See all properties

Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Lobby
Reception
Exterior
Property amenity
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
321 Reagan Drive, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

9.0 out of 10
Wonderful
(11 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

9.6 out of 10
Exceptional
(169 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

9.4 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (One Bed King, Handicapped, HEARING)

A hotel room with a large bed, two bedside tables, a nightstand, and a wall-mounted lamp.

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

8.8 out of 10
Excellent
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (One Bed King)

Suite (One Bed King) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

You may also like

Ad

Quality Inn Creekside - Downtown Gatlinburg

Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
6.4 out of 10, 1,083 reviews
$60 nightly
The price is $68
May 5 - May 6
Total with taxes and fees
Quality Inn Creekside - Downtown Gatlinburg

About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Comfort Suites Gatlinburg Downtown-Convention Center while other popular sites like Ripley's Aquarium of the Smokies are within a 15-minute stroll. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.2 miles
  • Gatlinburg Space Needle - 5 min walk - 0.3 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Anakeesta - 9 min walk - 0.5 miles
  • Ripley's Aquarium of the Smokies - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 75 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

At Comfort Suites Gatlinburg Downtown-Convention Center, guests have access to an indoor pool, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and a fireplace in the lobby.
Guests can expect 50-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. For a restful night's sleep, sink into the pillowtop bed with premium linens and a down comforter. Other amenities include sitting areas, microwaves, and coffee makers. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Indoor pool
Country Inn & Suites by Radisson, Gatlinburg, TN
Gatlinburg
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,130 reviews
$76 nightly
The price is $85
May 10 - May 11
Total with taxes and fees
Country Inn & Suites by Radisson, Gatlinburg, TN

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-7:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Is a free cancellation option available at Comfort Suites Gatlinburg Downtown-Convention Center?

Comfort Suites Gatlinburg Downtown-Convention Center provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on May 17, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Comfort Suites Gatlinburg Downtown-Convention Center?

This hotel is located in Gatlinburg, a short 14-minute walk from Ripley's Aquarium of the Smokies and also 15 minutes on foot from Great Smoky Mountains National Park. You'll also find Gatlinburg SkyPark and Anakeesta less than a mile away.

Will I be able to park at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, covered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Comfort Suites Gatlinburg Downtown-Convention Center include a casino at the property?

No, Comfort Suites Gatlinburg Downtown-Convention Center doesn't have a casino.

Will I find an indoor pool at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Comfort Suites Gatlinburg Downtown-Convention Center?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as an indoor pool.

Does Comfort Suites Gatlinburg Downtown-Convention Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Suites Gatlinburg Downtown-Convention Center have a restaurant with a breakfast menu?

Yes, Comfort Suites Gatlinburg Downtown-Convention Center serves free buffet breakfast each morning from its snack bar.

Does Comfort Suites Gatlinburg Downtown-Convention Center allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Gatlinburg Downtown-Convention Center though service animals are welcome.

Does Comfort Suites Gatlinburg Downtown-Convention Center have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Comfort Suites Gatlinburg Downtown-Convention Center?

The closest major airport to Comfort Suites Gatlinburg Downtown-Convention Center is McGhee Tyson Airport (TYS), which is about 27.4 mi away.

Can I book a room with a balcony at Comfort Suites Gatlinburg Downtown-Convention Center?

No, there aren't any guestrooms at Comfort Suites Gatlinburg Downtown-Convention Center that offer a balcony.

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 913 out of 1291 reviews
Rating 8 - Good. 268 out of 1291 reviews
Rating 6 - Okay. 69 out of 1291 reviews
Rating 4 - Poor. 17 out of 1291 reviews
Rating 2 - Terrible. 24 out of 1291 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness
Very happy w stay
Stayed 2 nights in Apr 2026

10/10 Excellent

Soumadatya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. New, clean, comfortable, good breakfast, great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Yamelys

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, staff was friendly, and the place was clean and nice
Stayed 4 nights in Jan 2026

8/10 Good

joann

Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spotless room. Nice decor. Large room .
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and property. Breakfast food was good
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned exceptionally everyday. Staff was very polite. My only advice would be to add some kind of breakfast potatoe to the breakfast buffet line. Other than that we really enjoyed our stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Yasmir, North Port

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent , The rooms were very clean, the breakfast could have been a little better, but it was tasty. We hope to return on our next visit. Thanks
Stayed 2 nights in Jan 2026

6/10 Okay

John

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was an excellent condition. The staff was far from courteous. The one desk clerk wishing us well on the way out was more words than we had heard from anyone the entire time. This includes several encounters of having to get our keys reset.
Stayed 4 nights in Jan 2026

10/10 Excellent

clord

Stayed 1 night in Jan 2026

8/10 Good

Odgie

Stayed 4 nights in Jan 2026

10/10 Excellent

Emmeline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean, great price and excellent location. Near everything
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities and rooms are very nice and clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amael, Miami

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel, and best of all, very new. The bed was excellent and the location spectacular. However, the rooms needs better soundproofing; you can hear every step of your upstairs or next-door neighbors, even when they turn the water taps on and off.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rosalyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large clean room, proximity to everything. Breakfast included, fitness room, guest laundry free parking, freindly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities
The lady at the front desk was so helpful. The entire property was nice as well. It was very clean!
Stayed 1 night in Jan 2026

8/10 Good

melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was garbage. Staff was good. Parking good. I don’t like no maid service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very welcoming and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Venkatesh

Stayed 1 night in Jan 2026

6/10 Okay

Sara

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Breakfast wasn’t great but edible & the yogurt was expired by several months. Everything else was perfect and staff were great!
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2025

8/10 Good

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast menue needs improve
Stayed 4 nights in Dec 2025

8/10 Good

Tom

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice but the acoustics from the floor above were terrible. So noisy! The breakfast was wiped out and nothing was restocked! Appreciated the parking close to downtown.
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean! Newer hotel. Excellent staff & breakfast. We will definitely stay here again!!
Stayed 1 night in Jan 2026