8/10 Good
arpaan
Traveled with family
May 24, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
arpaan
Stayed 2 nights in May 2024
The New Castle Hotel
3.0 star property
Hotel in Gangtok with free breakfast and a 24-hour front desk
Choose dates to view prices
Photo gallery for The New Castle Hotel
Reviews
7.67.6 out of 10
Good
Popular amenities
- Bar
- Breakfast included
- Room service
- Parking included
- 24/7 front desk
- Laundry
Explore the area
Deorali, Gangtok, Sikkim, 737102
- MG Marg Market16 min walk
- Ranka Monastery2 min drive
- Shiv Mandir3 min drive
- Gangtok (PYG-Pakyong)15 min drive
Room options
View all photos for Family Suite, 2 Double Beds, Smoking, Valley View
Family Suite, 2 Double Beds, Smoking, Valley View
- Valley view
- 250 sq ft
- Sleeps 3
- 2 Double Beds
View all photos for Superior Double Room, 1 King Bed, Smoking, Valley View
Superior Double Room, 1 King Bed, Smoking, Valley View
- Valley view
- 220 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Double Room
Deluxe Double Room
- Valley view
- 150 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Suite, 1 King Bed, Bathtub, Valley View
Suite, 1 King Bed, Bathtub, Valley View
- Valley view
- 250 sq ft
- Sleeps 3
- 1 King Bed
About the neighborhood
Gangtok
The New Castle Hotel places you within a mile (2 km) of Namgyal Institute of Tibetology and Banjhakri Falls. This 3-star hotel has 15 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
What's nearby
- MG Marg Market - 16 min walk - 0.9 miles
- Royal Palace - 1 min drive - 0.9 miles
- Ranka Monastery - 2 min drive - 1.4 miles
- Shiv Mandir - 3 min drive - 1.4 miles
- Rumtek Monastery - 9 min drive - 4.9 miles
Getting around
- Bagdogra (IXB) - 106 min drive
Restaurants
- Mmaya's Restaurant - 16 min walk
- Jagjeet's Restro-Bar - 11 min walk
- Lounge 31A - 3 min walk
- Homeground Sports Bar and Grill - 10 min walk
- Chullah - 16 min walk
About this property
The New Castle Hotel
Hotel in Gangtok with free breakfast and a 24-hour front desk
The New Castle Hotel features free WiFi in public areas, free newspapers, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for INR 4000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Memory foam beds sport premium bedding and bathrooms offer free toiletries and slippers. Other standard amenities include coffee makers, free newspapers, and ceiling fans.
Languages
English, Hindi
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
Food and drink
- Free buffet breakfast
- A bar/lounge
- A restaurant
- Snack bar/deli
Family friendly
- Dining table
- Laundry facilities
- Snack bar/deli
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Well-lit path to entrance
More
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Memory foam mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer (on request)
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- Flat-screen TV with satellite channels
Food and drink
- Coffee/tea maker
- Dining table
- Free bottled water
- Limited room service
- Restaurant dining guides
More
- Ceiling fan
- Desk
- Desk chair
- Free daily newspapers
- Individual decor
- Individual furnishings
- Laptop workspace
- Phone
- Window screens
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.
Access methods
Staffed front desk
Pets
- This property doesn't allow pets or service animals
Children and extra beds
- Children stay free when using existing bedding (children may not be eligible for free breakfast)
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 4)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Check-in: noon
- Check-out: noon
- Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, mobile payments, and cash.
- Mobile payment options include: Google Pay.
- Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in.
Additional information about polices, regulations, and more:
- Registered guests are the only ones allowed in guestrooms.
- There are no elevators.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Property is also known as
New Castle Hotel Gangtok
New Castle Gangtok
The New Castle Hotel Hotel
The New Castle Hotel Gangtok
The New Castle Hotel Hotel Gangtok
Frequently asked questions
What's there to see around The New Castle Hotel?
This hotel is located in Gangtok, a short 19-minute walk from MG Marg Market and also 15 minutes on foot from Namgyal Institute of Tibetology. You'll also find Shiv Mandir and Ranka Monastery within a short drive.
How much does it cost to stay at The New Castle Hotel?
As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at The New Castle Hotel on Jun 12, 2025 start from $29.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there parking available at The New Castle Hotel?
Yes, self parking is offered for free at the hotel.
Does The New Castle Hotel have a casino on the premises?
No, The New Castle Hotel doesn't have a casino.
Will I find an indoor pool at The New Castle Hotel?
No, there is no indoor pool at this hotel.
Is The New Castle Hotel good for couples?
Couples staying at this hotel will appreciate amenities like a memory foam mattress and slippers as well as a bar.
Does The New Castle Hotel have a hot tub?
No, this hotel doesn't have a spa tub.
Does The New Castle Hotel have a restaurant with a breakfast menu?
Yes, The New Castle Hotel serves free buffet breakfast from its restaurant.
Will The New Castle Hotel allow pets to stay for free?
No, pets and service animals aren't allowed at The New Castle Hotel.
Are there connecting rooms at The New Castle Hotel?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from The New Castle Hotel?
The closest major airport to The New Castle Hotel is Gangtok (PYG-Pakyong), which is 15.8 mi away (53 minutes by car).
Are there rooms with balconies that I can book at The New Castle Hotel?
No, at The New Castle Hotel, there aren't any guestrooms that list a balcony.
The New Castle Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 3 out of 5 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
8.0/10
Cleanliness
9.2/10
Staff & service
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
ABHISEKH
Jun 7, 2017
Not Satisfied
Just ok
ABHISEKH
Stayed 4 nights in Jun 2017
8/10 Good
Verified traveler
May 12, 2017
Liked: Cleanliness, staff & service, room comfort
good hotel
Old place with decent accomodation , well connected with a taxi stand outside the hotel. Rope way is just outside the hotel. Mr Ravi Rai & other staff were very friendly and helpful . They arrange transport for local sightseeing , NathuLa and North Sikkim tour. Overall good value for money.
Verified traveler
8/10 Good
K P
May 11, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unmatched hospitality.
Unmatched hospitality from the staff. Best experience.
K P
10/10 Excellent
Verified traveler
Apr 20, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel to stay with family.
I was with my family in Gangtok-Sikkim on family holidays for a week from 13th to 19th April 2017 and as per suggested by hotel receptionist Mr Ravi Rai we choosed King Suite for stay. First of all I would like to thank and appreciated Mr Ravi and his team for such wonderful service and arrangements. We received very warm welcome by him and his team on arrival. All the facilities were great. It was exactly home away home. The food was really very great and healthy. This hotel is opposite to famous butterfly bridge, taxi stand, Rope way station and Institute of Tibetology. Its the best place to stay in Gangtok-Sikkim. We will certainly be staying here again!!