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Appart’City Genève – Gaillard

3.0 out of 5.0

Recent guest reviews

What looked like a lovely hotel turned into a nightmare when we arrived at 9:15 PM to check in after a long day of travel, with a booking "guaranteed for late arrival". first, there was no lit hotel sign and we wandered around for some time before finding the right building. Then we could not enter the dark building because it required a code we did not have. A resident finally let us in and that's when we found the front desk locked up with only a note on us giving us an (international) phone number to call for late arrival. We called it and were told "someone will be right there" and put on hold for 5 minutes. Not sure whether to hang up or not, we waited for an expensive 5 minutes before giving up, hanging up, and calling again. This time the person said our key was in the safe on the counter and gave us a code. We tried the code several times while on the phone with him but it didn't work. We tried so many times the safe went into a lockdown mode. The rep said wait 5 minutes and try again, and hung up on us. We did that but it still didn't work. We called the number again, but now they wouldn't pick up the phone. We tried 10+ times and they never answered again. Another guest arrived and was stuck. I called Orbitz (international) and they said they could not refund me the money and said they needed to put me "on a brief hold" while they called the hotel. I waited on hold 15 minutes before Orbitz too disconnected me. Call again, same. Never could get help or refund. :( :(

When you book this hotel, you may not at first realize that it is in France, just across the border from Switzerland, which might sound intimidating. I can say after staying there three nights that this is not that big of a deal. The hotel is under a 10 minute walk from the last stop on the No. 12 tram - with trams leaving constantly (I never waited more than 10 minutes) - and you will be in downtown Geneva within 20 minutes maximum. Considering this hotel is about 1/3 of the cost of a Geneva hotel, it's a pretty good deal if you are on your own dime. Don't go here looking to spend a lot of time in the hotel. The rooms are clean enough, and bare bones. The bed was fine, there were a decent amount of TV channels, and a solid free WiFi network. I don't know why you'd visit Geneva just to sit in a hotel room anyways. In summary, I would give the hotel a 3/5 stars and recommend you stay there if you don't mind a short (and panoramic) transit to downtown Geneva.

room is verey old

The location was infront of the main street. I was looking for a hotel called "Park and Suite", and I found a Hotel called "My Suite". Nothing similar! Nothing in the street that will cought my attention to the Hotel. I spent an hour looking around for the hotel. The building infront had better presentation, it gouth my attention, right away! At the reception, everybody spoke english, and they were pretending not to. Didn't look at you when they talk. Very unprofessional. Only one person did it. At the room, everything was in their own place, but i was afraid to touch anything. It didn't inspired my to touch or make something. I feel like to clean everything. No vaccum!!. Dirthy walls. Dirty bed sheets. The Shower Curtains were very dirty, actually yellow, but there were few white spots. Coming to the hotel after a long day and the bed were half made, bathroom unclean with changed towels, lights on and door close. I bought my desinfectant to clean everything (but this were suppost to be my vacations, Hello!!). In the kitchen, i clean everything befote used it. Even the walls were unclean. The kids room size was ok, but the bed was small. I was very worry about my belongings. I wanted to change Hotel as soon as I got there. I know there is a clouse that said we could do it soon after a day, and they said I had to talk to [...]. I could use my $5 calling card but not from the room, otherwise It could go beyond the minutes and you could ended up with extra charges. I have family in Switzerland, and my family is big, so I could recomend it, but unfortunately when my uncle saw the room didn't like at all, chances to recomend it.

Good experience

102 Rue De Geneve Gaillard Haute-Savoie

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Laundry facilities

Located within a mile (2 km) of Chateau Bleu, Appart’City Genève – Gaillard is within 2 miles (3 km) of Shopping Etrambieres. This 108-room, 3-star hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves. It's in central Gaillard and also close to Jet d'Eau Fountain and La Grange Park.


Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


The 108 soundproofed rooms feature kitchenettes with refrigerators and microwaves. Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Safes and desks are other standard amenities. Limited housekeeping is available.

Property features

Appart’City Genève – Gaillard features free WiFi in public areas, a meeting room, and free newspapers. Self parking is offered for EUR 15.00 per night. Multilingual staff is on hand to answer questions. This hotel also has laundry facilities.

Room options

Double Studio

Full 1 | Sleeps 2

Apartment, 1 Bedroom

Full 1 | Sleeps 4