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Mercure Annemasse Porte de Genève

4.0 out of 5.0

Recent guest reviews

Location is not quiet, close to highway – nice view on mountains, but slightly noisy. Standard rooms, as always in Mercure. Good parking and wi-fi. Slightly worn-out furniture. Good breakfast. Very nice staff. What was unfair was air-condition failure, while outside it was 30-34 degrees.

Used this Hotel a stopover en route to Italy, It is very close to the AutoRoute, has ample parking and in a quiet location. There was a well stocked bar, pleasant area outside if the weather permits and a restaurant with limited but not a bad choice of food, will certainly stay again if in the area.

Avoid if possible. Éviter si possible. After many trips I've managed to reach the highest level of Accor's loyalty program. Though, having this Platinum membership means nothing to the reception staff of this hotel. After checking the rate of the hotel on Booking​'s website we decided to go to the hotel to book directly with the receptionist in order to get more points and the benefits that come with the platinum membership​. The rate offer to us at the reception was higher than the one on booking.com So we told to the receptionist to match the price. Lisa (The receptionist) told me in a very arrogant way that she could match the lower price but not give me the benefits of my platinum membership. I consider this policy ridiculous. I am disappointed of the Accor group and all the franchised hotels. I will be staying with IHG group from now on because I consider it offers Much BETTER service.

Good property but small rooms. Very less options in food menu. Connectivity by public transport is not that convinent. Staff is good. Little language problem. Wifi is good. Bed is small. Room service is only average.

Enjoyed our stay but disappointed that it was only as we checked out that we became aware of the Mercure offer of free breakfast for over 60's, which we are. As we checked in, it could have been mentioned then. Very nice dinner with good menu choice and very nice staff.

There is no one unused power socket in the room, insufficient light. There is no service on weekend. There was no soap foe washing in the bathroom: they just forgot to put it. Far enough from public transport stop (about 1.5 km to 61 bus stop), from shops and stores.

Recent overnight stay en-route to final destination: Super convenient location; exactly as expected from Mercure - Clean public areas; fresh and tasty food; clean room and great value. Efficient check-in and check out

I have stayed at this hotel many times, and there have been occasional problems in the past, but in general, this is a well run, comfortable hotel. If you are out late and you come back to the hotel in the small hours, be sure to have your mobile phone with you, and make certain that you have the hotel's phone number stored. On one occasion on this trip, when I came back, I got no answer to the doorbell, because the girl was in the back office, and she could not here the bell. Fortunately she did hear the telephone. The restaurant menu does not contain as much variety as I would like. As a result, I only dined in the hotel's restaurant 2 days in 7. If you need a normal amount of wardrobe space, then avoid room 415. This room contains what, might be a structural pillar which blocks off 50% of the wardrobe space, leaving inadequate space even for 1 person's clothes. I don't understand why Mercure didn't put the wardrobe somewhere else, because the room is a good size. I suspect that a few other rooms have the same problem...

good stopover hotel - bit old and need some refurb - friendly service - try to make sure your room is not close to far east tourist if present as these guys are noisy - staff is very friendly and helpful

Comfortable rooms, which are kept fairly clean, tasteful breakfast and the most important thing to mention: no complains from a group of 17-18 years old students who are used to stay in very good hotels when going abroad with their families. Since we have the luxury of a coach for our daily trips to CERN, Bern and Annecy, the distance from the centre of Geneva was not a problem and no taxi was used. The price was good due to the large number of students (20). The staff was very helpful specially when we used the lobby to stay with the students until late. The hotel is a good choice for groups, especially if they have their own means for travelling.

9 rue des jardins Gaillard Haute-Savoie

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Mercure Annemasse Porte de Genève is located within a mile (2 km) of Chateau Bleu and Shopping Etrambieres. This 78-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Also close to this Gaillard hotel are On'Kart and Mont Saleve.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

The 78 rooms are soundproofed and have an array of amenities, including coffee makers, free weekday newspapers, and free bottled water. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.


Property features

Mercure Annemasse Porte de Genève features an outdoor pool, free WiFi in public areas, and 5 meeting rooms. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

Room options

Superior Room, 1 Double Bed

Full 1 | Sleeps 3

Standard Room, 1 Double Bed

Full 1 | Sleeps 3

Privilege, Room, 1 Double Bed, Mountain View

Full 1 | Sleeps 3

Superior Room, 2 Single Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

51% of guests recommend this hotel

Total of 374 reviews