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Best Western Cades Cove Inn

Property class: 2.5

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Photo gallery for Best Western Cades Cove Inn

A modern living room with a sofa, a coffee table, and a dining area.
A spacious room with large windows, a patterned rug, and a modern ceiling design.
A hotel room with a large bed, bedside tables, a desk with a chair, and a view of the hallway.
A reception area with a counter, two sofas, a coffee table, and a large window providing a view of the outdoors.
A living room with a stone fireplace, a flat-screen TV mounted above a cabinet, and a dining table with chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, Townsend Visitor Center
    ‪3 min walk‬
  • Place, The Little River Railroad and Lumber Company Museum
    ‪6 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted lamp, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a sofa, a small table, a bed with a headboard, and a nightstand.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.8 out of 10
Excellent
(5 reviews)
  • 720 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(42 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Townsend

Best Western Cades Cove Inn places you next to Shadows of the Past Hiking/Biking Trail and within a 5-minute walk of Townsend Visitor Center. This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.2 miles
  • Shadows of the Past Hiking/Biking Trail - 3 min walk - 0.2 miles
  • The Little River Railroad and Lumber Company Museum - 6 min walk - 0.4 miles
  • Dark Island Swinging Bridge - 7 min walk - 0.4 miles
  • River Rage Go-Kart Track - 2 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 32 min drive

Restaurants

  • ‪Walland Shop Groceries And Gas - ‬11 min drive
  • ‪Peaceful Side Social - ‬9 min walk
  • ‪The Townsend Abbey - ‬7 min walk
  • ‪Burgermaster Drive-in - ‬3 min drive
  • ‪The Heavenly Roast - ‬12 min drive

About this property

Best Western Cades Cove Inn

At Best Western Cades Cove Inn, guests have access to a gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Null
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

What is there to do close to Best Western Cades Cove Inn?

Located steps from Shadows of the Past Hiking/Biking Trail, this hotel is in Townsend, and within a 10-minute walk of The Little River Railroad and Lumber Company Museum and Dark Island Swinging Bridge. You'll also find Great Smoky Mountains National Park and Great Smoky Mountains Heritage Center within a short drive.

How much does it cost to stay at Best Western Cades Cove Inn?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Best Western Cades Cove Inn on Nov 9, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Cades Cove Inn?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Cades Cove Inn have a casino on the premises?

No, Best Western Cades Cove Inn doesn't have a casino.

Is there an indoor pool at Best Western Cades Cove Inn?

No, there is no indoor pool at this hotel.

Is Best Western Cades Cove Inn good for couples?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a private hot tub and a fireplace.

Are there hot tubs at Best Western Cades Cove Inn?

No, this hotel doesn't have a spa tub.

Does Best Western Cades Cove Inn feature a restaurant that includes a breakfast menu?

Best Western Cades Cove Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Cades Cove Inn allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Cades Cove Inn for a fee of USD 40 per pet, per night.

Are there connecting rooms at Best Western Cades Cove Inn?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Cades Cove Inn?

The closest major airport to Best Western Cades Cove Inn is McGhee Tyson Airport (TYS), which is 21.3 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Best Western Cades Cove Inn?

No, you won't find guestrooms with balconies at Best Western Cades Cove Inn.

Best Western Cades Cove Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff were friendly and the breakfast was great!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking and late check in were great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great friendly staff, great breakfast, and good price.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful values!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, decent breakfast, comfortable beds.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the kindness of the staff. Thank you!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Nice place. I’ll be back
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet clean place to stay in the beautiful mountains of Tennessee!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and very quiet peaceful stay
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Fine is the perfect word to describe this hotel. We were only there for a night because of the location, and it was truly fine.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
The front staff was really nice- but the bathroom needed a good cleaning especially the bottom of the toilet- the air conditioner made a terrible noise
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, towels were little shabby, lock on door very hard to lock and unlock. Great breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Room was clean very quite and breakfast was really good
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Selection of food was great. Staff was very friendly and always cheerful....
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilty, friendly staff, good breakfast
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were helpful and friendly. Overall is was a nice stay
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was everything we needed. The room was clean but we had tiny flies all in the room. There was a strong smell of pot the whole time we were there. I can’t do a review on breakfast because we didn’t eat there but the facility was clean. The only draw back was the flies and strong smell of pot from others staying there. The location was perfect and the room was clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant & friendly staff. Excellent breakfast. Convenient location. Parking is good.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
For me it was just a place to sleep for the night and for that purpose it was okay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location and met my needs. Can't comment on the food as I left before it was available. Parking was ample with wide spaces so no worries about dents from careless people. It was hot as blazes and the AC worked find. No complaints.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel in a great place
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at check in and out was very nice and informative. The rooms were very clean and nice. The Breakfast staff was very helpful and made sure we had everything we needed. The parking and hotel grounds were very clean, and the lighting was great. Enjoyed are stay,and will return again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Bed was comfortable. Plenty of parking, breakfast was good.
Stayed 1 night in Apr 2026

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