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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Hotel with free breakfast, a short walk to SkyPark

Choose dates to view prices

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Lobby
Free daily buffet breakfast
Lobby
Suite (Double Queen, Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
321 Reagan Drive, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Anakeesta
    ‪11 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Handicapped Impaired)

9.4 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(10 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Double Queen)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Double Queen)

9.6 out of 10
Exceptional
(140 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Wide King, Handicapped, HEARING)

9.4 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Wide King, HEARING)

9.0 out of 10
Wonderful
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King)

Suite (One Bed King) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (One Bed King)

  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Comfort Suites Gatlinburg Downtown-Convention Center while other popular sites like Ripley's Aquarium of the Smokies are within a 15-minute stroll. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 8 min walk - 0.5 miles
  • Anakeesta - 11 min walk - 0.6 miles
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel with free breakfast, a short walk to SkyPark
At Comfort Suites Gatlinburg Downtown-Convention Center, guests have access to an indoor pool, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and a TV in a common area.
Guests can expect 50-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. For a restful night's sleep, sink into the pillowtop bed with premium linens and a down comforter. Other amenities include sitting areas, microwaves, and coffee makers. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4:00 PM—-7:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Is a free cancellation option available at Comfort Suites Gatlinburg Downtown-Convention Center?

Comfort Suites Gatlinburg Downtown-Convention Center provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to do close to Comfort Suites Gatlinburg Downtown-Convention Center?

This hotel in Gatlinburg is within a 10-minute walk of SkyPark and Gatlinburg Space Needle. You'll also find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park less than a mile away.

Will I be able to park at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, covered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Comfort Suites Gatlinburg Downtown-Convention Center include a casino at the property?

No, Comfort Suites Gatlinburg Downtown-Convention Center doesn't have a casino.

Will I find an indoor pool at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Comfort Suites Gatlinburg Downtown-Convention Center?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an indoor pool.

Are there hot tubs at Comfort Suites Gatlinburg Downtown-Convention Center?

No, there isn't a spa tub at this hotel.

Does Comfort Suites Gatlinburg Downtown-Convention Center have a restaurant with a breakfast menu?

Yes, Comfort Suites Gatlinburg Downtown-Convention Center serves free buffet breakfast each morning from its snack bar.

Does Comfort Suites Gatlinburg Downtown-Convention Center allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Gatlinburg Downtown-Convention Center though service animals are welcome.

Does Comfort Suites Gatlinburg Downtown-Convention Center have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Suites Gatlinburg Downtown-Convention Center?

The closest major airport to Comfort Suites Gatlinburg Downtown-Convention Center is McGhee Tyson Airport (TYS), which is about 27.4 mi away.

Are there rooms with balconies that I can book at Comfort Suites Gatlinburg Downtown-Convention Center?

No, there aren't any guestrooms with balconies at Comfort Suites Gatlinburg Downtown-Convention Center.

Reviews

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 741 out of 1035 reviews
Rating 8 - Good. 214 out of 1035 reviews
Rating 6 - Okay. 49 out of 1035 reviews
Rating 4 - Poor. 11 out of 1035 reviews
Rating 2 - Terrible. 20 out of 1035 reviews

Reviews

10/10 Excellent

Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but clean
Stayed 1 night in Oct 2025

8/10 Good

Kara, Rock spring

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mehwish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Jul 2025

8/10 Good

Yvette

Traveled with family
Liked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 4 nights in Jul 2025

10/10 Excellent

Ammar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jul 2025

10/10 Excellent

MD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service!

I spent two days with my family. Everything was great alll way around.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice stay
Stayed 2 nights in Jul 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not it!
Stayed 2 nights in Jul 2025

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2025

8/10 Good

Patricia, Bakersfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but off the main strip.
Stayed 1 night in Jul 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast options were pretty limited and of the prepackaged and processed sort. Didn’t partake. Coffee was poor quality-bold coffee tasted like dirty water. You should try brewing your own. The pool had very high chlorine smell which may be due to poor ventilation. Couldn’t partake. Location was great.
Stayed 1 night in Jul 2025

8/10 Good

Aleshia

Stayed 1 night in May 2025

10/10 Excellent

jen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and pleasant. The location is convenient; we walked just about everywhere we wanted to go in Gatlinburg. The indoor pool is just so-so, but my children enjoyed it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jul 2025

8/10 Good

Asita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location was good; it's close to the Main Street walkable within 5 minutes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Clean and comfortable. Not the best breakfast but did the trick and didn’t have to spend money.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 6 nights in Jul 2025

10/10 Excellent

Cesar

Stayed 1 night in Jul 2025

10/10 Excellent

Dilli

Best place ever
Stayed 1 night in Jul 2025

10/10 Excellent

Pawel

Stayed 3 nights in Jul 2025

6/10 Okay

Syed

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025