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Elevate suites Hotel Gisenyi

3.0 star property

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Photo gallery for Elevate suites Hotel Gisenyi

A covered balcony with columns, a railing, and a view of the sea.
A staircase with a metal railing, marble flooring, and a view of the outside.
A modern living room with a wooden ceiling, a sofa set, a coffee table, and a wall-mounted light fixture.
A two-story building with a balcony, columns, and a paved entrance.
A gated entrance to a hotel with a sign for 'ELEVATE SUITES.'

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Grand Barriere, Gisenyi, Western Province, 00000
  • Place, Rwanda Tourism University College
    ‪10 min walk‬
  • Place, Université Libre de Kigali
    ‪18 min walk‬
  • Place, Gisenyi Beach
    ‪2 min drive‬

Room options

View all photos for Standard Single Room, Patio, Lake View

A bedroom with a bed, a wooden nightstand, a desk, a window with curtains, and a view of the outdoors.

Standard Single Room, Patio, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Apartment, Balcony, Lake View

A hotel room with a bed, a dresser, a framed picture on the wall, and a window with curtains.

Deluxe Apartment, Balcony, Lake View

  • Lake view
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Gisenyi

Elevate suites Hotel Gisenyi places you next to Kivu Lake and within a 15-minute walk of Rwanda Tourism University College. This 16-room, 3-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Rwanda Tourism University College - 10 min walk - 0.6 miles
  • Université Libre de Kigali - 18 min walk - 1.0 mile
  • Gisenyi Beach - 2 min drive - 1.4 miles
  • Nyamyumba Hot Springs - 11 min drive - 7.0 miles

Restaurants

  • ‪Restaurant Chalet - ‬7 min drive
  • Barbcue
  • ‪Kivu Resto - ‬3 min drive
  • ‪Steven shop - ‬4 min drive
  • ‪Salt and Pepper Restaurant - ‬3 min drive

About this property

Elevate suites Hotel Gisenyi

Guests staying at Elevate suites Hotel Gisenyi enjoy a full-service spa, free WiFi in public areas, and free newspapers. If you drive, take advantage of free parking. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and access to locker space. This spa hotel also has laundry facilities.
Guests can expect to find free WiFi. Other amenities include kitchens, 3 bathrooms, and balconies. Change of towels is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Exterior
Lake Kivu Serena Hotel
Gisenyi
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 102 reviews
$191 nightly
The price is $240
Jul 20 - Jul 21
Total with taxes and fees
Lake Kivu Serena Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • In-room kitchen
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • 3 private bathrooms
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 for adults and USD 10 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 10:00 AM
  • Check-out: 11:00 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Frequently asked questions

What's there to do around Elevate suites Hotel Gisenyi?

This hotel is located in Gisenyi, just steps from Kivu Lake. Gisenyi Beach is within a walking distance of 1 mi.

How much does it cost to stay at Elevate suites Hotel Gisenyi?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Elevate suites Hotel Gisenyi on Jul 8, 2026 start from $48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Elevate suites Hotel Gisenyi?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Elevate suites Hotel Gisenyi?

There is a full-service spa available for guests to enjoy and services include massages.

Does Elevate suites Hotel Gisenyi feature a casino on the premises?

No, Elevate suites Hotel Gisenyi doesn't have a casino.

Will I find an indoor pool at Elevate suites Hotel Gisenyi?

No, there is no indoor pool at this hotel.

Is Elevate suites Hotel Gisenyi good for couples?

There are many amenities for couples at this hotel, including a chef service and in-room massages in each guestroom, and some feature lake view.

Are there hot tubs at Elevate suites Hotel Gisenyi?

No, there isn't a spa tub at this hotel.

Does Elevate suites Hotel Gisenyi have a restaurant that serves breakfast?

Yes, Elevate suites Hotel Gisenyi serves a full breakfast each morning for a surcharge from its restaurant.

Will Elevate suites Hotel Gisenyi allow pets to stay free of charge?

No, pets and service animals aren't allowed at Elevate suites Hotel Gisenyi.

Are there connecting rooms at Elevate suites Hotel Gisenyi?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Elevate suites Hotel Gisenyi?

Yes, every guestroom at Elevate suites Hotel Gisenyi comes with a balcony and some offer lake views.

Elevate suites Hotel Gisenyi Reviews