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Hotel Continental

3.5 star property
Hotel with free parking, near Padang Kota Lama

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Photo gallery for Hotel Continental

Relax by the pool with a stunning city view.
Experience the unique, curved design of this high-rise hotel.
Welcome to our reception area, where friendly staff are available to assist with check-in and answer any questions.
Enjoy a variety of salads and cold dishes at our buffet, featuring a beverage dispenser and glass display cases.
Relax in this stylish room featuring a large bed, desk, and TV, with a beautiful view from the window.

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
5 Penang Road, Georgetown, George Town, Penang, 10000
  • KOMTAR
    ‪14 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪17 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

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Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, free WiFi, bed sheets

Deluxe Twin Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier Twin Room

Deluxe Premier Twin Room | 1 bedroom, minibar, free WiFi, bed sheets

Deluxe Premier Twin Room

  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, free WiFi, bed sheets

Superior Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Premier King Room

Superior Premier King Room | 1 bedroom, minibar, free WiFi, bed sheets

Superior Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, free WiFi, bed sheets

Superior Double Room

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Super Deluxe Room

Super Deluxe Room | View from room

Super Deluxe Room

  • 219 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, No Windows

Deluxe Twin Room, 2 Twin Beds, No Windows | 1 bedroom, minibar, free WiFi, bed sheets

Deluxe Twin Room, 2 Twin Beds, No Windows

  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

George Town

Located in Downtown George Town within a short walk of Padang Kota Lama, Hotel Continental is within a mile (2 km) of other popular sights such as KOMTAR. This 3.5-star hotel has 231 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Padang Kota Lama - 10 min walk - 0.6 miles
  • KOMTAR - 14 min walk - 0.8 miles
  • Swettenham Pier Cruise Terminal - 17 min walk - 0.9 miles
  • Gurney Drive - 3 min drive - 1.7 miles
  • Gurney Plaza - 5 min drive - 2.9 miles

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Indigo Restaurant at The Blue Mansion - ‬2 min walk
  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Red Garden Food Paradise & Night Market - ‬4 min walk
  • ‪Planters Lounge - ‬5 min walk
  • ‪Higher Ground - ‬4 min walk

About this property

Hotel Continental

Hotel with free parking, near Padang Kota Lama
Hotel Continental features an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers and a vending machine.
All 231 air-conditioned accommodations feature a separate bedroom. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers and bidets. Other standard amenities include refrigerators, minibars, and coffee makers. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: MYR 36 to 46 for adults and MYR 20 to 30 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately MYR 36 to 46 for adults, and MYR 20 to 30 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Touch 'n Go eWallet.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Continental Penang
Hotel Continental Penang
Hotel Continental George Town
Continental George Town
Hotel Continental Hotel
Hotel Continental George Town
Hotel Continental Hotel George Town

Frequently asked questions

What's there to do within easy reach of Hotel Continental?

This hotel is situated in Downtown George Town, just steps from Cheong Fatt Tze Mansion, and within a 10-minute walk of Georgetown UNESCO Historic Site and Penang State Museum. You'll also find KOMTAR and Gurney Drive within a short drive.

Is there parking available at Hotel Continental?

Yes, self parking is offered for free at the hotel.

Does Hotel Continental have a casino on the premises?

No, Hotel Continental doesn't have a casino.

Is there an indoor pool at Hotel Continental?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Continental a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and a restaurant.

Does Hotel Continental have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Continental have a restaurant that serves breakfast?

Yes, Hotel Continental serves an English breakfast each morning for a surcharge from its restaurant.

Does Hotel Continental allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Continental.

Does Hotel Continental have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Continental?

The closest major airport to Hotel Continental is Penang Intl. Airport (PEN), which is 11.5 mi away (28 minutes by car).

Are there rooms with balconies at Hotel Continental?

No, you won't find guestrooms with balconies at Hotel Continental.

Hotel Continental Reviews

Reviews

6.6
Rating 10 - Excellent. 55 out of 587 reviews
Rating 8 - Good. 213 out of 587 reviews
Rating 6 - Okay. 204 out of 587 reviews
Rating 4 - Poor. 73 out of 587 reviews
Rating 2 - Terrible. 42 out of 587 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Stayed 1 night in Feb 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort
Things seemed dated and worn out but serviceable. Very polite staff.
Stayed 6 nights in Jan 2025

8/10 Good

NAZLINDA BT MOHAMAD NAWI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good...
Stayed 2 nights in Sep 2024

6/10 Okay

Muhammad

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel location are great but at night can be very noisy because got like open karaoke bar nearby. Facilities was okay. Nothing great about this hotel
Stayed 2 nights in Jul 2024

8/10 Good

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Good customer service
Stayed 2 nights in Jun 2024

6/10 Okay

Toshiaki L Tamashiro

Liked: Staff & service
Disliked: Property conditions & facilities
Not good area
Stayed 1 night in Jun 2024

2/10 Terrible

John

Stayed 1 night in May 2022

2/10 Terrible

AFIDA

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The Hotel running out of water at night until 12am, we cannot take a shower, pee & etc. When I complained, the staff said it is because the Hotel Fully Occupied thats why running out of water. If we want to pee/poops we need to come at lobby! Lower level have water (we stay at 9th floor) It make me really disappointed. After the water came it is very dirty (yellowish). The TV at my room broken cannot lower the volume (Maintenance came and change the TV) You also can hear noisy from the other room (family with little kids) because in the wardrobe have a door for piping & etc and it connected to side room, so can hear very loud. The room look very old style and outside carpets looks dirty and creepy. Not worth for what i’ve paid 550RM for one night. What i love in only the place near to restaurants and can walk to Padang Kota
Stayed 1 night in May 2022

4/10 Poor

Benson

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

mayzura

Traveled with family
keluasan bilik agak terhad dan towel terlalu nipis. please upgred.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
GOOD JUST THE BREAKFAST MENU NEED TO IMPROVE .
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities
Ok for the price. Could use some plumbing upgrades.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SINKI TERSUMBAT
Stayed 1 night in Sep 2019

2/10 Terrible

Kok-Wai

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FILTHY 80% SMOKING FLOORS HOTEL WORST HOTEL

This is the most terrible hotel experience. The rooms are filthy and all family rooms are SMOKING ONLY. This hotel is falsely advertising as 231 smoke-free guestrooms where instead 80% of their rooms are all SMOKING FLOOR ONLY. ALL FAMILY ROOMS ARE IN SMOKE FLOORS ONLY. I booked a family room by paying extra and the hotel front desk told me ALL FAMILY ROOMS are smoking only. So, I reluctantly ask for a downgrade to single rooms which they say are the only options for non-smoking in the hotel. Only 3 out of 18 floors in the hotel are of single room non-smoking. They then want to CHARGE EXTRA for getting an extra sleeping bed in the downgraded single room. This is ridiculous. I have already paid extra for the family room which they falsely advertised as SMOKE-FREE but clearly they don't care. On top of wanting to charge me more, they also want to take away another paid breakfast. Overall this is the worst hotel experience. Do not stay in this filthy, dark and bad hotel management. No manager on duty. They asked me to wait a few hours for the manager to come to work. Crazy! You are better off going elsewhere.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately there is not a lot of positives going for this hotel. I booked this on a whim by looking at a couple of pictures and honestly I wished I had of spent 10 minutes more doing some research on this property. The staff were mostly friendly and the reception / foyer is basically the only modern luxury that the hotel has going for it, once you get off the lift onto your floor the luxury ends there. Now I know that this isn’t a luxury hotel but this was quite poor for what it was. The room was small and basic, and very dated. The bed looked clean and was mostly comfortable, it was a bit hard for my partner, however the sheets were too small so when you slept at night the bottom sheet would unravel and you’d end up sleeping on the mattress which is kind of gross. It was annoying to only have one key card, which meant that when you arrived you’d have to use it to turn the lights / electricity on and this included the small fridge so nothing would keep cold straight away, and when you leave you have to take the card out from the slot meaning the fridge would turn off. This was very annoying. The bathroom was probably the worst part of the room. We had to step down into the bathroom from the bedroom, and it was extremely dated. The bathtub shower combo was very old, and had a gross shower curtain. The shower was barely hot as well, only like warm. The towels were the worst for me, they were so thin & small, and a floormat we assume. No hand towel or face towel.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Aug 2019

6/10 Okay

How M

Why tax was charged?

Hotel.com charged me about Malaysian Ringgit 109 tax and asked me to get the tax refund from Hotel Continental. But Hotel Continental said it was Hotel.com who cahrged me the tax and I should speak to Hetel.com. Please tell me why you charged me the tax. I am a Malaysian and should not have been charged the tax. Please arrange tax refund of Malaysian Ringgit of around 109 to me. Thank you.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town near beach
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

4/10 Poor

Md Nor Azman

Disliked: Staff & service
not so good
Stayed 2 nights in Sep 2018

4/10 Poor

Carol, Perth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average hotel. Breakfast is bad. Room condition is like a hostel.
Stayed 2 nights in Sep 2018

8/10 Good

Thiru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

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