I booked this property for my wife. The facilities were acceptable but the service was quite poor. It seems the front desk needs proper training. They could not find her Orbitz booking at check-in for a long time and did not apologise. It happened again at check-out. Overall it seemed like they were not well trained for the hospitality industry. There are better options in Gaborone.
My room was lovely and very spacious. I had a king size mattress which troubled me as the sheet didn’t fit properly and there was no mattress protector. Other than that it had everything you would need even a bar fridge. The bathroom was very clean with extra lighting.
Located within a 5-minute walk of River Walk Mall, Indaba Lodge Gaborone is within a mile (2 km) of University of Botswana. This 84-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Start each morning with continental breakfast, available for a fee from 6:30 AM to 10:00 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Minibars, hair dryers, and safes are also standard.
Guests of Indaba Lodge Gaborone have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can assist with dry cleaning/laundry and luggage storage. This hotel also has a computer station.
I booked this property for my wife. The facilities were acceptable but the service was quite poor. It seems the front desk needs proper training. They could not find her Orbitz booking at check-in for a long time and did not apologise. It happened again at check-out. Overall it seemed like they were not well trained for the hospitality industry. There are better options in Gaborone.
My room was lovely and very spacious. I had a king size mattress which troubled me as the sheet didn’t fit properly and there was no mattress protector. Other than that it had everything you would need even a bar fridge. The bathroom was very clean with extra lighting.
Good day Matthew, We apologize for the experience you had with us during your last stay. Your feedback is highly appreciated, and we will take this up with the necessary parties so that we can continue to provide service excellence. Once again, we sincerely apologise.