temperatures, made it difficult for older customers or those with mobility difficulties.
Stayed 10 nights in Jul 2025

8/10 Good

Robert J, new york

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
seen better days. beach club was good. property itself needs an update.
Stayed 2 nights in Jun 2025

10/10 Excellent

Walter

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

8/10 Good

Eran, Mevasseret Zion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location beautiful hotel
Stayed 7 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Very Disappointed!

Hotel was in a great location, but upon entering our junior suite room for a "5" star hotel we were extremely disappointed! The room had a horrible perfume smell, was very dated, and felt more like a 2 star hotel. Maybe it was a 5 star hotel 50 years ago, but i wouldnt consider it one now. After reaching out to management about the smell, they looked at us like we were crazy and said there is nothing sprayed in the room. The hotel sent up housekeeping to check the room, and they confirmend that they indeed do spray a perfume in the room daily!!! For the amount we spent on this 5 star hotel room we much rather have stayed somewhere else for cheaper. Save your money and stay somewhere else! Id rate this hotel a 3 star Max!
Stayed 3 nights in Jun 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great service
Stayed 3 nights in Jun 2025

10/10 Excellent

megan

Liked: Cleanliness, property conditions & facilities
Great spa and pool
Stayed 2 nights in Jun 2025

10/10 Excellent

yelena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful classic stay. Nothing modern. The beach was fantastic. Very nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities
One of the best hotels we have had the pleasure of staying in for some time! Classic charm great service and amazing location with all the facilities you could possibly need
Stayed 4 nights in Jun 2025

10/10 Excellent

Melanie

Stayed 2 nights in Jun 2025

10/10 Excellent

Everett J Giliam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
amazing location and i would definitely recommend. Great history on the property. Ask about the Cadillac in front...great story. Front desk people are amazing as well ' all
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming step back in time has beautiful views property wide! An easy walk into city center you can find shops, restaurants and photo ops down lovely cobbled streets. Don’t miss the cable car up to Montanerra- beautiful!
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jordan

Stayed 5 nights in May 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the excelsior palace. Beautiful hotel. Staff were so friendly and helpful and always on hand. We arrived and were showed to our rooms with a gift waiting for us on arrival. Breakfast was great aswell. I wouldn’t say the rooms were soundproof. We could hear our neighbour on the phone and the people above but thankfully I already were ear plugs at night. The only thing I would suggest changing would be the paper cups in the room with the kettle. For a 5 star hotel I would really expect ceramic mugs. we would definitely reccomend staying here and would stay again.
Stayed 5 nights in May 2025

10/10 Excellent

Rana

Stayed 2 nights in May 2025

10/10 Excellent

Larissa, Redwood City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and a central location. Staff was friendly and helpful. Views from hotel are amazing.
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful special place
Stayed 1 night in May 2025

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and amenities. Staff helpful. The restaurant was a disappointment. Not as good as the high prices warranted.
Stayed 1 night in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with excellent service and spectacular views overlooking the Portofino Coast. Highly recommend
Stayed 4 nights in Apr 2025

10/10 Excellent

randall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

May

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning hotel on the coast. Excellent service and amenities
Stayed 5 nights in Apr 2025

4/10 Poor

Sheila

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025