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Pamuk City Hotel

3.0 star property

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Photo gallery for Pamuk City Hotel

Family Quadruple Room | Premium bedding, down comforters, free minibar items, in-room safe
Business Suite, Multiple Beds, City View | Bathroom | Combined shower/tub, rainfall showerhead, designer toiletries
Economy Room, 1 Double Bed, No Windows | Premium bedding, down comforters, free minibar items, in-room safe
Point of interest
Point of interest

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Dugmeci Mahallesi Suburcu Caddesi No 14, Gaziantep, Sahinbey, 27010
  • Place, Gaziantep Castle
    ‪3 min walk‬
  • Place, Hışvahan
    ‪3 min walk‬
  • Place, Coppersmith Bazaar
    ‪7 min walk‬
  • Airport, Gaziantep (GZT-Oguzeli Intl.)
    ‪21 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, down comforters, free minibar items, in-room safe

Family Quadruple Room

  • City view
  • 377 sq ft
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Economy Room, 1 Double Bed, No Windows

Economy Room, 1 Double Bed, No Windows | Premium bedding, down comforters, free minibar items, in-room safe

Economy Room, 1 Double Bed, No Windows

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room, Multiple Beds, City View

Classic Twin Room, Multiple Beds, City View | Premium bedding, down comforters, free minibar items, in-room safe

Classic Twin Room, Multiple Beds, City View

  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, City View

Deluxe Room, 1 Bedroom, City View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 1 Bedroom, City View

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Business Suite, Multiple Beds, City View

Business Suite, Multiple Beds, City View | Premium bedding, down comforters, free minibar items, in-room safe

Business Suite, Multiple Beds, City View

  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, free minibar items, in-room safe

Standard Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double or Twin Room, City View

Luxury Double or Twin Room, City View | Premium bedding, down comforters, free minibar items, in-room safe

Luxury Double or Twin Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Double Room

Premium bedding, down comforters, free minibar items, in-room safe

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Economy Double Room No Window

Premium bedding, down comforters, free minibar items, in-room safe

Economy Double Room No Window

  • Sleeps 2
  • Free WiFi

About the neighborhood

Gaziantep

Located in Gaziantep City Center, Pamuk City Hotel is within a 5-minute walk of Hışvahan and within 15 minutes of other popular attractions like December 25 Museum. This 41-room, 3-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Gaziantep Castle - 3 min walk - 0.2 miles
  • Hışvahan - 3 min walk - 0.2 miles
  • Coppersmith Bazaar - 7 min walk - 0.4 miles
  • Naib Turkish Bath - 8 min walk - 0.5 miles
  • Antep Sepeti - 12 min walk - 0.6 miles

Getting around

  • Gaziantep Station - 19 min walk
  • Gaziantep (GZT-Oguzeli Intl.) - 28 min drive

Restaurants

  • ‪Dönerci Mehmet Usta - ‬1 min walk
  • ‪Çağdaş Tatlı & Katmer - ‬1 min walk
  • ‪Ciğerci Feyzo - ‬1 min walk
  • ‪Dürümcü Habeş - ‬1 min walk
  • ‪Güllüoğlu Baklavaları - ‬1 min walk

About this property

Pamuk City Hotel

Guests of Pamuk City Hotel enjoy access to free WiFi in public areas, meeting rooms, and coffee in a common area. Self parking is offered for TRY 150 per day. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include an arcade/game room, a terrace, and laundry facilities.
Guests can expect free WiFi and 22-inch LCD TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include dining areas, free minibar items, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (TRY 150 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sahra

Things to do

  • Arcade/game room
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge
  • Paper towels
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Heated floor
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: TRY 150 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 13031

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Pamuk City Hotel Gaziantep
Pamuk City Gaziantep
Pamuk City

Frequently asked questions

What can I see around Pamuk City Hotel?

This hotel is situated in Gaziantep City Center, just steps from Hamam Museum and Hışvahan, and within a short walk of Touristic Gaziantep Bazaar. You'll also find Gaziantep Castle and Naib Turkish Bath less than a mile away.

Is there parking available at Pamuk City Hotel?

Yes, covered parking is offered for TRY 150 per day.

Does Pamuk City Hotel feature a casino?

No, Pamuk City Hotel doesn't have a casino.

Will I find an indoor pool at Pamuk City Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Pamuk City Hotel?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and a free minibar (limited items).

Are there hot tubs at Pamuk City Hotel?

No, there isn't a spa tub at this hotel.

Does Pamuk City Hotel have a restaurant with a breakfast menu?

Yes, Pamuk City Hotel serves breakfast for a surcharge at Sahra.

Will Pamuk City Hotel allow pets to stay for free?

Yes, pets stay free at Pamuk City Hotel.

Are there connecting rooms at Pamuk City Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Pamuk City Hotel?

The closest major airport to Pamuk City Hotel is Gaziantep (GZT-Oguzeli Intl.), which is 11.9 mi away (28 minutes by car).

Are there rooms with balconies at Pamuk City Hotel?

Yes, every guestroom at Pamuk City Hotel comes with a deck/patio and some offer city views.

Pamuk City Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 21 out of 116 reviews
Rating 8 - Good. 18 out of 116 reviews
Rating 6 - Okay. 20 out of 116 reviews
Rating 4 - Poor. 17 out of 116 reviews
Rating 2 - Terrible. 40 out of 116 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

3.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The great experience very helpful hotel staff and very clean hotel thanks
Stayed 3 nights in Sep 2023
Verified

8/10 Good

WAI TONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

Good location. Helpful staff.TV is working
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Arazoo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was so old and toilet was broken , and at night we couldn’t sleep because of the cigarette smoke coming to our room…we just liked the location that’s all.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Ali

Liked: Staff & service
Disliked: Property conditions & facilities
Booked for 7 nights but stay only 3 nights very noisy
Stayed 7 nights in May 2023
Verified

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible service no one spoke English and not friendly and so dirty bathroom not good cleaning
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Mutlu

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty rooms, blood on sheets (i took pictures), and drunk noisy guests. Before we check-in, the hotel showed that we checked in and charged the payment from Expedia. There was a reason we asked for no payment in advance, payment to be done on arrival, we needed 3 different invoices but they charged all from one company card, so, so annoying, here the major responsible is Expedia than Pamuk City Hotel.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Anil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a safe place

Service staff of house keeping lack integrity and invade personal space of guest. Air-conditioning controls dont work. Rooms are not made on regular basis. Not a safe place
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Radwan

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad reception
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Riza

Disliked: Staff & service, amenities
Oda bildiğiniz korku evi gibi. Karanlık ,ışık yetersiz. Temizlik berbat. Odadaki kettle ın içinde çay demlenmiş ve atılmamış. On larda kurt olmuş . Oda da yorgan yoktu.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kerem

Disliked: Cleanliness, staff & service, amenities
Sadece konumu
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Vahit

personel iyi ama odalar bakımsız ve havasızdı.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Aliye

Liked: Cleanliness, property conditions & facilities, room comfort
İyi
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Serda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bir gece konakladım sabun,şampuan,duş jeli sayamadığım ince detaylara kadar düşünülmüştü yaşadığım sorun dile getirir getirmez hemen çözümlendi temizdi
Stayed 1 night in May 2025
Verified

4/10 Poor

Salih

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht empfehlenswert Alles anders als ein Unterkunft.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

A fuir

La chambre n’avait pas de fenêtre. Une odeur infecte de cigarette même si on allumait la climatisation pour essayer de mieux respirer. Les draps avec des tâches, salle de bain avec joints marrons ! Presque impossible d’utiliser le wc : distance entre la cuvette et le mur est très petite.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temizlik konusunda çok kötüydü, oda havasız havalandırmak için cam dahi yoktu.
Stayed 2 nights in May 2025
Verified

4/10 Poor

MURAT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temizlik yapilmamisti.

Odaya girdigimizde sadece duzen vardi. Yerler supurup silinmemisti.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

cem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Merkezi konumda ancak buzdolabı bozuk saç kurutma makinası bozuk havalandırma çalışmıyor klima canı isterse çalışıyor prizlerin yarısı çalışmıyor. Klimanın üzeri bir parmak kalınlığında toz ile kaplıydı abartısız. Yatak başlığı toz icindeydi. Battaniye kokuyordu pisti. Nevresimlerde sigara yanıkları vardı. Penceresiz oda havalandırma da çalışmadığı icin gece oksijenimiz bitti ve kapıyı açıp havalanmasını bekledik. Yan odalarda yabancılar kalıyordu ve geç saatlere kadar bağırarak konuştular duvara vurduk susmadılar. Sabit telefondan lobiyi aramak istedik telefon da çalışmıyordu. Burayı özellikle otoparkı var yazdığı icin tercih ettik otele gelince otopark girişi göremeyince arayıp sorduk ve otopark olmadığını söylediler. Civarda ücretli otopark varmış biz akıl edememişiz ama otelin özelliklerinde otopark var yazıyor fakat yok herhangi bir otoparka bırakacaksınız arabayı. Kendinize olan saygınızı kaybetmenize sebep olacak bir otel.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr tolles nettes Personal die Umgebung super mit allem erreichbar
Stayed 11 nights in Feb 2025
Verified

6/10 Okay

Ahmet

Disliked: Property conditions & facilities, room comfort
Vasat.Bir gece kaldık idare eder. Kahvaltı için rezervasonda sknt yaşadık.Yanında bar var çok ses oluyor.Bir daha gelmem.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Yusuf Samet

Disliked: Staff & service, property conditions & facilities, room comfort

Berbat

2 metre kare bir odada penceresiz ve klimasız bir şekilde gece geçirdik dışarısı soğuk olmasa dışarda uyurdum
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Verified traveler

Camsız oda

cam yoktu havasız bir oda da kaldım
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okumakta fayda vardır.

Merhabalar, sonraki gelecek olan arkadaşlara tavsiye için yazıyorum. Odalarda klima çalışmıyor,çalışan yere gitsem de klima kendini soğutmuyor. Prizler çalışmıyor, başka odaya geçtim orda da buzdolabı çalışmıyor. Yatak çok kullanıldığı için rahatsız edici.üst kat alt katda kalan herkesin ne konuştuğunu bile duyabilirsiniz. Nezaketin olmadığı bi yer. Umarım hizmet vermek için bu söylediklerimi düzeltirler.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

cansu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misafirperverlikleri çok iyiydi. Çok memnun kaldık
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Ali Reza

Disliked: Cleanliness, staff & service, property conditions & facilities
Dusche war echt schmutzig
Stayed 1 night in May 2024