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Pestana Promenade Ocean Resort Hotel

4.0 star property

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Photo gallery for Pestana Promenade Ocean Resort Hotel

Indoor pool, outdoor pool
Creator video
Twin Room (Promenade) | Minibar, in-room safe, desk, blackout drapes
View from property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Rua Simplicio dos Passos Gouveia, #31, Funchal, 9000-001
  • Place, Lido Bathing Complex
    ‪5 min walk‬
  • Place, Ponta Gorda Bathing Complex
    ‪7 min walk‬
  • Place, Centro Comercial Forum Madeira
    ‪10 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪25 min drive‬

Room options

View all photos for Classic Twin Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, Sea View

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, Partial Sea View (Side View)

View from room

Classic Twin Room, Partial Sea View (Side View)

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 249 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, Sea View

8.4 out of 10
Very good
(5 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room (Promenade)

Twin Room (Promenade) | Minibar, in-room safe, desk, blackout drapes

Twin Room (Promenade)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, Partial Sea View (Side View)

A hotel room with a bed, a desk with a computer, a sofa, and a view of palm trees.

Classic Twin Room, Partial Sea View (Side View)

  • Sleeps 3
  • Free WiFi

View all photos for Classic Twin Room, Sea View

A hotel room with a bed, a desk with a computer, a sofa, and a view of palm trees.

Classic Twin Room, Sea View

  • Sleeps 3
  • Free WiFi

View all photos for Superior Twin Room, Sea View

A hotel room with a bed, a green throw, a nightstand, a lamp, and a view into the bathroom.

Superior Twin Room, Sea View

  • Sleeps 3
  • Free WiFi

View all photos for Classic Twin Room, Pool View

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Funchal

Pestana Promenade Ocean Resort Hotel places you within a 10-minute stroll of Lido Bathing Complex and Ponta Gorda Bathing Complex. This 4-star hotel has 110 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and an indoor pool.

What's nearby

  • Lido Bathing Complex - 5 min walk - 0.3 miles
  • Ponta Gorda Bathing Complex - 7 min walk - 0.4 miles
  • Centro Comercial Forum Madeira - 10 min walk - 0.6 miles
  • Estádio do Marítimo - 4 min drive - 1.2 miles
  • Formosa Beach - 5 min drive - 1.7 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 27 min drive

Restaurants

  • ‪Youme - ‬7 min walk
  • ‪Ristorante Pizzeria Radices - ‬4 min walk
  • ‪Pestana Promenade - ‬1 min walk
  • ‪Papa Manuel Lido - ‬3 min walk
  • ‪Lido's Tavern - ‬4 min walk

About this property

Pestana Promenade Ocean Resort Hotel

Pestana Promenade Ocean Resort Hotel features an indoor pool, an outdoor pool, and a gym. Self parking is available for EUR 15 per day. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Balconies, minibars, and safes are also standard.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Deep-Blue and Breezes

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 3982

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pestana Ocean
Pestana Ocean Promenade
Pestana Ocean Promenade Resort Hotel
Pestana Promenade
Pestana Promenade Ocean
Pestana Promenade Ocean Funchal
Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Resort Hotel
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Pestana Promenade Ocean Resort
Pestana Promenade Ocean Resort Hotel Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Is a free cancellation option available at Pestana Promenade Ocean Resort Hotel?

Pestana Promenade Ocean Resort Hotel provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Pestana Promenade Ocean Resort Hotel?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Pestana Promenade Ocean Resort Hotel on Jun 28, 2026 start from $220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Pestana Promenade Ocean Resort Hotel?

This hotel in Funchal is within a 10-minute walk of Lido Bathing Complex, Ponta Gorda Bathing Complex, and Centro Comercial Forum Madeira. You'll also find CR7 Museum and Funchal Marina within a short drive.

Is there parking available at Pestana Promenade Ocean Resort Hotel?

Yes, parking is offered for EUR 15 per day.

Is there a spa available at Pestana Promenade Ocean Resort Hotel?

Spa services at the hotel include body treatments, facials, and massages.

Does Pestana Promenade Ocean Resort Hotel feature a casino at the property?

No, Pestana Promenade Ocean Resort Hotel doesn't have a casino.

Is there an indoor pool at Pestana Promenade Ocean Resort Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Pestana Promenade Ocean Resort Hotel?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a bar/lounge.

Does Pestana Promenade Ocean Resort Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Pestana Promenade Ocean Resort Hotel have a restaurant that serves breakfast?

Yes, Pestana Promenade Ocean Resort Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Pestana Promenade Ocean Resort Hotel allow pets to stay for free?

No, pets aren't allowed at Pestana Promenade Ocean Resort Hotel though service animals are welcome.

Does Pestana Promenade Ocean Resort Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Pestana Promenade Ocean Resort Hotel?

The closest major airport to Pestana Promenade Ocean Resort Hotel is Cristiano Ronaldo Airport (FNC), which is 16 mi away (27 minutes by car).

Are there rooms with balconies at Pestana Promenade Ocean Resort Hotel?

Yes, every guestroom at Pestana Promenade Ocean Resort Hotel comes with a balcony and some offer sea views.

Pestana Promenade Ocean Resort Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 421 out of 690 reviews
Rating 8 - Good. 219 out of 690 reviews
Rating 6 - Okay. 39 out of 690 reviews
Rating 4 - Poor. 10 out of 690 reviews
Rating 2 - Terrible. 1 out of 690 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time here, great location, staff was amazing from the front desk to the manager. Pool was great after a long day of exploring
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, lots of staff cleaning
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff and great dining and shopping options close by
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel in a lovely area, short walk to Funchal town.
Stayed 10 nights in Jul 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in a beautiful location
Stayed 1 night in May 2023
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

DAVID WESLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent view of ocean.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Günther

Liked: Cleanliness, staff & service, property conditions & facilities
Very good Services and friendly Personal;
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another brilliant addition to the Pestana brand, which has many great Hotels in Maderia. I booked another stay as soon as I returned home,
Stayed 5 nights in Jan 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent. Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking hotel

Excellent trip. Stayed 4 days andvreally enjoyed. Madeira is beautiful and the Pestana is a great base fir exploring or relaxing. Excellent rooms with sea views and dining options great
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great, so were staff and loved the sea view room we had. The hotel also allowed us an extended stay due to late flight.
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Had a very comfortable stay at the Promenade! The hotel has a great location with beautiful garden around the pool. Shops and transport links all minutes away! Spacious rooms and a nice balcony with fantastic views!
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at the property for one evening due to a flight cancellation. The property was nice, the staff friendly, and the location was great.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
Stayed 14 nights in Oct 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from this property was outstanding! You could watch the sunrise and the sunset.
Verified

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jillymaryt

Had a lovely holiday in your beautiful hotel.
Stayed 7 nights in Sep 2022
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me Rodgrigues was so helping in arranging our transportation from the airport. The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Fozia

Liked: Cleanliness, staff & service
Staff are amazing at this place. So helpful, so caring, honestly I was so happy staying here. It is a little worn in places and the double bed was two singles smushed together, but I enjoyed myself and had fun. I would come again.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and views.

Views from balcony, location and check in staff were great. Hotel was very clean but a little tired and very dark and stale in the hallways. Bed was saggy. Breakfast buffet was extensive in choices and decent in quality. Staff there really friendly too.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone .
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king! Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit. Definitely would stay again.
Stayed 6 nights in Nov 2024