Victoria Palace Hotel & Zen Wellness

You'll be asked to pay these charges at the property:

• Breakage deposit: EUR 200 per stay (for stays between 01 May - 01 November)
• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 April - 31 October, EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately EUR 15 per person
• Airport shuttle fee: EUR 100 per person (one-way)
• Self parking fee: EUR 20 per day
• Pet fee: EUR 20 per pet, per night
• Service animals are exempt from fees
• Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3 PM
• Check-out: 10 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards. Cash is not accepted. 
• Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

• Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
• Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
• The seasonal pool is open from June to October.
• Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.