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Hotel 't Hert

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Genk

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Photo gallery for Hotel 't Hert

Front of property - evening/night
Double Room, Bathtub | In-room dining
Double Room, Bathtub | Bathroom amenities | Free toiletries, hair dryer, towels
Breakfast and dinner served, local cuisine
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast included
  • Housekeeping
  • Pet friendly

Explore the area

Map
Winterslagstraat 11, Genk, 3600
  • C-mine Cultural Centre
    ‪2 min drive‬
  • Cristal Arena
    ‪7 min drive‬
  • Bokrijk Open Air Museum
    ‪8 min drive‬
  • Liege (LGG)
    ‪36 min drive‬

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Room options

Basic Twin Room, 1 Bedroom

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, free cribs/infant beds, rollaway beds

Single Room

  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Twin Room, Balcony

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Bathtub

Double Room, Bathtub | In-room dining

Double Room, Bathtub

  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Genk

Hotel 't Hert places you next to St. Martin's Church and within a mile (2 km) of Genk Sundial Park. This 10-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. Located centrally in Genk, it's connected to the convention center and also close to C-mine Cultural Centre and Europlanetarium Genk.

What's nearby

  • C-mine Cultural Centre - 2 min drive - 1.7 miles
  • Cristal Arena - 7 min drive - 5.2 miles
  • Bokrijk Open Air Museum - 8 min drive - 4.7 miles
  • Hangar 58 - 8 min drive - 5.1 miles
  • Openluchtmuseum Bokrijk - 12 min drive - 4.9 miles

Getting around

  • Genk Station - 6 min walk
  • Brussels Airport (BRU) - 62 min drive

Restaurants

  • ‪'t Stadscafé - ‬2 min walk
  • ‪La Chapelle - ‬2 min walk
  • ‪Plank 'n Drank - ‬3 min walk
  • ‪Relaxy - ‬3 min walk
  • ‪Wonderbar - ‬2 min walk

About this property

Hotel 't Hert

Pet-friendly hotel with free breakfast connected to the convention center in Genk
Guests of Hotel 't Hert enjoy free WiFi in public areas, coffee in a common area, and free use of bicycles. If you drive, self parking is EUR 3 per day, or you can take advantage of the airport shuttle (available on request). The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free newspapers, a terrace, and a fireplace in the lobby.
Guests can enjoy LCD TVs and stay connected with wired internet and free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, ceiling fans, and safes.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, German, Italian, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 2 per day)
  • Airport pick-up shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Self parking on site (EUR 3 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1957
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 20.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 3 per day
  • Nearby parking fee: EUR 2.00 per day
  • Rollaway bed fee: EUR 20.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts major credit cards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

Hotel 't Hert
Hotel 't Hert Genk
't Hert
't Hert Genk
Hotel 't Hert Genk
Hotel 't Hert Hotel
Hotel 't Hert Hotel Genk

Frequently asked questions

Is a free cancellation option available at Hotel 't Hert?

Hotel 't Hert provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do around Hotel 't Hert?

This hotel is located in Genk, just steps from St. Martin's Church. You'll also find C-mine Cultural Centre and Openluchtmuseum Bokrijk within a short drive.

Is there parking available at Hotel 't Hert?

Yes, parking is offered for EUR 3 per day. Electric car charging is also available for guests.

Does Hotel 't Hert have a casino on the premises?

No, Hotel 't Hert doesn't have a casino.

Will I find an indoor pool at Hotel 't Hert?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel 't Hert?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include down comforters and city views.

Are there hot tubs at Hotel 't Hert?

No, this hotel doesn't have a spa tub.

Does Hotel 't Hert feature a restaurant that includes a breakfast menu?

Yes, Hotel 't Hert serves free buffet breakfast each morning from its restaurant.

Will Hotel 't Hert allow pets to stay free of charge?

Yes, cats and dogs stay free at Hotel 't Hert and the property also provides food and water bowls.

Are there connecting rooms at Hotel 't Hert?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel 't Hert?

The closest major airport to Hotel 't Hert is Maastricht (MST-Maastricht - Aachen), which is 17.4 mi away (18 minutes by car). Another top airport is Liege (LGG), which is around 22.2 mi away.

Are there rooms with balconies at Hotel 't Hert?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Hotel 't Hert Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 79 reviews
Rating 8 - Good. 35 out of 79 reviews
Rating 6 - Okay. 16 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

HMA VAN DEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

A Nice family hotel in the centre of the city. Service and breakfast was good.
Stayed 1 night in May 2017

8/10 Good

Jim, Brentford

Liked: Cleanliness, staff & service

Nice hotel, close to centre & station

An excellent location in the centre of Genk. The hostess was very friendly and unfailingly helpful. Restaurant served very tasty Belgian, home-cooked food.

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a pleasant stay!

The hotel is very basic. The small toilet only has a sliding plastic door and as a result, the water would drip towards the carpet of the room. It does not have an elevator. They would change the towels daily but they would not clean the room. We booked a room with a balcony but there is did not find any balcony. The good points I see is the nice breakfast and its proximity to the center of town and the train and bus station. For the price and for a brief stay, it is good enough.

8/10 Good

alistair, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in genk

Small family run hotel, chatty hosts, good breakfasts, clean tidy room - up a lot of stairs. Good location for central genk. Reasonable prices.

8/10 Good

Christopher, Gorleston UK

Liked: Cleanliness, staff & service, room comfort

Just perfect......

I felt welcomed on arrival though it did take a little while for someone to see me as the receptionist also appeared to be the waitress, barmaid and possibly the cook also (the last one is a joke)in the restaurant. And as I had to wait (only a few minutes) I was offered a free drink. My room was on the top floor which was no problem for me. But could be a problem as it was up several sets of stairs with some being very narrow.I was given a hand to carry my bags by the 'porter' who was also the receptionist,etc.But she kept smiling, explained the wi-fi access to me (which I got wrong and went and bugged her about)and breakfast. The room was a reasonable size and the bed comfortable. Though I do not like European pillows very much. The room was a bit 'falling apart' in places but it was very clean which is more important to me. It was ideal for what I needed and I did not expect The Ritz at the price I paid so therefore 5/5 for value. And then there was breakfast thrown in. All you can eat and with 7 hours standing in the cold and rain to look forward too that was much appreciated. So, would I recommend the hotel. Yes. Most definitely. Don't expect pure luxury. But as someone to eat and sleep at a great price it is perfect.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and friendly

Great hosts, very kind. Very cosy and frinedly bar and restaurant.

8/10 Good

Anthony, Sunderland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An unbiased opinion

If you want run-of-the-mill, don't choose Hotel 't Hert! But if you like a warm welcome from friendly hosts, an excellent free breakfast and a superb evening menu at a very good price, then you wont be disappointed. Be wary of shallow tread stairs with low headroom! Fairly quiet, considering centre of town location. Room clean and train/bus/cycle-hire station 5 minutes walk. Amazing cycling/walking in National Forest.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Gem!

Lovely hotel with wonderful friendly hosts. Couldn't fault their helpfulness and food. Hotel a little bit tired but quirky. Only suggestion would be to revamp the showers. Really enjoyed our stay and would definitely go back again.

8/10 Good

Roger, Chippenham, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money hotel in Genk

This Hotel is an old hotel in the middle of Genk. I was looking for a low cost Hotel for one night with free wi-fi. This Hotel is in an old building and is shared with a bar and restaurant. I was able to park outside for free overnight. I would rate it as a UK 2 star, the staff are pleasant and helpful, there is a good breakfast, it is impeccably clean and met my needs perfectly. Great Value for money

8/10 Good

Mark, Riga, Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unusual but delightful hotel experience

Staff was great in helping me find a way to get there from about 40km away. They were equally helpful the next day in providing a train schedule for me. Very quaint place, owners/managers multi-lingual and their dog carries your key to the room...indeed the place has some serious ambiance! And they provided an outstanding breakfast!!

8/10 Good

Magnus

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Fin frukost och läge men enkelt rum

Utmärkt frukost och läge men rummet var i dåligt skick.
Stayed 4 nights in Sep 2017

6/10 Okay

Festivalganger

Liked: Cleanliness, staff & service
Disliked: Room comfort

Prima budget hotel

Goed ontbijt. Vriendelijk personeel. Geen afgesloten douche en toiletruimte. Geen privacy dus. Prijs/kwaliteit verhouding goed.
Stayed 2 nights in Aug 2017

8/10 Good

Luud, Bavel

Liked: Cleanliness, staff & service

Leuk hotelletje in centrum Genk

Leuk hotelletje in centrum Genk. Voldoende restaurants en terrasjes op 100 meter.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Expérience très désagréable concernant l'accessibilité de cet hôtel. l'info "pas d'ascenseur" tout en bas de la page "information sur l'hôtel" m'ayant échappée et voyageant avec une personne à mobilité réduite, nous avons eu la mauvaise surprise de découvrir à notre arrivée en soirée, un vieil hôtel sans ascenseur. Les chambres sont toutes aux étages et les escaliers sont serrés et raides. Dommage que l'information sur le manque ou la difficulté d’accessibilité ne soit pas mentionnée plus clairement et en première ligne. J'ajoute que lors de ma réservation, j'avais spécifié "chambre accessible pour personne à mobilité réduite" mais ni hotels.com ni l'hôtel Hert ne m'ont recontactée pour me signaler cette incompatibilité.
Stayed 1 night in Jun 2017

8/10 Good

Didier

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top prijs-kwaliteit

Tophotel in het centrum van Genk. Heel uitgebreid ontbijt. Prijs - kwaliteit niet te evenaren.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel voor een normaal bedrag per nacht

Bedden iets teveel veren voelbaar maar het ontbijt was prima. Bij dreigend tekort ging de eigenaar direct aan de gang om extra broodjes te halen.

2/10 Terrible

simona, mi

Disliked: Cleanliness, property conditions & facilities, room comfort

Problema acqua

Camere molto vecchia bagno in camera diviso da unatenda Problema di tubature dai rubinetti usciva acqua nera

10/10 Excellent

ton , tilburg , nederla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zeer gastvrij

Zeer. Gastvrij met een heerlijk ontbijt goed bed kortom een aanbeveling voor mijn volgende keer , en ook belangrijk is het centrum om de hoek , bedankt en tot de volgende keer

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schoon vriendelijk huiskamer gezellig

Gjgjhgn

4/10 Poor

Pawel

Disliked: Property conditions & facilities, room comfort

Dogodne położenie i to by było na tyle

Rezerwowałem pokój dla siebie i syna na 2 noce i na stronie była podana cena całkowita 120 € płacąc rachunek okazało się że muszę dodatkowo zapłacić na śniadania syna bo pokój zarezerwowałem single (z łóżkiem 140 cm) i dodatkowo podatek więc suma wyszła prawie 140€. Rozmawiając z właścicielką usłyszałem że syn był dodatkowo nie ujęty w kosztach....nie wiem czy błąd leżał po stronie hotelu czy portalu bo wyraźnie rezerwowałem dla siebie i syna ale fakt że koszty były wyższe niż oferta pozostawia negatywne wrażenia.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

zentrale lage, parkmöglichkeit vorhanden

wir haben eine nacht im hotel verbracht. super zentrale lage. parkmöglichkeit vorhanden.empfang sehr freundlich und nett.Frühstücksbuffet sehr gut.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Gute Lage für anspruchslose

Wir trafen auf sehr freundliche Eigentümer. Das Zimmer war mit Dusche und WC im Schlafraum, durch einen dünnen duschvorhang getrennt, der sich nicht ganz schließen ließ. Das ging garnicht. Wir haben das zimmer gewechselt. Danach war das Bad zumindest mit einer alten schiebetür abzugrenzen. Schön war das trotzdem nicht. Für absolut anspruchslose reicht es aber.

6/10 Okay

Saskia