It was convenient to dollywood and there were lots if fast foid places close by. Our room was not the cleanest. There were a few little moths/gnats in the room. No breakfast because of covid but that wasnt on the website.
The only off thing was the hotel was under construction, and it was almost impossible to find the entrance and figure out where to go for check in. Something in an email or posted signs would have helped. Otherwise the staff was very helpful and the rooms were clean.
We had a 4-night stay at this location. Due to Covid-19, the cleaning staff did not provide daily services. However, if they were in the hall and you asked them for clean towels or soap or anything, they told you that you had to get it from the front desk. That was inconvenient, especially since they were right there.
This was a nice place with friendly staff. Nice area.
Looks recently renovated. Clean for the most part (but had some dust in a carpet free environment in the room). Had all that we needed for the night (clean bed, bathroom, etc). Since there's no carpet things tended to echo like doors closing in the hallways and could easily hear TV from adjoining room door. Breakfast was basic but fine. Bathroom fan was loud like something was loose/broken. For the price it was hard to beat while passing through the area.
Loud, dirty, typical roach coach motel. Uncooperative management won’t let you cancel after first night issues.
The location was good and everything was nice. Clean
Rude staff, did not feel safe as anyone could walk in and staff not at desk or never bothered to look up, mold in bathroom, saftey concern where tile beside elevator different height than tile in hall. Overall very poor. On positive housekeeping did good job in room. General manager did call me back after no elevator all day.
Clean, location, price, friendly service. Wooden floors was nice and nice bathroom.
I loved the water slide at the pool and convenient location next to restaurants and a Kroger
Clean, convent to shopping and I-40. Nothing fancy about this hotel but a nice place to stay.
Close to where i needed to be during the holiday weekend
Close to attractions, decently priced. But the beds were hard as a rock. Pillows were soft and flattened immediately. No mirror on room, so the 3 three girls i was with all had to take long turns in the bathroom doing makeup in a foggy mirror.
Nice Hotel , Everyone was super Friendly was next to cracker barrel and starbucks . Stayed there and went to pigeon forge and gatlinburg daily ! Very Happy !
Within a short walk of Floyd Garrett's Muscle Car Museum, Econo Lodge Sevierville is within a mile (2 km) of Dolly Parton Statue. The 80 rooms at this hotel include refrigerators, microwaves, and coffee makers.
The 80 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
Guests of Econo Lodge Sevierville enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
It was convenient to dollywood and there were lots if fast foid places close by. Our room was not the cleanest. There were a few little moths/gnats in the room. No breakfast because of covid but that wasnt on the website.
Dear Valued Guest, Please accept my sincere apology for the problems you encountered with your stay. Be assured that your comments have been forwarded to the appropriate departments to be address. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Regards, Natoya Front Desk Manager
Dear Valued Guets, Thanks for staying with us. We appreciate your feedback! Regards, Natoya Front Desk Manager
The only off thing was the hotel was under construction, and it was almost impossible to find the entrance and figure out where to go for check in. Something in an email or posted signs would have helped. Otherwise the staff was very helpful and the rooms were clean.
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback! Please accept my sincere apology for the problems you encountered with your stay.Be assured, we have posted signs and it's also on our website. Thank you again for sharing your experience, and we hope to see you again soon! Regards, Natoya Front Desk Manager
We had a 4-night stay at this location. Due to Covid-19, the cleaning staff did not provide daily services. However, if they were in the hall and you asked them for clean towels or soap or anything, they told you that you had to get it from the front desk. That was inconvenient, especially since they were right there.
Dear Lane, Thanks for staying with us. We appreciate your feedback! Please accept my sincere apology for the problems you encountered with your stay. Be assured that your comments have been forwarded to the appropriate departments to be address. We'll work hard to fix the issue you experienced. Thanks for letting us know. Regards, Natoya Front Desk Manager
This was a nice place with friendly staff. Nice area.
Dear Valued Guest, Thanks for staying with us. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience,we hope to see you again soon! Regards, Natoya Front Desk Manager
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback!
Looks recently renovated. Clean for the most part (but had some dust in a carpet free environment in the room). Had all that we needed for the night (clean bed, bathroom, etc). Since there's no carpet things tended to echo like doors closing in the hallways and could easily hear TV from adjoining room door. Breakfast was basic but fine. Bathroom fan was loud like something was loose/broken. For the price it was hard to beat while passing through the area.
Dear Roger, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Please accept my sincere apology for the problems you encountered with your stay regarding the dust in the room and the echoing. Be assured that your comments have been forwarded to the appropriate departments to be address. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards, Natoya Front Desk Manager
Thanks for staying with us. We appreciate your feedback! Regards, Natoya Front Desk Manager
We're sorry you were unhappy. Please accept my sincere apology for the problems you encountered with your stay. Sincerely, Natoya Front Desk Manager
Dear Melinda, Thanks for staying with us. We appreciate your feedback! We hope to see you again. Regards, Natoya Front Desk Manager