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Mercure Ballarat Hotel and Convention Centre

Property class: 4

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Photo gallery for Mercure Ballarat Hotel and Convention Centre

Front of property
Breakfast and dinner served, Mediterranean cuisine
Front of property
Exterior
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
613 Main Road, Golden Point (Ballarat), VIC, 3350
  • Place, Sovereign Hill
    ‪1 min walk‬
  • Place, Lake Esmond Botanical Garden
    ‪9 min walk‬
  • Place, Ballarat Town Hall
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge) | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Lodge)

8.0 out of 10
Very good
(34 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard) | Minibar, in-room safe, desk, iron/ironing board

Room, Multiple Beds (Courtyard)

8.0 out of 10
Very good
(14 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Cottage, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Ballarat

Located in Golden Point (Ballarat) within a short walk of Sovereign Hill, Mercure Ballarat Hotel and Convention Centre is within a mile (2 km) of Lake Esmond Botanical Garden. This 4-star hotel has 97 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking. Located centrally in Ballarat, it's connected to the convention center and also close to Lake Esmond and Eureka Centre.

What's nearby

  • Sovereign Hill - 1 min walk - 0.1 miles
  • Lake Esmond Botanical Garden - 9 min walk - 0.5 miles
  • Ballarat Town Hall - 3 min drive - 1.9 miles
  • Her Majesty's Theatre - 3 min drive - 1.7 miles
  • Ballarat Wildlife Park - 7 min drive - 1.9 miles

Getting around

  • Ballarat Station - 7 min drive
  • Melbourne Airport (MEL) - 74 min drive

Restaurants

  • ‪Sovereign Cafe - ‬17 min walk
  • ‪Carboni's Pizza Kitchen - ‬2 min drive
  • ‪Cubby Haus Brewing - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Hope Bakery - ‬17 min walk

About this property

Mercure Ballarat Hotel and Convention Centre

Guests staying at Mercure Ballarat Hotel and Convention Centre enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this spa hotel include a conference center, a banquet hall, and a garden.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Minibars, coffee makers, and hair dryers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sanctuary Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 to 30 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azzuri
  • Gallery Cafe & Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 30 to 30 for adults, and AUD 13 to 13 for children
  • Credit card charges are subject to a surcharge of 1.1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Frequently asked questions

Is free cancellation available at Mercure Ballarat Hotel and Convention Centre?

Mercure Ballarat Hotel and Convention Centre offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Ballarat Hotel and Convention Centre?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at Mercure Ballarat Hotel and Convention Centre on May 11, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure Ballarat Hotel and Convention Centre?

This hotel is situated in Golden Point (Ballarat) within a short 8-minute walk of Sovereign Hill and also 19 minutes on foot from Lake Esmond Botanical Garden. You'll also find Her Majesty's Theatre and Ballarat Town Hall within a short drive.

Is there a spa at Mercure Ballarat Hotel and Convention Centre?

Sanctuary Day Spa is the hotel's spa and services include body wraps, aromatherapy, massages, and mani/pedis. The spa is not open daily but only on select days.

Does Mercure Ballarat Hotel and Convention Centre feature a casino on the premises?

No, Mercure Ballarat Hotel and Convention Centre doesn't have a casino.

Will I find an indoor pool at Mercure Ballarat Hotel and Convention Centre?

No, there is no indoor pool at this hotel.

Does Mercure Ballarat Hotel and Convention Centre have a restaurant that serves breakfast?

Yes, Mercure Ballarat Hotel and Convention Centre serves continental breakfast for a surcharge on weekday mornings at Azzuri.

Will Mercure Ballarat Hotel and Convention Centre allow pets to stay for free?

No, pets aren't allowed at Mercure Ballarat Hotel and Convention Centre though service animals are welcome.

Does Mercure Ballarat Hotel and Convention Centre have a wedding venue?

Take advantage of the wedding venue at Mercure Ballarat Hotel and Convention Centre if you plan to say "I do" during your trip.

Mercure Ballarat Hotel and Convention Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 400 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Brad

Liked: Cleanliness, amenities
Nice stay. Had to change rooms as there was not enough beds for our booking but it was clean and comfortablew
Stayed 1 night in Jan 2026

4/10 Poor

Louise

Disliked: Cleanliness
Room, staff & food didn't go well. Arrived, checked in all good. Rang reception early enquiring how to place room service meal order and was told call reception when restaurant opens to place order thru reception. Was firstly disappointed to find out there was no lunch service available - I'd been counting on it during heat. Rang to order dinner & they said 'had to call reception to place my order'. ????? I managed to get it placed. My 'restaurant' burger costing $30+ arrived deconstructed in a cardboard takeaway box with bamboo cutlery. The meat dry, partly raw inside & burnt black on one side - disguised by a business card size piece of thin dry bacon and a slice of some over 'grilled' cheese. I wish I'd taken a photo. I had planned to eat at least one dinner at the 'restaurant' but not after that meal. I wasn't feeling well and didn't have the energy to do more than eat what I could and fall into bed. The mattress in the 4-star Room 52 needs replacing. It has sunk into 2 ruts! This is not 4 star. Lastly, there was a problem with the bathroom floor. It looked clean at first sight. But, after walking barefoot on it and then stepping into the bath/shower I was shocked. My feet left black marks!! For the rest of my stay I wore thongs indoors to keep my feet clean. I took a photo if u need to see for yourself. I'm a 62 yr old long time resident of Ballarat. I have many professional friends and contacts. I cannot recommend this hotel. Louise Tomlinson
Stayed 3 nights in Jan 2026

4/10 Poor

Paul

Disliked: Amenities
Amenities it was very hot and the pool wasn’t available. My son was looking forward to it so we had to go to the local swimming pool. They could of told me before I booked and also pictures in the website are not right ones.
Stayed 2 nights in Jan 2026

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service
Large rooms, convenient location
Stayed 3 nights in Jan 2026

8/10 Good

Bonnie

Traveled with family
Liked: Amenities
Overall all good, but needs to repair the fly screen and clean the window.
Stayed 1 night in Jan 2026

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service
The venue had a great garden area and was pleasantly welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Dec 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities
Room was good size
Stayed 2 nights in Nov 2025

4/10 Poor

Christie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
For the brand and price, the hotel was very disappointing - the rooms are very dated with visible damage and in need of a deep clean. The “king” bed was two single beds pushed together and due to the poor quality of mattresses had an extremely noticeable and uncomfortable ridge down the middle. There is a pile of dirty mattresses and broken furniture dumped in the corner of one of the squares around which guest rooms are located.
Stayed 3 nights in Dec 2025

6/10 Okay

Sallyann

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room was clean but the bed very uncomfortable. I was glad I took my own pillow. Not enough glasses in the kitchen which could do with the update. Staff were ok not overly friendly but accommodating. The breakfast wasn't that great. The location was convenient for the function we were attending
Stayed 2 nights in Dec 2025

2/10 Terrible

Olivia

Stayed 1 night in Nov 2025

6/10 Okay

DANIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Bed was terrible. Mattress was a King Koil, terrible sleep.
Stayed 1 night in Nov 2025

4/10 Poor

Craig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Fantastic venue and the rooms were great. Very disappointed with breakfast as we were unable to get our 2nd days breakfast because the closed early due to a lack of guests (not good enough when we paid for our breakfast and were denied it even when we were there within the timeframe of breakfast being offered). Will be seeking refund on unused breakfasts (x2)
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great location, rooms and restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

warwick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very safe and quite good service and friendly staff comfortable beds
Stayed 1 night in Oct 2025

6/10 Okay

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice grounds, room clean and spacious
Stayed 2 nights in Oct 2025

8/10 Good

Sunny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
AC keeps the room temperature nice
Stayed 1 night in Oct 2025

4/10 Poor

Myrid

Liked: Staff & service
This was a really disappointing stay as it was meant to be a treat for our first night away together in a very long time. The property is lovely and the room was solid, but for the price we expected a bit more. The room was so light we needed eye masks ideally. There were spider webs in all the high/harder to reach areas & some ants in the fridge. None of this was too bothersome, but the distinct sewerage smell in the bathroom the next morning, made way worse when we had the fan on to shower, was really gross. We let reception know, and none of it was enough to make us change accommodation, but it was really off-putting, especially for $200/night.
Stayed 1 night in Oct 2025

10/10 Excellent

Suneephorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place close to town ,
Stayed 1 night in Sep 2025

10/10 Excellent

Leonie

Stayed 1 night in Sep 2025

6/10 Okay

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Naitik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Walleed

Stayed 2 nights in Sep 2025

8/10 Good

Alison

Liked: Staff & service
Stayed 1 night in Sep 2025

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