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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Business center
Business center
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Dolly Parton Statue
    ‪3 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(104 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2
  • Free WiFi

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • Free WiFi

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • Free WiFi

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Sevierville

Located within a mile (2 km) of Dolly Parton Statue, SureStay Plus Hotel by Best Western Sevierville is within 2 miles (3 km) of Wilderness at the Smokies. This 80-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Sevierville Historic Walking Trail - 12 min walk - 0.7 miles
  • Wilderness at the Smokies - 2 min drive - 1.3 miles
  • Dolly Parton Statue - 3 min drive - 1.5 miles
  • Soaky Mountain Waterpark - 3 min drive - 1.5 miles
  • Wild WaterDome - 3 min drive - 1.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Krispy Kreme - ‬5 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Guests of SureStay Plus Hotel by Best Western Sevierville enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

What's there to do near SureStay Plus Hotel by Best Western Sevierville?

This hotel is located in Sevierville, close to Dollywood, Soaky Mountain Waterpark, and Wilderness at the Smokies. You'll also find Titanic Museum and Douglas Lake within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on May 28, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Plus Hotel by Best Western Sevierville?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does SureStay Plus Hotel by Best Western Sevierville have a casino on the premises?

No, SureStay Plus Hotel by Best Western Sevierville doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Sevierville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about SureStay Plus Hotel by Best Western Sevierville?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and free breakfast plus some guestrooms include free WiFi.

Does SureStay Plus Hotel by Best Western Sevierville have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Plus Hotel by Best Western Sevierville feature a restaurant that includes a breakfast menu?

SureStay Plus Hotel by Best Western Sevierville offers free breakfast though there is no restaurant.

Will SureStay Plus Hotel by Best Western Sevierville allow pets to stay for free?

No, pets aren't allowed at SureStay Plus Hotel by Best Western Sevierville.

Does SureStay Plus Hotel by Best Western Sevierville have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from SureStay Plus Hotel by Best Western Sevierville?

The closest major airport to SureStay Plus Hotel by Best Western Sevierville is McGhee Tyson Airport (TYS), which is about 23.8 mi away.

Are there rooms with balconies at SureStay Plus Hotel by Best Western Sevierville?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Sevierville.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 578 out of 1177 reviews
Rating 8 - Good. 290 out of 1177 reviews
Rating 6 - Okay. 160 out of 1177 reviews
Rating 4 - Poor. 80 out of 1177 reviews
Rating 2 - Terrible. 69 out of 1177 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carol

Traveled with group, Traveled with partner
The room was beautiful and the staff was very friendly and accommodating
Stayed 3 nights in Feb 2026

10/10 Excellent

Patricia

Stayed 1 night in Feb 2026

4/10 Poor

Nathaniel

Stayed 1 night in Nov 2025

6/10 Okay

Shonda

Stayed 1 night in Feb 2026

8/10 Good

Randy

Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Stayed 1 night in Feb 2026

8/10 Good

Randy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. Great vaule and location for the price.
Stayed 1 night in Feb 2026

10/10 Excellent

Sherra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, lobby smelled amazing, convenient to convention center. Away from the mess of the strip.
Stayed 2 nights in Feb 2026

10/10 Excellent

Arieanna

Stayed 2 nights in Feb 2026

2/10 Terrible

Courtney

Stayed 2 nights in Jan 2026

10/10 Excellent

Chaney

Stayed 2 nights in Dec 2025

10/10 Excellent

david

Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Stayed 3 nights in Feb 2026

10/10 Excellent

Stacey

Stayed 1 night in Feb 2026

10/10 Excellent

Pennie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent service, nice beds very comfortable, breakfast could use some improvement. But over all it was an awesome experience.
Stayed 2 nights in Feb 2026

4/10 Poor

Marian, Marietta

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My room was not clean and the property looks very poorly maintained.
Stayed 2 nights in Feb 2026

10/10 Excellent

robert

Business traveler
Liked: Cleanliness, staff & service, amenities
It was clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Jill, Pigeon Forge

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very comfortable. Friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Maura

Liked: Cleanliness, amenities
Room was nice, inexpensive, clean. They were replacing many beds which is nice to see, but it was a bit inconvenient walking down that halls the nights I was there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
We enjoy our stay everytime we stay here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room super clean , nice breakfast and super nice staff except for one of the staff and the price all in all made it 5 stars
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very friendly!
Stayed 1 night in Jan 2026

8/10 Good

Marlena

Stayed 3 nights in Jan 2026

6/10 Okay

Roy

noisey,will not fix things,high price for two star
Stayed 7 nights in Jan 2026

6/10 Okay

Mark, Berlin

Business traveler
Room was good.
Stayed 1 night in Nov 2025

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