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Best Western Hotel Amazonia

3.0 out of 5.0

Recent guest reviews

Stayed only one night but can confidently state that service was great so too were the facilities. The language barrier was not a problem since most of staff understood english.Not a low budget hotel since rooms and meals are quoted in Euros. An average meal costs 30E.

We stayed here overnight as part of the tour. The lift was out of action and our small veranda had corroded rails. The pool was good and pleasant to use. Staff were pleasant and helpful. Breakfast had a good choice. Plenty of good eating places near by. Several points of interest are within walking distance.

If you're staying in Cayenne there's no better located hotel in the city. A good base fairly basic but all the essentials especially with the lovely swimming pool which is a must to cool down and relax by. Staff very friendly and helpful

The hotel is rated 3 stars and that's what you get. The room I was in had a great shelf for putting stuff on, but could not be described as luxurious. The shower had hot water, but the spray could have been better. The reception staff were friendly and helpful. Breakfast was good to begin with, but get there early as nothing seems to be replenished. No other meals seem to be served at the hotel. Swimming pool was adequate as long as only a few people are in it at one time. Conveniently located.

Loved the place. The hotel was generally good. Devil's Island was great and the food was very good. The only hotel problem was the failure of a wake up call and the failure of the restaurant to open for breakfast a little earlier as they said would happen.

Perfectly adequate accommodation and well situated but I felt like I was staying in a US motel. The hotel was totally booked so although we'd requested two beds for my father and myself, they had to bring in a hard cot. The staff were friendly and helpful but the system of passwords for the wifi was overly complicated and not user friendly (have to use a different voucher for each device with complicated passwords and it logged you out every 45 minutes).

Nice environment, very good swimming pool and internet connection. Rooms are very clean and quiet, and very close to the cicy center. I did not like to put in every moment the password for the wi-fi (it is not memorized when you enter the first time), and the breakfast can be improved.

Centrally located hotel with the standard of accommodation you'd expect from a hotel in the Best Western chain. Good quality breakfast, clean rooms, friendly staff. For its class, good value hotel for a stay in Cayenne.

I arrived and left very early in the morning from the airport. My stay was 2 weeks in summer 2015. The hotel staff was friendly and helpful. They ordered me taxis and made sure the room was prepared for my arrival. The room was kept clean by the rather thorough and respectful cleaning staff. A safe in the closet made me feel that my passport and items were secure when I wasn't in the room. It was quiet and comfortable. The location is perfect - less than a block from the main square and within walking distance of all the main sights of Cayenne. I would recommend this hotel to travelers to Cayenne. It is a relatively good deal for the money, only given that Guyane is generally rather expensive. The restaurant/bar was closed when I was there -- only open for the hotel breakfast from 6:30-10am each morning. The breakfast food was as expected, good but somewhat bland.

We stayed two Nights in July 2015. The room was rather small and was with window (no balcony) towards pool. Not much noise in room. Cleanliness good.Ok A/C. Wifi not very good in room, but ok in reception and free. Ok breakfast.The location is perfect by main square and all you may need of shops, restaurants, bars etc is next door.

Room options

Standard Room, 2 Single Beds

Twin 2 | Sleeps 2

Standard Studio, 1 Queen Bed, Kitchenette

Queen 1 | Sleeps 2

Standard Apartment, 1 Double Bed, Kitchen

Full 1 | Sleeps 2

Junior Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

40% of guests recommend this hotel

Total of 211 reviews