Mercure Gdynia Centrum3.0 out of 5.0
Recent guest reviews
I stayed in this hotel for 3 nights and the positive thing is that the hotel is situated near the beach and city center. The hotel has nice facilities but small rooms. The bathroom was small and getting out of the shower took a bit of an effort. Breakfast was good with a reasonable choice of fresh fruit. The hotel has a nice bar and good parking facilities.
Worst hotel of the Mercure places. Dirty bathroom looking as a low cost hotel. No heating and cold in the room - at the same time air conditioning set "for maximum" during breakfast what is crazy !!!!
Unfortunately the hotel was below my expectations, average cleanness, rooms basic old furniture . I was expecting much more than what I finally found ! Internet was a disaster working properly via the smartphone .
I have stayed in this hotel on a previous visit, and my experience this time was both better and worse. I appreciated the location much more as we were within walking distance of the beach, downtown shopping and good restaurants (will post about them separately). The last time was Christmas 2015. It was indeed Hot! But if you signed a waiver stating you requested the windows be unlocked, the breeze from the Baltic Sea was sufficient to get a good night's sleep. The breakfast buffet was varied and delicious, better than in winter. The lounge bar had a dessert that was other worldly - so delicious! Warm cheese cake with a warm caramel sauce, topped with a lemon lime ice cream. Great to come back to after a walk on the beach or walk through the shopping streets. The grading of rooms leaves much to be desired - no air conditioning except for the "premium" rooms. I had a "basic" room this time (had "premium" last time), which meant the bathroom had not been modernized in anyway since the 1960's. The toilet was so old that the cistern didn't fill up with enough water to flush anything! When I complained to reception, they asked me to come down and gave me a new, "upgraded" room immediately. While the basic room originally booked had a sea view, the "superior" room did not, but the bathroom was in good order. That said, both rooms and bathrooms were very clean. Important no matter what the location! I actually didn't mind the view over the town because I got to see the various church spires, people sunning on their balconies, and other interesting scenes of normal Polish life that you don't see at street level. I found the staff to be very friendly and extremely helpful, not to mention exceedingly patient with some very difficult, complaining guests I witnessed at reception. I would say my experience this time, compared to the last time was the difference between night and day - or winter and summer!
Nice hotel with perfect location. Breakfast is very good. Food in Winestone bar and restaurant also. Simply the best choice for a stay in Gdynia, close to beach and shopping street. Lovely staff all over.
The hotel was hot. Not warm, but hot. To open the windows fully in our room, we had to sign a paper form releasing the hotel from all responsibility and liability, which was very strange. The room had a cabinet for a refrigerator, however, there was no refrigerator. We purchased bottles of water and juice with the intention of using the refrigerator, however, that wasn't possible! Breakfast was good -- not up to the quality or selection of a Scandic or SAS hotel breakfast -- and the seating was rather chaotic. The pool was nice. Very relaxing after a long day exploring Gdynia. I had requested a room with two single beds, however, the default number of people was set to only one. I saw this after I completed the reservation, and wrote to Accor, however, I was ignored. A few days later, I wrote to the hotel directly, and received an answer stating that the usual price for breakfast was double what I had paid, so when I paid for the second person, it was like getting half off. Interesting logic!
My wife and I stayed at the Mercure whilst attending the Open'er festival. The location is excellent, right in the heart of the town easy walking distance to the beach. However we found the staff to be very unhelpful and unwelcoming. An example is we asked to check out late on our final day, we were told this would be ok if we paid a fee, unfortunately they didn't not make a note of this so we ended up having to go down teo the desk to sort if out and even then they didn't inform the cleaning staff how tried to get us to leave! That said the maid service were the only consistently polite and friendly staff I dealt with. The room was large and clean, it was very warm though and there is no air conditioning. We had to leave the window open to get some air in. There was a VIP deal were the VIP including some of the acts were staying at the hotel, I wonder if they got a better service than us? The opener open stage was set up very close to the hotel and the noise was very loud which meant we didn't get much of a sleep in post festival. We did not take the breakfast as we felt that it was overpriced and there were many nearby places offering excellent food. The bar was disappointing, one evening it closed early with the barman telling us that there till was broken. I asked if we could charge a drink to the room and he could make a not but this was refused. There is a huge outdoor area but its hard to access via the bar and wasn't being serviced. There is free use of the pool for residents, though I didn't make use of it during our stay. Overall I cannot see us returning to this hotel in the future, if I were the manager I would send the staff to the Mercure in Gdansk which has a similar set up but with friendly helpful staff and a welcoming bar restaurant that you actually want to use rather than walk past on the way to something better.
Stayed here for three nights whilst in business in Gdynia. Check in went very well, with very informative and pleasant staff, rooms are good size and very comfortable, with free WiFi, which is always welcomed, bathroom was large, with a good shower over the bath, and large wash basin. Breakfasts were very good with a good selection to choose from, I never had dinner here, so cant comment on this. Check out again was efficient, and I would recommend and stay here again
Nice lobby and bar/restaurant. Swimming pool and saunas are free for hotel guest. Free wifi was acceptable speed. But rooms are outdated and no AC. All areas except lobby was extremely warm. Could not sleep at night due to heat. Windows only opens minimum.
I reserved a 'superior room' because was staying 5 nights so figured would go up market than your basic room. As it turns out these guys use the word 'Superior' to mean 'standard'. The room was small & clean but so hot it was unbareable and noise coming from outside and inside the hotel was constant. Contacted the super non-smiley front desk and they offered a plug in fan saying the rooms didn't have air-con, it did very little to the heat in the room. After my stay I was sent a mail asking bout my stay and I sent a mail back with the above details and was told - We are very sorry to hear that the room did not meet your expectations. At the same time we would like to inform that in our offer we have also rooms with higher standard, which are equipped with air-condition, therefore we invite you to stay in Privilege room or Apartment next time. This was never mentioned at the front desk the use of the word 'Superior' is completely misleading! Pool area was too busy to use and never tried the resturant, room was super clean which is the only plus.
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in Śródmieście, Mercure Gdynia Centrum is next to Danuta Baduszkowa Music Theatre and InfoBox – Observatory of Changes. This 3-star hotel has 294 guestrooms and offers a winery, an indoor pool, and free in-room WiFi. City of Gdynia Museum and Navy Museum are also a short walk from this Gdynia hotel.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
Mercure Gdynia Centrum's 294 rooms provide coffee makers, free newspapers, and free bottled water. Guests can expect free WiFi and 20-inch LCD TVs with satellite channels. Phones, ironing boards, and desks are also standard.
Renovated in 2015, Mercure Gdynia Centrum offers a winery, an indoor pool, and a sauna. Self parking is offered for PLN 40 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 14 meeting rooms, and conference space.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 535 reviews