Hotel Helvetia3.0 out of 5.0
Recent guest reviews
We had 6 nights at HH. Nice and clean room but verry small for a double room. Good breakfast, great and nice people working there. There is no parking place. It is a 3 star hotel but it gets 4 for the location, in the center of the old city, 10 minutes away from the train station, close to the port amd nearby taxi and bus station.
Friendly receptionists. You have the advantage of paying the room in cash because you have a slight discount. To leave the car parked in the hotel garage is necessary to pay (I think it's 15 euros). The rooms are old, simple, spacious and with a large bed, tv, writing desk, closet and one more single bed that fits like a sofa. The bathroom is private and it was seen that it had undergone some remodeling. You have to pay more to be entitled to breakfast. Hotel situated in the middle of the best attractions. I strongly recommend
Day 1: We arrived at 4 in the afternoon; the provided room was not made up. Day 2: We came back to the hotel after a short excursion around 3: The room was not made up. Internet: free, but very slow and very unreliable, specially during evening hours; no option to pay for faster/better Internet connection Breakfast: very limited; coffee comes from the machine; if you ask you get fresh made coffee as well Location: directly in the city center, five minutes from the railway station Principe and 10 minutes from the cruise terminal This hotel is nice, but does not offer 3 stars service at all. There is lot of 4 stars hotels in the area which are about the same price. I am quite disappointed.
This is a quaint hotel in the heart of historic Genoa. The room we got had a wonderful view. The bathroom, although small for US standards, was just renovated and very clean. From the hotel you can take a nice walk to the Aquarium which is absolutely worth it. Nedo, the owner and all personnel are very friendly and attentive to all your needs. Breakfast consisted in a very full continental breakfast, with fresh croissants and other sweets, together with savory options plus fruit and cereal. Definitely a very good price/quality ratio. I would recommend it.
Took about 20 minutes from the airport by taxi in rush hour, no trains were running due to rail strike. The welcome on arrival was great, two very nice women on reception with big smiles gave me a map and lots of advice on where to go in the City. The Hotel is right on the edge of the old town with narrow alley ways. Turn right out of the hotel door and take the first alley on your right and you're in the old town with all the bars, shops, restaurants, cafe's etc.. Just a fascinating and vibrant place. The single room I had was big enough, the bathroom was clean and modern. There was only one window in the room which was a skylight high up on the wall but as the room backed onto the narrow alleys there wouldn't have been a view anyway so that was fine. Genoa is the sort of town where you'd not want to stay in your room anyway as there is so much to see and do. The Helvetia was perfect for my one night solo traveller stay in Genoa .
This place was nice on the inside. Scary from the outside. I hated the flights of stairs I had to climb to get to the room and the parking garage all the way around the corner! Overall the room was in a nice location it was great for all the sights but very congested with the locals. We stayed for one night so I guess it served its purpose. I would stay again just not with my family(kids).
I didn't choose this hotel, I went in a kind of business trip and they booked this hotel for all of us. And I am overall very satisfied with the service. I must say I was scared at the beginning after reading some reviews. But I arrived and the room was extremely clean. Mine was small, but some of my colleagues' room were really big. It is well located, although it might seem a bit far in you only look at google maps. The service is always excellent: permanent smile, always there for directions and advices, really gentle. I used to request wake up calls. One day I requested it for an hour earlier. When the usual time arrived though, they called me again because they remembered it! I guess it was the guy who does the night shift, a great one! I am also really happy with the cleaning services. It was more than excellent. Everyday my room was just perfect, and smelled very very good. I must say that on wednesday, I got the cherry of my cake. I left my pijama on the bed, and when I came back, it was folded under the pillow. Like my mum would do it. Another day, I noticed the coffee machine wasn't working well. They immediately offered me a coffee of the other machine, a great one I must add. The next day, the first machine was already fixed and working perfectly. The breakfast is fine: nothing exceptional, but you have cold meat, cheese, some croissants and other types of pastries, toasts, fruit, cakes... It was good. Of course anything is perfect and the elevator is a bit old and it isn't a big hotel with big corridors and loads of light... but the value is really good, the service is excellent, nearby the city center and Porto Antico, etc. Regarding the amenities, you have free toiletries, free water (both natural and sparkling) everyday in the minibar, free wifi, international channels in the TV... I would recommend it, and probably choose it again if I ever go back to Genoa.
Stayed here with my family in a two room apartment which was a very good size compared to some places I've stayed in Italy, the room was clean but unfortunately very loud as it was on the first floor and faced the street. The bathroom was however very small and cramped, a larger person would struggle to get past the sink,and there seemed to be no water temperature control The price was very reasonable and the breakfast good. The staff were very helpful and friendly. The free wifi worked well The location is perfect, two minutes walk to the waterfront, and located on the edge of the old town, Parking was with a company five minutes walk away, where they have a deal for €15.- per day, however don't plan on using the car after parking thee until you leave.
If you like to find out after two nights in a hotel, when returning there for your night's rest in the evening, that they've given your room to someone else... If you like to hear that your underwear and other personal belongings are tossed in a garbage bag, because the receptionist couldn't open your suitcase although he'd tried... And if you after all this like to walk ca.300 metres to the next hotel where they booked you another room... I recommend wholeheartedly the HELVETIA HOTEL in Genoa, because you can get there all the above mentioned characteristics.
I've stayed at this hotel with my university students and I must say that I find it terribly convenient. The people at the reception desk are always very helpful and full of kind advice. The rooms are not modern but they are clean and well warmed up. Breakfast is nice and rich though they serve only cold food.
- Walking distance to White Palace and National Ligurian Gallery at the Spinola Palace
- Free WiFi in rooms and public areas
- Concierge services
Located in Genoa Historical Centre, Hotel Helvetia is within a 5-minute walk of University of Genoa and within 15 minutes of other popular attractions like Strada Nuova Museums. This 37-room, 3-star hotel has a bar/lounge and 24-hour room service, along with free in-room WiFi. Centrally located in Genoa, the hotel is also a short walk from Genoa City Hall and Old Port.
Start each morning off right with buffet breakfast served for a fee. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
Hotel Helvetia's 37 soundproofed rooms provide minibars, free newspapers, and free bottled water. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets. Phones and desks are also standard.
Renovated in 2014, Hotel Helvetia offers free WiFi in public areas, coffee in a common area, and a computer station. Offsite parking is offered for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a library, express check-in, and express check-out.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 476 reviews