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Golden Lakes Hotel

4.0 star property
Hotel with a full-service spa, 6-minute walk to Lac de l'Eau d'Heure
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Premium Studio, Terrace, Lake View (Studio) | Terrace/patio
Property preview
Fitness facility
Breakfast, lunch, dinner served; international cuisine, ocean views
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
Route de la Plate Taille, 51, Froidchapelle, Wallonia, 6440
  • Place, Lac de l'Eau d'Heure
    ‪3 min walk‬
  • Place, Natura Parc l'Eau d'Heure
    ‪13 min walk‬
  • Place, Val Joly Lake
    ‪38 min drive‬
  • Airport, Charleroi (CRL-Brussels South Charleroi)
    ‪41 min drive‬
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Room options

View all photos for Premium Studio, Terrace, Lake View (Studio)

Premium Studio, Terrace, Lake View (Studio) | Living area | 40-inch Smart TV with satellite channels, TV, offices

Premium Studio, Terrace, Lake View (Studio)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Terrace, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, Kitchenette, Lake View (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Apartment, Kitchenette, Lake View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, Terrace, Lake View

View from room

Standard Room, Terrace, Lake View

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Lake View

Standard Room, 2 Twin Beds, Lake View | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds, Lake View

  • 258 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Studio, Kitchenette, Lake View (with Sofabed)

View from room

Comfort Studio, Kitchenette, Lake View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Studio, Kitchenette, Garden View (with Sofabed)

Family Studio, Kitchenette, Garden View (with Sofabed) | Living area | 40-inch Smart TV with satellite channels, TV, offices

Family Studio, Kitchenette, Garden View (with Sofabed)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Standard Room, 2 Twin Beds, Garden View | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds, Garden View

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Studio, Kitchenette, Garden View (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Studio, Kitchenette, Garden View (with Sofabed)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio, Terrace, Lake View (VIP Studio)

Superior Studio, Terrace, Lake View (VIP Studio) | Living area | 40-inch Smart TV with satellite channels, TV, offices

Superior Studio, Terrace, Lake View (VIP Studio)

  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Froidchapelle

Golden Lakes Hotel places you within a 15-minute stroll of popular sights such as Lac de l'Eau d'Heure and Natura Parc l'Eau d'Heure. This 79-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Lac de l'Eau d'Heure - 3 min walk - 0.2 miles
  • Natura Parc l'Eau d'Heure - 13 min walk - 0.7 miles
  • Aquascope - 22 min drive - 16.4 miles
  • Val Joly Lake - 38 min drive - 17.0 miles
  • Dinant Citadel - 47 min drive - 35.5 miles

Getting around

  • Pry Station - 14 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 34 min drive

Restaurants

  • ‪Beach Club - ‬5 min walk
  • ‪L'Aiglon - ‬8 min drive
  • ‪Pizza Landal Village - ‬11 min walk
  • ‪L'Heure Bleue - ‬8 min drive
  • ‪Iwago 66 - ‬13 min walk

About this property

Golden Lakes Hotel

Hotel with a full-service spa, 6-minute walk to Lac de l'Eau d'Heure
Guests staying at Golden Lakes Hotel enjoy access to a full-service spa, an indoor pool, and a sauna. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and 40-inch Smart TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include coffee makers, safes, and ironing boards.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Brasserie des Lacs

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Area rugs in room
  • Elevator (32 inch wide door)
  • Tile flooring in room

More

  • Built in 2018
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.5 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 23 for adults and EUR 11.5 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: EUR 49
  • Spa fee: EUR 49
  • Hot tub fee: EUR 49
  • Facilities fee: EUR 49 per person and includes use of: sauna; water park

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Golden Lakes Hotel Hotel
Golden Lakes Hotel Froidchapelle
Best Western Plus Golden Lakes Hotel
Golden Lakes Hotel Hotel Froidchapelle

Frequently asked questions

What's there to do near Golden Lakes Hotel?

This hotel is located in Froidchapelle, a short 6-minute walk from Lac de l'Eau d'Heure and also 15 minutes on foot from Natura Parc l'Eau d'Heure. Gravity Park is also within a driving distance of 4.6 mi.

Is there parking available at Golden Lakes Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Golden Lakes Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, reflexology, and couples treatments. The spa is not open daily but only on select days.

Does Golden Lakes Hotel feature a casino at the property?

No, Golden Lakes Hotel doesn't have a casino.

Will I find an indoor pool at Golden Lakes Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Golden Lakes Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and an ocean-view restaurant.

Are there hot tubs at Golden Lakes Hotel?

Yes, this hotel has a spa tub.

Does Golden Lakes Hotel feature a restaurant that includes a breakfast menu?

Yes, Golden Lakes Hotel serves continental breakfast for a surcharge each morning at La Brasserie des Lacs.

Will Golden Lakes Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Golden Lakes Hotel for a fee of EUR 15 per pet, per night.

Are there connecting rooms at Golden Lakes Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Golden Lakes Hotel?

The closest major airport to Golden Lakes Hotel is Charleroi (CRL-Brussels South Charleroi), which is 23.9 mi away (34 minutes by car).

Are there rooms with balconies at Golden Lakes Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy lake or garden views.

Does Golden Lakes Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Golden Lakes Hotel.

Golden Lakes Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 292 reviews
Rating 8 - Good. 89 out of 292 reviews
Rating 6 - Okay. 27 out of 292 reviews
Rating 4 - Poor. 7 out of 292 reviews
Rating 2 - Terrible. 4 out of 292 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very relaxing place to stay.

Clean room with AC and a good size, lovely view of the lake. Restaurant very good and reasonable price. Plenty to do around the lake, we cycled in the area along quiet road and dedicated tracks. Very enjoyable.
Stayed 3 nights in Jul 2025

6/10 Okay

Fiona

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel and setting lovely, restaurant expensive and mediocre with poor service. Site is huge and you are left to find your own way around. Not sure if you get more of a tour and information if you stay in a villa but the hotel you are given a key to your room and sent on your way, no information on walking routes, swimming area, lake activities or nearest amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Luc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yoko

Stayed 2 nights in Jul 2025

8/10 Good

Maggi, Cookham

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our room was lovely with great views of the lake. You could walk, cycle or run straight from the room. There is clearly more demand than the hotel can cope with for the restaurant. We were unable to book during our 3 night stay. Why doesn’t management open more options. They could also dot sun loungers around rather than having to go to the venue next door. Hate resorts that charge for spa usage. It should be included in the room rate.
Stayed 3 nights in Jun 2025

10/10 Excellent

David J, Hilton

Liked: Cleanliness, staff & service, property conditions & facilities
great quiet place
Stayed 9 nights in Jun 2025

10/10 Excellent

Abelardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Beautiful, right by the lake. Very quiet area, and did not disappoint. The restaurant on location was really good!
Stayed 1 night in Jun 2025

8/10 Good

MARTIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, quiet getaway

Nice location and comfortable room. Shower needed a non-slip pad. Parking for handicaped persons was almost non-existent and general parking was insufficient because the lots are used by tenants of the other buildings on the property.
Stayed 2 nights in May 2025

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Tinotenda

Stayed 2 nights in Nov 2024

8/10 Good

Lauren

Stayed 1 night in Sep 2024

8/10 Good

Nicola

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
We enjoyed the lake view but not so much the fact that it is indeed a village and not a hotel and sometimes visitors might book a 2-night stay to celebrate and spoil the otherwise quiet surroundings.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor cellular service in the area which is away from towns and villages. Nice quiet retreat.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view stay.

The apartments were fantastic, a real sense of quality, and even with other rooms around you it felt very private. We opted for a lake view and I'm so glad we did - with panoramic views of the lake from large glass windows/doors. The space itself was excellent with a large living area and a small but useful kitchen area. The accommodation is ideally located for Natura Parc leisure facilities - and whilst they are different organisations it would be good if they had better communication/links with each other. For example we had to depart our room for 11am whereas Natura Parc does not open until 1pm. As it was raining we decided to drive on to our next location rather than wait around for 2 hours. Had Natura Parc opened earlier we would have gone there. Whilst this is not the fault of the accommodation it would have been useful if you could check out later on or if there was somewhere you could eat lunch to pass the time until Natura Parc opened.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric, Fair Oaks

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay at this property for a short vacation with my girlfriends.
Stayed 1 night in Apr 2024

4/10 Poor

Khaled

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Not so good

The place is missing good service and they wanted 50 euros because I left at 12 not 11. I asked for a wine opener which I had to go and pick up my self and I had to return it I could just leave it in the room. Very cooled service
Stayed 2 nights in Sep 2023

8/10 Good

Graham

Stayed 1 night in Jul 2023

10/10 Excellent

Erik Næss

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Thank you.

Lack of English speaking personnel in the reception. Clean, quiet, beautiful place.
Stayed 5 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Beryl

Disliked: Cleanliness, property conditions & facilities

Confusing

Arrived in the dark after airport was closed due to strike booked in pains given key fob and told its behind reception took me ten minutes in the dark a drain to find it . Then we had to clean the door to get inthick with spider webs even in the room Breakfast just ok beautiful surroundings though wouldn’t want to stay again though
Stayed 2 nights in Oct 2022

8/10 Good

Vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Heel proper en aangenaam verblijf. Enkel de douche duurde heel lang tegen er warm water uit de kraan kwam en er kwam niet veel water uit.
Stayed 2 nights in Sep 2022

8/10 Good

hamidreza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2022

10/10 Excellent

Ruksana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Overall.

It was very good. Onsite restaurant was delicious. Staff very lovely and accommodating. One pointer , i would say, is for the hotel to have access to local taxis and services as felt quite restricted for airport transfers to and fro.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love everything here

Love the scenes, the nature and the comfortable room.
Stayed 5 nights in Jul 2022

10/10 Excellent

Oren

Stayed 1 night in May 2022

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