See all properties

Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Lobby
Property amenity
Reception
Exterior
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Gym

Explore the area

View in a map
321 Reagan Drive, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(13 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

9.6 out of 10
Exceptional
(183 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(4 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

9.4 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

8.8 out of 10
Excellent
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (One Bed King)

Suite (One Bed King) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

You may also like

Ad
Exterior

Quality Inn Creekside - Downtown Gatlinburg

Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
6.4 out of 10, 1,129 reviews
$64 nightly
The price is $73
Jun 21 - Jun 22
Total with taxes and fees
Quality Inn Creekside - Downtown Gatlinburg

About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Comfort Suites Gatlinburg Downtown-Convention Center while other popular sites like Ripley's Aquarium of the Smokies are within a 15-minute stroll. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.2 miles
  • Gatlinburg Space Needle - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 75 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Built in 2024, the brand new Comfort Suites Gatlinburg Downtown-Convention Center offers an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Guests can expect 50-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. For a restful night's sleep, sink into the pillowtop bed with premium linens and a down comforter. Other amenities include sitting areas, microwaves, and coffee makers. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Suite, 2 Queen Beds, Balcony, River View (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
SureStay Plus Hotel by Best Western Gatlinburg
Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,164 reviews
$78 nightly
The price is $88
Jun 21 - Jun 22
Total with taxes and fees
SureStay Plus Hotel by Best Western Gatlinburg

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-7:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Is a free cancellation option available at Comfort Suites Gatlinburg Downtown-Convention Center?

Comfort Suites Gatlinburg Downtown-Convention Center provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on Jun 28, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Comfort Suites Gatlinburg Downtown-Convention Center?

This hotel in Gatlinburg is within a 10-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark. You'll also find Ripley's Aquarium of the Smokies and Anakeesta less than a mile away.

Will I be able to park at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, covered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Comfort Suites Gatlinburg Downtown-Convention Center include a casino at the property?

No, Comfort Suites Gatlinburg Downtown-Convention Center doesn't have a casino.

Will I find an indoor pool at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Comfort Suites Gatlinburg Downtown-Convention Center?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as an indoor pool.

Does Comfort Suites Gatlinburg Downtown-Convention Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Suites Gatlinburg Downtown-Convention Center have a restaurant with a breakfast menu?

Yes, Comfort Suites Gatlinburg Downtown-Convention Center serves free buffet breakfast each morning from its snack bar.

Does Comfort Suites Gatlinburg Downtown-Convention Center allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Gatlinburg Downtown-Convention Center though service animals are welcome.

Does Comfort Suites Gatlinburg Downtown-Convention Center have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Comfort Suites Gatlinburg Downtown-Convention Center?

The closest major airport to Comfort Suites Gatlinburg Downtown-Convention Center is McGhee Tyson Airport (TYS), which is about 27.4 mi away.

Can I book a room with a balcony at Comfort Suites Gatlinburg Downtown-Convention Center?

No, there aren't any guestrooms at Comfort Suites Gatlinburg Downtown-Convention Center that offer a balcony.

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 967 out of 1380 reviews
Rating 8 - Good. 290 out of 1380 reviews
Rating 6 - Okay. 76 out of 1380 reviews
Rating 4 - Poor. 19 out of 1380 reviews
Rating 2 - Terrible. 28 out of 1380 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Manuel

Liked: Cleanliness
Very happy w stay
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Decent breakfast. Walkable to the main drag. Plenty of parking. Quiet. Recommended.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean and the breakfast was a great selection. Will definitely stay here again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and great location!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Nice and comfortable hotel in great location at a fantastic price
Stayed 1 night in Feb 2026
Verified

8/10 Good

Karli

Liked: Cleanliness, staff & service, amenities
The location is perfect and the bed is comfortable!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location, friendly staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good staff walking distance
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Soumadatya

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. New, clean, comfortable, good breakfast, great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yamelys

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, staff was friendly, and the place was clean and nice
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Hotel as a whole was very clean.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and the room was very clean and spacious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Great friendly staff. Breakfast bar was great too!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great and gd location will definitely be back
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

jaymie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff wonderful, room was ready when we arrived. Our 2nd time staying. Highly recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
The room was clean, the pictures in the website matched what I saw in person, great location and my kids loved the indoor pool.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities and rooms are very nice and clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Arturo

Nice, quiet hotel. Great staff
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Carlyn

Liked: Cleanliness, staff & service, amenities
Great check-in staff, clean hotel, pool looked user-friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so accommodating and friendly. My room was immaculate with everything I needed to enjoy my stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very welcoming and friendly.
Stayed 1 night in Jan 2026
Verified

8/10 Good

WALTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Gatlinburg
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Very clean. Friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

stanly

Liked: Cleanliness, staff & service, amenities
Great stay , clean rooms , breakfast was ok
Stayed 1 night in Nov 2025

More to Explore