The electricity was cut off on the first day due to bad weather. Breakfast is not good. The location and its proximity to the coast helped us to have a good time.
Hotel was across the street and behind one bldg from the beach. Never anyone at the front desk. Accomodations were okay. Not as clean as expected. Staff was friendly when they did come out.
Great location - walking distance to the ocean, delicious breakfast Older building that has apparently suffered water damage, comforters, curtains, and walls had stains, bathroom had frequent sewer smell, bathtub had rust stains, bathroom fan didn’t work, no toilet paper holder or towel racks
The room need more clean. In particularly bathroom.
The guest book said there was an in room safe but there wasnt. The hall light bulb didnt work. The chairs on the balcony were very uncomfortable.
Rust stains in bathroom. I love this hotel...very comfortable, very reasonably priced, great staff. Just in need of a little tlc.
The night staff had no customer service skills. The staff told me I was a no show but how can I be a no show if I’m standing her talking to you. She said could sell me another room. I told her I’m not paying for another room I’ve already paid for. To make a long story short she was unprofessional and had no problem solving skills.
This was a quick choice for places to stay. Was bringing grands to doctor in town. Decided to stay in order to take the kids to the beach. Our room was nice and accommodating. Breakfast was as described. Very nice time.
Great hotel . Have a theater right next door and shopping was down the road and easy to get everywheres. I enjoy the hotel and it being so easy to get to and from it.. with be going again.
We were looking for a place to spend a night before our cruise. This is a nice hotel at a good price, and right across the street from the beach walk. The place is well kept up.
The staff was absolutely awesome and accommodating! We were there stranded by Hurricane Harvey and the two gals at the front desk took care of us the entire time. Will definitely stay here again!!
This is an excellent hotel to stay for a conference at Moody Gardens. A mile and a half away, and less than half the price per night. Clean, no frills. Microwave and fridge. Free wireless wifi.
It was great place to stay, very close to the beach and all the other attractions. Hotel staff were friendly especially the lady who checked us in on arrival.
After returning from a cruise we were having a girls weekend with some friends that was not on the cruise. There was to be 5 of us and since it was one of my friends birthday soon we choose to get a suite with a balcony overlooking the gulf of Mexico. Well lucky for us one of the girls had to cancel so that meant only 4 in the room. I say lucky because the fifth person would not of had a place to sleep. The sofa that turned into a bed was a non working bed. When she pulled out the bed she almost fell through it. Upon inspection it had been zip tied to stay together. Not what I would expect with having paid more for a suite. I let the girl at the front desk know in the morning when we checked out that maybe they need to rezip tie the bed. Other than that the room itself was fine. The only other issue is that with it being the weekend and so many people were leaving on a cruise there was a hard time getting breakfast. Since we were spending the day in Galveston we waited for all the cruise people to leave then had to wait for the food to be replenished.
Loved the high ceilings in the rooms and decor. Comfortable beds and pillows. Good location right across from the beach.
Galveston Fishing Pier is within a 5-minute walk of Comfort Suites Galveston while other popular sites like Galveston Schlitterbahn Waterpark are within a couple of miles (3 km). This 57-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Start your day off right with a free buffet breakfast. At the end of the day, the bar/lounge is a great place to grab a drink.
The 57 rooms have an array of amenities, including sofa beds, microwaves, and refrigerators. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include coffee makers, free weekday newspapers, and free local calls.
Guests of Comfort Suites Galveston enjoy a spa tub, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a cruise ship terminal shuttle. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.
The electricity was cut off on the first day due to bad weather. Breakfast is not good. The location and its proximity to the coast helped us to have a good time.
Hotel was across the street and behind one bldg from the beach. Never anyone at the front desk. Accomodations were okay. Not as clean as expected. Staff was friendly when they did come out.
Thank you for staying at the Comfort Suites. We apologize for not meeting your expectations during your stay. We will share your feedback with the staff to ensure your next visit will be outstanding.
Great location - walking distance to the ocean, delicious breakfast Older building that has apparently suffered water damage, comforters, curtains, and walls had stains, bathroom had frequent sewer smell, bathtub had rust stains, bathroom fan didn’t work, no toilet paper holder or towel racks
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
The room need more clean. In particularly bathroom.
The guest book said there was an in room safe but there wasnt. The hall light bulb didnt work. The chairs on the balcony were very uncomfortable.
Thank you for staying at the Comfort Suites Galveston. I apologize for not being able to meet all of your expectations but I was happy to hear that you enjoyed our location and the beech. I hope you will consider staying with us again on your next visit to the island.