6/10 Okay
Sarah J.
Aug 13, 2025
Liked: Cleanliness
Disliked: Staff & service
The location is great and the room itself was nice and even charming, but I wouldn’t stay here again:
- The check-in website takes a long time to fill out b/c country fields don’t populate correctly. We had to try about 5 times for each, and there are many (Country where passport issued, country of residence, etc. for each person).
- The web link to get in front door for the first time didn’t work and told us the function wasn’t available. The alternate method (code to lock box) also didn’t work. The company did respond and we got in, but it took a while.
- The wifi in the room was terrible to the point of being almost entirely unusable.
- The bathroom has a tub, but there is no shower curtain or barrier and you have to hold the shower head (attempting not to spray everywhere).
- Biggest issue: There are people onsite who are clearly staff, but when you walk through the common areas they don’t say hello and studiously avoid eye contact. It’s very strange and uncomfortable and makes you feel like you’re invading their space. I understand it’s not a hotel, but some basic courtesy would be nice.
- I could do without the repeated reminders that if you leave the door propped open, check out late, etc. you will be charged $200. It’s fine to post policies, but it’s a bit of overkill, especially combined with the unwelcoming staff.
All in all, it was a very strange experience.
Sarah J.
Stayed 3 nights in Aug 2025
