Classic Room
from $108
Hotel Continental Genova
4.0 out of 5.0
3.5
out of 5
Average Guest Review
See all 4 reviews
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Recent guest reviews
We were given a room at the Savoy Hotel, which is the "sister" hotel next door. Exceptional customer service at both hotels. Breakfast at the Savoy was delicious and offered many choices.
The hotel was well located. The location is convenient for cruise passengers. The 3 people room I booked was nicely decorated and clean, breakfast was good. Hotel staff were polite and helpful. However, after checked out, my friend realized she lost one diamond earring. I sent an email to the hotel, asked if by chance someone spotted a single diamond earring in the room she stayed. I never receive any response. It would be nice for an email confirmation even if the housekeeper did not find the earring. I would've give overall experience 4 star but I give them 3 instead for their not so good after service.
Good: Clean, friendly, free water and tea, elevators, friendly staff Bad: Small and fuzzy TV, shower water has inconsistent temperatures (fluctuates between cold and hot), heater not especially powerful, internet can be slow
Located right in front of the train station and within easy walking distance of town center. I felt the service was poor and the breakfast buffet was very simple fare and in limited quantities, so if you want to eat better be there early. Room was very cold the first night, so I spoke to management next day and they said someone would be up to repair. I received a call from reception telling me the problem was fixed and no access into the room was required. However, that night someone was smoking and the smoke came right into my room so i had to open the window to get some fresh and very cold air. Door did not seal properly so all the outside corridor noise can be heard. Walls and floors are evidently very thin because you can hear just about everything. Plus the windows do not insulate the outside noise either, so you will hear all the traffic noise at night. Bed was comfortable, though. Bathroom was a bit small and the shower was very tiny, so if you are a bigger person you will have difficulties. Elevator is one of those tiny old-fashioned types with very little room for one person and baggage. Overall not a pleasant experience.
Hotel highlights
- Walking distance to Galata Maritime Museum and Palazzo di San Giorgio
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Hotel Continental Genova places you within a 15-minute stroll of popular sights such as Galata Maritime Museum and Palazzo di San Giorgio. This 44-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a business center. It's in central Genoa and also a short walk from White Palace and National Ligurian Gallery at the Spinola Palace.
Dining
Enjoy a bite to eat at Trattoria Tralalero, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.
Rooms
All 44 soundproofed rooms feature minibars, coffee makers, and free newspapers. Guests can expect free WiFi and satellite TV. Bathrooms have free toiletries and bidets. Safes, ironing boards, and desks are also standard.
Property features
Guests of Hotel Continental Genova enjoy access to free WiFi in public areas, 6 meeting rooms, and a business center. If you drive, self parking is EUR 25 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.
Reviews from Trip Advisor
90% of guests recommend this hotel
Total of 807 reviews
