DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property
Hotel in Cheltenham with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Indoor pool
Meeting facility
Exterior
Terrace/patio
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Hot Tub

Explore the area

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • The Promenade
    ‪4 min drive‬
  • Cheltenham Town Hall
    ‪5 min drive‬
  • Cheltenham Racecourse
    ‪7 min drive‬

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Room options

Deluxe Room, 1 Double Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Manor House Suite)

  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Non Smoking (Cosy)

9.4 out of 10
Exceptional
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Twin Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Twin Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Queen Room With View

  • Sleeps 2
  • 1 Queen Bed

Queen Room

  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2
  • 1 King Bed

Family King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room With View

  • Sleeps 2
  • 1 King Bed

Accessible King Room

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

Family Queen Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cheltenham

Located within 2 miles (3 km) of Walks With Hawks, DoubleTree by Hilton Cheltenham-Cotswolds places you within a few miles (5 km) of Cheltenham General Hospital. This 148-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Cheltenham General Hospital - 3 min drive - 1.5 miles
  • The Promenade - 4 min drive - 2.2 miles
  • Cheltenham Town Hall - 5 min drive - 2.0 miles
  • University of Gloucestershire - 5 min drive - 1.9 miles
  • Cheltenham Racecourse - 7 min drive - 3.6 miles

Getting around

  • Cheltenham Spa Station - 12 min drive
  • Bristol International Airport (BRS) - 78 min drive

Restaurants

  • ‪The Merryfellow Inn - ‬14 min walk
  • ‪Norwood Arms - ‬5 min drive
  • ‪Place Fish & Chips - ‬2 min drive
  • ‪Curious Cafe - ‬5 min drive
  • Clock Tower

About this property

DoubleTree by Hilton Cheltenham-Cotswolds

Hotel in Cheltenham with a full-service spa and a fitness center
At DoubleTree by Hilton Cheltenham-Cotswolds, guests enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 5 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Beauty At Cheltenham has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room.

Languages

English, French, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12.95 to 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lakeside Restaurant
  • Lilleybrook Bar

Things to do

  • 18-hole adjacent golf course
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.95 to 19.95 per person
  • Secured self parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 14492104

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

Frequently asked questions

What can I see around DoubleTree by Hilton Cheltenham-Cotswolds?

This hotel is located in Cheltenham, close to Cheltenham Racecourse, Cheltenham Town Hall, and Everyman Theatre. You'll also find The Promenade and Pittville Park within a short drive.

Will I be able to park at DoubleTree by Hilton Cheltenham-Cotswolds?

Yes, secured parking is offered for GBP 5 per night. Accessible parking is also available for guests.

Is there a spa at DoubleTree by Hilton Cheltenham-Cotswolds?

Beauty At Cheltenham is the hotel's spa and services include couples treatments, body scrubs, mani/pedis, and massages.

Does DoubleTree by Hilton Cheltenham-Cotswolds feature a casino at the property?

No, DoubleTree by Hilton Cheltenham-Cotswolds doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Cheltenham-Cotswolds?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at DoubleTree by Hilton Cheltenham-Cotswolds?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at DoubleTree by Hilton Cheltenham-Cotswolds?

Yes, guests can enjoy a spa tub at this hotel.

Does DoubleTree by Hilton Cheltenham-Cotswolds have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Cheltenham-Cotswolds serves a full breakfast for a surcharge each morning at Lakeside Restaurant.

Does DoubleTree by Hilton Cheltenham-Cotswolds allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton Cheltenham-Cotswolds for a fee of GBP 15 per pet, per night. The property also provides food and water bowls. A deposit of GBP 15.00 per night is collected.

Does DoubleTree by Hilton Cheltenham-Cotswolds have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at DoubleTree by Hilton Cheltenham-Cotswolds?

No, you won't find guestrooms with balconies at DoubleTree by Hilton Cheltenham-Cotswolds.

Does DoubleTree by Hilton Cheltenham-Cotswolds host weddings?

There are wedding services available at DoubleTree by Hilton Cheltenham-Cotswolds if that's in your vacation plans.

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1001 reviews
Rating 8 - Good. 348 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such peace having spent a few months in a city centre. A brilliant stop over for any kind of traveller. My room was A1 too with a lovely view.
Stayed 1 night in Mar 2025

4/10 Poor

Nigel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor standard for a hilton doubletree

Pool out of action! Food mediocre. Room cleanliness poor.
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Traveled with family
Liked: Amenities, property conditions & facilities
Breakfasts always great, nice pool and excellent gym facilities.
Stayed 2 nights in Mar 2025

6/10 Okay

Nik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ok hotel, nothing to shout about
Stayed 1 night in Mar 2025

10/10 Excellent

chris

Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Stayed 1 night in Mar 2025

10/10 Excellent

Hazel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Highly recommended place to stay. Clean and spacious rooms, comfortable bed. Very friendly and supportive staff
Stayed 2 nights in Mar 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed it, just needed to swimming pool to be warm & it would have been a really nice stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Really good hotel for Cheltenham and the staff were very helpful when our room was too noisy - next to a pump room for the hotel heating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Room comfort
Happy enough, staff very helpful
Stayed 1 night in Mar 2025

6/10 Okay

Clive

Business traveler
Liked: Cleanliness, staff & service, room comfort

Could have been better.

Room was small but okay. The bed was very comfy. However the en-suite was very small the basin was tiny because of the lack of space and was in the way of the toilet. Shower cubicle was very small and the levers hit each other. So when you turned the water on the lever was in the way of the temperature adjustment. I guess they put me in that room because I was a single traveller. Breakfast was nice. I won’t be recommending it to anyone which is a shame because it was recommended to me by a colleague so I imagine the other rooms are better. However I will not be going back. The staff were lovely. They told me the reason the en-suite was cramped was because that side of the building was listed.
Stayed 1 night in Mar 2025

10/10 Excellent

Amrit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property but very much an old building so a lot of walking to rooms, restaurant and pool areas going up and down stairs. Not ideal if you have a pram or lots of luggage. Picturesque location with a pub next door.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

faded glamour, in a good location.

It is a nice hotel in a good location with some faded glamour to it. Great sized room, though it is a bit of a walk if your room is in the 400s! The big down side was the Spa was very much in need of repair, showers out of order, toilets as well. Also if you want treatments make sure you book them before you arrive, there is very limited space.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alison

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely comfortable beds surprisingly spacious rooms. Staff are all pleasant and helpful. The facilities are wonderful clean and easy to use. Only one downside there is no lift to facilitate anyone with disabilities to the different levels. Absolutely perfect for our needs though and will be going back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

clare

Disliked: Property conditions & facilities, room comfort

There are better places

Pool area and changing rooms really poor run down and dirty. Reception friendly and breakfast very nice Room was comfortable but am alarm went off at 4am in our room duty manager couldn't stop it in the end my husband found a switch in the cupboard that turned it off. It wasn't a fire alarm , Google suggested an intruder alarm. Terrible night and our first night away without the kids in 5 years, absolutely gutted. Lots of stairs to rooms so not good for less abled.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leisure facilities need upgrading

Conditions of leisure facilities not up to the usual Hilton standard. 2 of the 3 showers in the mens changing area ‘out of service’ with the 3rd one only giving out freezing water. The pool water was also too cold. Bedroom was comfortable and clean.
Stayed 1 night in Feb 2025

6/10 Okay

Alison

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Poor food

Fisrt night stay, restaurant was fully booked, but told we could order food from the bar. We did i ordered curry for £17 it had 4 bits of chicken the rest was vegatables and cold rice with soggy nam bread. We had to walk past the resturant to get to our room and im a smoker, every time i walked past i looked into the restaurant it had a maximum of 15 people and id say over 50% of the tables empty. But staff great room great beer hreat
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

liyin

Stayed 2 nights in Feb 2025