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Best Western Cades Cove Inn

2.5 out of 5.0

Recent guest reviews

Made reservations a week in advance arrived at 6pm after a 10 hour drive room was filthy had to wait in lobby on furniture that smelled of body odor, no wifi in rooms after repeatedly complaining don't stay here

Nice clean room,well furnished, good bed, Bathroom was good, Rocking chairs on the porch, (how good's that) Good Breakfast in a decent sized dinning room. Staff were spot on. Location suited us just fine,

Front desk Lady not very friendly. No toiletries such as soap, shampoo or lotion bottles in room. Had to go ask for it. Chintzy. Room was not cleaned until after 2:45 p.m. the second day. I have never stayed at a hotel that didn't clean before then. Appeared to be short-staffed. Older man cleaning rooms and seemed to be doing it all alone. For $310 for 2 nights, we didn't get the service I would have expected.

Traveling with family and had a great stay ! Breakfast was awesome, rooms were clean and spacious. 2 sinks made getting ready to go out easy ! Staff is extremely helpful and very nice. Pool was nice and pool slide was awesome !

This place was clean and very nice. I like the fact is did NOT have carpet in the rooms...carpet seems so dirty, yet these floors made the room seem cleaner. The floor was faux wood vinyl. The beds were very good. Mattresses were top notch! The staff were all very friendly. The pool was nice and refreshing. We liked the fact there were picnic tables near the pool. We ordered pizza one night and ate it outside at the picnic tables. We spend a lot of time in nearby Cades Cove having a picnic lunch and watching the wildlife. While at the hotel we spend many mornings and evenings on the benches behind the hotel (looks out over a field and mountains) just relaxing and enjoying the outdoors. The breakfast was very good for hotel style breakfast: sausage, eggs, biscuits, gravy, waffles, cereal, yogurt,pastry, fruit (very slim pickings of fruit - only had bitter red delicious apples and no other choice). the Coffee was very good with three different kinds of creamer dispensers. My only complaint was the first night we stayed...just as we got to sleep good...the alarm clock went off at midnight! Then when I finally got back to sleep... a few hours later the alarm clock started going off in the vacant room next door to us. I called the front desk to ask if they could come turn it off. Finally after 10-15 mins he arrived and went into the room next door and shut off the alarm! By this point I was wide awake and could not get back to sleep. The only other problem we encountered was two doors down was a family with two little yippy dogs....that liked to bark all the time!

My wife and I stayed here for our 13th wedding anniversary, and we couldn't have picked a better place. It was quiet, and surrounded by the beauty of the Smoky Mountians, instead of a heap of tourism.

The room was perfectly appointed with new furniture and fixtures. Very clean with very comfortable beds and a large new flat screen TV set. The hotel was right in the middle of town and just down the road from the Caverns which was my first destination for the next day.

Hotel is located close to Smoky Mountain entrance in a small rural area. Great places to eat and walk (Trailhead Steakhouse across the street is really good - recommend making reservations). Location all the basic amenities one needs for a quiet relaxing vacation. Only issue was that when room was remodeled, the construction was not complete. Room was missing all the base boards.

Highly recommend this motel. Friendly staff, excellent breakfast, clean rooms, comfortable beds, and plenty of room make this a great place to stay. The location is convenient to good eating places, and nearby attractions. A great place to stay if you want to visit Cades Cove in the Smoky Mountains. Also, close to Pigeon Forge and Gatlinburg.

I have nothing to say but good things about my stay there. It was very quiet at night & the service & breakfast were excellent. I would stay there again in a heartbeat. It was close to other businesses that I frequented & the parking was excellent.

7824 E Lamar Alexander Pkwy Townsend TN

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Cades Cove Inn places you next to Shadows of the Past Hiking/Biking Trail and within a 5-minute walk of Dark Island Swinging Bridge. This 54-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. The Little River Railroad and Lumber Company Museum and River Rage Go-Kart Track are also near this Townsend motel.


Free full breakfast is included with your stay and awaits you each morning.


All 54 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Rooms also include ironing boards.

Property features

At Best Western Cades Cove Inn, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a business center and a seasonal outdoor pool.

Room options

Suite, 1 King Bed, Non Smoking, Hot Tub

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 537 reviews