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Novotel Freiburg am Konzerthaus

4.0 star property
Hotel in Freiburg im Breisgau with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Freiburg am Konzerthaus

Buffet breakfast on weekdays (EUR 27 per person)
Exterior
Meeting facility
Miscellaneous
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Konrad Adenauer Platz 2, Freiburg im Breisgau, BW, 79098
  • Place, Goethe Institute
    ‪1 min walk‬
  • Place, University of Freiburg
    ‪6 min walk‬
  • Place, Freiburg Main Cathedral
    ‪11 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪55 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(6 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 1
  • 1 Queen Bed

View all photos for Room, 1 Double Bed with Sofa bed, Balcony

Hypo-allergenic bedding, minibar, desk, blackout drapes

Room, 1 Double Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Freiburg im Breisgau

Novotel Freiburg am Konzerthaus places you next to Southern Black Forest Nature Park and Goethe Institute. This 219-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Goethe Institute - 1 min walk - 0.0 miles
  • Freiburg Concert Hall - 2 min walk - 0.1 miles
  • Freiburg Theater - 5 min walk - 0.3 miles
  • University of Freiburg - 6 min walk - 0.4 miles
  • Freiburg Main Cathedral - 11 min walk - 0.6 miles

Getting around

  • Freiburg (Breisgau) Central Station - 4 min walk
  • Freiburg Hospital S-Bahn - 17 min walk
  • EuroAirport Airport (BSL) - 52 min drive

Restaurants

  • ‪Hermann - ‬5 min walk
  • ‪La Cornerie - ‬3 min walk
  • ‪Cafe Pow! - ‬3 min walk
  • ‪Mai Wok - ‬3 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Novotel Freiburg am Konzerthaus

Hotel in Freiburg im Breisgau with a full-service spa and a 24-hour front desk
Guests staying at Novotel Freiburg am Konzerthaus enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. Self parking is available for EUR 28 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Smart TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include minibars, hair dryers, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

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Exterior
Mercure Hotel Freiburg am Munster
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  • Free WiFi
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8.8 out of 10, Excellent, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 28 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Rotonde

Things to do

  • Bicycle storage
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,885 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 7 2026 to January 9 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 19 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Covered self parking fee: EUR 28 per day
  • Pet fee: EUR 19 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number DE120493093

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Freiburg am
Freiburg Novotel
Freiburg Novotel am Konzerthaus
Novotel am Konzerthaus
Novotel am Konzerthaus Hotel
Novotel am Konzerthaus Hotel Freiburg
Novotel Freiburg
Novotel Freiburg am Konzerthaus
Novotel Freiburg Konzerthaus
Novotel Konzerthaus Freiburg
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Hotel Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Freiburg im Breisgau Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Hotel
Hotel Novotel Freiburg am Konzerthaus
Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau

Frequently asked questions

Is free cancellation available at Novotel Freiburg am Konzerthaus?

Novotel Freiburg am Konzerthaus provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Freiburg am Konzerthaus?

As of Dec 31, 2025, prices found for a 1-night stay for 2 adults at Novotel Freiburg am Konzerthaus on Jan 11, 2026 start from $109.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Novotel Freiburg am Konzerthaus?

This hotel is located in Freiburg im Breisgau, just steps from Southern Black Forest Nature Park and Freiburg Concert Hall, and within a short walk of Freiburg Theater. You'll also find Rathausplatz and Old Town Hall less than a mile away.

Is there parking available at Novotel Freiburg am Konzerthaus?

Yes, covered parking is offered for EUR 28 per day. Accessible parking and bicycle parking are also available.

Is there a spa available at Novotel Freiburg am Konzerthaus?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Novotel Freiburg am Konzerthaus have a casino on the premises?

No, Novotel Freiburg am Konzerthaus doesn't have a casino.

Will I find an indoor pool at Novotel Freiburg am Konzerthaus?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from January 7 2026 until January 9 2026 (subject to change).

What will couples enjoy most about a stay at Novotel Freiburg am Konzerthaus?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Freiburg am Konzerthaus?

No, but this hotel does have a sauna.

Does Novotel Freiburg am Konzerthaus have a restaurant with a breakfast menu?

Yes, Novotel Freiburg am Konzerthaus serves buffet breakfast for a surcharge on weekday mornings at La Rotonde.

Will Novotel Freiburg am Konzerthaus allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Freiburg am Konzerthaus for a fee of EUR 19 per pet, per day. The property also provides food and water bowls.

Does Novotel Freiburg am Konzerthaus have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Novotel Freiburg am Konzerthaus?

No, there aren't any guestrooms with balconies at Novotel Freiburg am Konzerthaus.

Novotel Freiburg am Konzerthaus Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 400 out of 1000 reviews
Rating 8 - Good. 421 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Monika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is not very friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Hannah

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and easy for our itinerary. Close to sites, shopping and transportation.
Stayed 1 night in Sep 2025

10/10 Excellent

Mr Jonathan P

Stayed 1 night in Aug 2025

8/10 Good

CHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, Security, Friendly staff, Easy check-in, Late check-out 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Jared

Stayed 2 nights in Sep 2025

10/10 Excellent

Yin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brianna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family of 5 was very comfortable, and we enjoyed the pool so much after a long day of walking! The breakfast was wonderful!
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, very clean, all amenities other than a safe, great location next to trains and buses, very nice staff, only gripe is the addition of the use of the sofa bed in the room. It’s a bit hard you know your on it rather than a real bed but I would definitely stay again. There’s a pool too but we weren’t there long enough to benefit from it. Stayed with 2 teens.
Stayed 2 nights in Aug 2025

8/10 Good

robert

Traveled with family
Liked: Amenities
The hotel feels a little tired, like a 90s decor, we ended up on the first floor at the front which meant you could hear the noise from the people and cars until late. Having the windows open on tilt wasn’t great but the ventilation and not a/conditioning that i though it had was non existent, so made the choice of having the windows open. The pool was a bonus though if not pretty cold and at least it had a sauna as well. Still it was a good base to venture out and not a bad place for finding somewhere to eat in the evening.
Stayed 3 nights in Jul 2025

6/10 Okay

Ron

Traveled with family
Liked: Cleanliness
Front desk staff weren’t helpful in resolving some issues
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and dated hotel, poor cleaning

This is an old hotel that has not been updated for many years and is not of the usual Novotel standard. Cleanliness was also poor - our room was not cleaned properly and we had to raise concerns about this. The location is convenient though and Freiburg was beautiful. Breakfast was fine.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city and super awesome location for this hotel. Too many loud events happening outside the hotel but it was very comfortable with nice staff. I’ll be back.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Darryl

Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean rooms, great bar and restaurant.
Stayed 3 nights in May 2025

10/10 Excellent

Carol Kieko

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, comfortable. Excellent location. Friendly and helpful staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dursun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ve
Stayed 1 night in May 2025

10/10 Excellent

shaney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very clean hotel, spacious rooms and excellent location when having to catch early transportation. The only negative I would say is I booked this hotel in particular for the location, but more so because it had a pool. The pool looks far bigger in the pictures. 3-4 kids in there is almost enough to fill it. Pool and all areas were also very clean.
Stayed 1 night in Apr 2025

8/10 Good

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location. Easy walk from the train to drop your bags, then easy walk through the
Stayed 3 nights in Apr 2025

10/10 Excellent

Rong

Stayed 1 night in Apr 2025

10/10 Excellent

Yee Lin

Stayed 2 nights in Apr 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

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