Did not like anything. The room horrible. Trash under the bed and sofa. The bath tub had spots in it, and also someone else's hair. I picked up the seat cushions on the sofa. Underneath the sofa was very nasty. There were food wrappers underneath the cushions.
Property is very clean and the staff is amazing. Our room did have a musking smell, but it was very clean
3 nights no housekeeping at all. No fresh towels last night we stayed.
Room smelled musty, but appeared clean.
2 nights booked across the street from the beach. On the corner so there is a cross walk. There's plenty of food im walking distance. Grocery and pharmacies within 3 miles. The location really is great. Short stay, so staff interactions were limited to check in and out. But they were professional and sweet to my 2 little kids. The property management and upkeep of the rooms is HORRIFIC. Room was musty/smelled awful Sheets, towels, and surfaces were clean the best they could be. Clean tub and toilet. So this is NOT a housekeeping problem. We stayed one night and left early. Slept in our clothes. Good thing too since the beds smelled bad. We were exhausted from driving, so I was desperate for sleep. Rusty fixtures, and after one day of my kids walking on the floor their feet were black from the carpet. We had to leave. Rooms need to be updated with clean items ASAP
Perfection!
Great place, would stay again. Great location, walking distance to restaurants, beach, Walmart, Trolley & more.
Rooms need update , roaches found in my bathroom and the fridge ,outdoor pool was not open and indoor pool didn’t have AC and not room too change or shower Very disappointed
Overall a pleasing stay. The staff was very nice, happy and helpful. The continental breakfast was very good.
Love that the rooms had an open balcony
Swimming pool needs to be cleaned more.
It's great to be so close to the beach, and we liked the view from our room's balcony. The staff were exceptional, and despite the work going on in the entry, and the small necessary fixes and updates to our room, we were very pleased with our stay.
It was ok, plenty of parking
Had to argue to get the room I reserved, they said first come first served regardless of reservation, indoor pool out of service, outdoorpool in the picture does not belong to the hotel building, key card wouldn't work at all, ice machines out of service, not recommended
Room was clean and stayed very cool! Staff was very interactive & easy going!
We stayed for the proximity to 61st Pier. The hotel was dirty, really needs carpets cleaned and updated. We also had to ask for towels everyday. Housekeeping would leave 1 bath towel. There were 4 of us.
Galveston Seawall is within 2 miles (3 km) of Quality Inn & Suites Beachfront while other popular attractions such as Moody Gardens are within 3 miles (5 km). This hotel has 91 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free full breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM.
Guests can enjoy free WiFi and LCD TVs. Other standard amenities include balconies, refrigerators, and microwaves.
At Quality Inn & Suites Beachfront, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
Did not like anything. The room horrible. Trash under the bed and sofa. The bath tub had spots in it, and also someone else's hair. I picked up the seat cushions on the sofa. Underneath the sofa was very nasty. There were food wrappers underneath the cushions.
Property is very clean and the staff is amazing. Our room did have a musking smell, but it was very clean
Dear Terrance,Thank you so much for leaving us a fantastic review! We strive to exceed everyone's expectations so we are overjoyed we were able to hit that mark for you!We can't wait to see you again the next time you are in Galveston!Thank you,Zach P.Operations Manager.
Dear Frederick,It is apparent from your review that you did not have a good time at our Galveston hotel. It is disheartening to know that you were not accommodated well at Quality Inn & Suites Beachfront. This is not the typical experience our guests have with us, as you can look at the reviews of our other guests. I hope you give us another chance to offer you enhanced service on your next trip to Galveston.Regards,Quality Inn & Suites Beachfront Management
3 nights no housekeeping at all. No fresh towels last night we stayed.
Dear Robert,I'm sorry to hear about your negative experience with the housekeeping services during your recent stay. It is certainly not the level of service that we strive to provide for our guests.We would love to host you again on your next visit to Galveston.Regards,
Room smelled musty, but appeared clean.
Dear Thomas,Thank you for taking the time to leave us a review! We strive to provide a clean and comfortable experience for all of our guests, so we are happy to hear we were able to provide that for you! I apologize for the smell in your room, I will pass the information along to our housekeeping department so we can get that taken care of. We look forward to seeing you again the next time you are in Galveston!Thank you,Zach P.Operations Manager.
2 nights booked across the street from the beach. On the corner so there is a cross walk. There's plenty of food im walking distance. Grocery and pharmacies within 3 miles. The location really is great. Short stay, so staff interactions were limited to check in and out. But they were professional and sweet to my 2 little kids. The property management and upkeep of the rooms is HORRIFIC. Room was musty/smelled awful Sheets, towels, and surfaces were clean the best they could be. Clean tub and toilet. So this is NOT a housekeeping problem. We stayed one night and left early. Slept in our clothes. Good thing too since the beds smelled bad. We were exhausted from driving, so I was desperate for sleep. Rusty fixtures, and after one day of my kids walking on the floor their feet were black from the carpet. We had to leave. Rooms need to be updated with clean items ASAP
Dear April.Thank you for taking the time to leave us a review. We strive to provide a clean and comfortable stay for all of our guests, and we are sorry to hear we were not able to provide that experience for you. Thank you for letting us know what issues you had with your room, and we will use your review as an example on what we need to improve on. We hope you will give us another chance in the future.Thank you,Zach P.Operations Manager.
Perfection!
Dear Ryan, thank you for taking the time to leave us a fantastic review! We strive to exceed everyone's expectations, so we are overjoyed to hear we were able to hit that mark for you! We look forward to seeing you again the next time you are in Galveston!Thank you,Zach P.Operations Manager.
Great place, would stay again. Great location, walking distance to restaurants, beach, Walmart, Trolley & more.
Dear Edward,Thank you for the kind feedback about your stay with us. We are delighted to learn that our convenient location made it easy for you to go everywhere you wanted to go while visiting Galveston. However, we also wish you could share your experience of your stay with us. We hope you did not have any issues with your stay.We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score.Sincere Regards,Quality Inn & Suites Beachfront Management
Rooms need update , roaches found in my bathroom and the fridge ,outdoor pool was not open and indoor pool didn’t have AC and not room too change or shower Very disappointed
Dear Krissia,Thank you for reaching out to us to let us know about your experience. We are sorry that you did not enjoy your stay with us. We will surely look into the matter and work on it. We hope you will give us another chance to serve you with superior hospitality and provide you with a more personal experience.Kind Regards,Quality Inn & Suites Beachfront Management
Dear Frederick,Thank you for taking the time to leave us a review. We strive to provide a clean and comfortable experience for all of our guests, so we are saddened to hear we were unable to provide that for you. I apologize for the cleanliness issues you had with your room. We will take your review to our housekeeping department and use it as an example of what we need to improve on. We hope you will give us another chance in the future.Thank you,Zach P.Operations Manager.