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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Business center
Free toiletries, hair dryer, towels, soap
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Dolly Parton Statue
    ‪3 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(104 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2
  • Free WiFi

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Sevierville

SureStay Plus Hotel by Best Western Sevierville is located within a mile (2 km) of Dolly Parton Statue and Sevier County Heritage Museum. This 80-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Sevierville Historic Walking Trail - 12 min walk - 0.7 miles
  • Wilderness at the Smokies - 2 min drive - 1.3 miles
  • Dolly Parton Statue - 3 min drive - 1.5 miles
  • Soaky Mountain Waterpark - 3 min drive - 1.5 miles
  • Wild WaterDome - 3 min drive - 1.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Krispy Kreme - ‬5 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Guests of SureStay Plus Hotel by Best Western Sevierville enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

What's there to do near SureStay Plus Hotel by Best Western Sevierville?

This hotel is located in Sevierville, close to Titanic Museum, Island at Pigeon Forge, and Dollywood. You'll also find Wilderness at the Smokies and Soaky Mountain Waterpark within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Jun 10, 2026 start from $53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Plus Hotel by Best Western Sevierville?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does SureStay Plus Hotel by Best Western Sevierville have a casino on the premises?

No, SureStay Plus Hotel by Best Western Sevierville doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Sevierville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about SureStay Plus Hotel by Best Western Sevierville?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and free breakfast plus some guestrooms include free WiFi.

Does SureStay Plus Hotel by Best Western Sevierville have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Plus Hotel by Best Western Sevierville feature a restaurant that includes a breakfast menu?

SureStay Plus Hotel by Best Western Sevierville offers free breakfast though there is no restaurant.

Will SureStay Plus Hotel by Best Western Sevierville allow pets to stay for free?

No, pets aren't allowed at SureStay Plus Hotel by Best Western Sevierville.

Does SureStay Plus Hotel by Best Western Sevierville have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from SureStay Plus Hotel by Best Western Sevierville?

The closest major airport to SureStay Plus Hotel by Best Western Sevierville is McGhee Tyson Airport (TYS), which is about 23.8 mi away.

Are there rooms with balconies at SureStay Plus Hotel by Best Western Sevierville?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Sevierville.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 574 out of 1173 reviews
Rating 8 - Good. 292 out of 1173 reviews
Rating 6 - Okay. 160 out of 1173 reviews
Rating 4 - Poor. 78 out of 1173 reviews
Rating 2 - Terrible. 69 out of 1173 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and for the price can’t beat it it was super close to everything and was so easy will be staying there again the very next time I visit
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Kandi

Liked: Cleanliness, staff & service, amenities
Friendly staff at a convenient location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness
We enjoy our stay everytime we stay here.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very friendly!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carol

The room was beautiful and the staff was very friendly and accommodating
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, easy check-in, location was all amazing
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Very affordable. Clean. Good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always super friendly and the hotel and rooms are very clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Staff is super friendly and beds are comfy
Stayed 27 nights in Nov 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Comfy beds and the staff are great people
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff and the continental breakfast was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sherra

Liked: Cleanliness, staff & service, amenities
Clean, lobby smelled amazing, convenient to convention center. Away from the mess of the strip.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room very friendly wonderful bed and pillows will definitely stay here again great price too
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room super clean , nice breakfast and super nice staff except for one of the staff and the price all in all made it 5 stars
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, safe area. Perfect for our family trip.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff. Nice Continental breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean the staff was very polite
Stayed 1 night in Dec 2025
Verified

8/10 Good

Randy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. Great vaule and location for the price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
The beds were so comfortable after our long day at Dollywood with a toddler! We absolutely loved it!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room, good breakfast and excellent location. Definitely I'll stay again.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Ckean room, front desk staff was very nice!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable bed
Stayed 3 nights in Nov 2025

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