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Best Western Plus Hotel Steinsgarten

4.0 out of 5.0

Recent guest reviews

Party guests who come back to a hotel at three pm happens but if the registration can not shut them down and they are two floors away and you think someone yells in your ear this points to skinny walls. Beautiful wake up through the shower next door in the morning... The rooms are ok but simple - I wonder how this gets a real four star status in my book. A TV and restaurant does not make something a four star does it ? Room was clean, spacious bathroom but not making up for inherent noise level.

Decent accommodations and not a helpful staff, not enough parking and one of the worlds worst Internet services. And if you get a room at the end of the hall go, I'm getting Wi-Fi ever. I have complained to the desk many times and they all say you don't that's fine. As a basic business hotel it's not a bad choice and if it's in the summer you will need air-conditioning and it's the only hotel in the entire city that has air-conditioning. Don't expect to find parking in the late evening get there early if you have a car park. Or they tell you just drive around and find place on the street somewhere. Breakfasts are very good and come with the room. Perking you get charge for daily sometimes even if you don't use it. Check your bill breakfast comes with your room

If you are looking for something charming then this might not be the hotel for you. Accommodations were nice and clean. You can pay a little extra in the warmer months for air conditioning, which was a big plus for us. The breakfast bar is wonderful with lots of choices. The bar off the lobby is open during weeknights only, but well worth a stop in for a cocktail. The bartender is a delight! The only major complaint I had was the internet service. It was almost impossible to keep a connection! Hotel is conveniently located to the pedestrian area and plenty of restaurants.

If "quaint" and "old world charm" are important to you, the Best Western in Giessen is not for you ... other than the German being spoken, this BW could have been anywhere. That said, it was clean, efficient and dependable. A great breakfast came with the room and with parking virtually impossible on the streets, the fee for parking was very reasonable. Plus it was close to where my son lived, so it was convenient for me. With Giessen as my base for a 2-week trip, I stayed @ the BW 4 times and saw no reason to change hotels. One small thing I didn't like was having to pay extra for A/C.

First night discovered pillows hadn't been changed and smelt very badly of someone else's previous visit. No restaurant for evening food. On busy main road so very noisy. No air conditioning. Strange smell in the hallways. Not in the nicest part of the town. If you don't need to get too much sleep, and just want somewhere good value to stay, this is probably the hotel for you.

I have stayed in this hotel many times and always had a good stay. Rooms are clean and tidy plus it also has a small swimming pool. My only comment is that you have to pay extra for the air conditioning in the summer if you want it.

Stayed for a business conference for 3 nights. My room was a single room. Size wise, it was much bigger than standard single rooms in Germany, but the bed was quite small, so had some worries about falling down in the middle of the night (Which didn't happen after all). Room was clean and had all the basic features + (Safe, minibar). Wifi was free, but was a bit slow from time to time. Breakfast had much wider variety than average hotels in Germany and if you're into fresh veggies, for sure you'll find much much more options than other German hotels. The hotel has a small bar, which was nice to have on a cold, rainy, evening. Overall, a recommended option in Giessen.

The staff at the reception was very atentive. He thanked me for caling ahead to let them know i was arriving late. Even though it was nearly 22h i could still have dinner. I had the liver, which was very good. The room was clean and comfortable. If you come by car you have to note that there is a parking fee. Do not forget to pay it at check out.

I have stayed at this hotel many times on business and the standard remains high. Clean well appointed rooms with nice clean bathrooms. Large modern Flat Screen TV, Free Wi-Fi, Mini Bar. The staff are welcoming and friendly, speaking excellent English. Great choice and variety of food at breakfast both cooked and cold, English and Continental. Lots of different local breads and pastries. Large variety of Teas. Coffee and Espressos available also with fresh Oranges to squeeze for yourself for the ultimate fresh healthy juice. (I find this is always a lovely bonus at hotels). Gym and pool facilities available if you have the time. Quaint cozy bar with a large assortment of drinks, especially Whiskys. Used by a lot of businesses this hotel can be a little noisy at times from the bar area. Especially if your room is close to it.

This hotel offers clean, pleasant rooms with comfortable beds, adequate bathrooms and reasonable wifi. The staff were friendly and helpful and breakfast offered a good assortment. A small drawback is that it is not terribly convenient for the centre of Giessen. Despite that, I'd stay again.

Hein-Heckroth-Straße 20 Giessen HE

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Best Western Plus Hotel Steinsgarten is a short stroll from Stadttheater and Giessen Botanical Garden. This 4-star hotel has 122 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's also near Liebig Museum and Mathematikum.


Free buffet breakfast is included with your stay. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


All 122 rooms feature coffee makers, safes, and desks. Guests can expect to find free WiFi and satellite TV. Rooms also include hair dryers.

Property features

Best Western Plus Hotel Steinsgarten offers an indoor pool, a sauna, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. This hotel also has conference space.

Room options

Standard Room, 1 Single Bed

Twin 1 | Sleeps 1

Executive Room, 1 Single Bed (Cozy)

Twin 1 | Sleeps 1

Executive Room, 1 Double Bed (Cozy)

Full 1 | Sleeps 4

Junior Suite, 1 Double Bed (Cozy)

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 122 reviews