Protea Hotel by Marriott Bloemfontein Willow Lake

4.0 star property
Victorian hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for Protea Hotel by Marriott Bloemfontein Willow Lake

Outdoor pool, pool umbrellas, sun loungers
Breakfast, lunch, dinner served; pool views
Property grounds
Lounge
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
101 Henry Street, Bloemfontein, Free State, 9301
  • Mimosa Mall
    ‪7 min walk‬
  • Central University of Technology
    ‪20 min walk‬
  • University of the Free State
    ‪20 min walk‬
  • Bloemfontein (BFN)
    ‪15 min drive‬

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Room options

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking

  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Bloemfontein

Located in Westdene within a short walk of Mimosa Mall, Protea Hotel by Marriott Bloemfontein Willow Lake is within a mile (2 km) of other popular sights such as Supreme Court of Appeal. This 94-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mimosa Mall - 7 min walk - 0.4 miles
  • Central University of Technology - 20 min walk - 1.1 miles
  • Supreme Court of Appeal - 20 min walk - 1.1 miles
  • University of the Free State - 20 min walk - 1.1 miles
  • Free State Stadium - 1 min drive - 0.7 miles

Getting around

  • Bloemfontein (BFN) - 18 min drive

Restaurants

  • ‪Falcon Lake Spur - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Cubana - ‬10 min walk
  • ‪Mugg & Bean - ‬8 min walk
  • ‪Panarottis - ‬11 min walk

About this property

Protea Hotel by Marriott Bloemfontein Willow Lake

Victorian hotel with a 24-hour business center and a 24-hour front desk
Protea Hotel by Marriott Bloemfontein Willow Lake features an outdoor pool, free WiFi in public areas, and a conference center. There's free parking, and an airport shuttle (available 24 hours) for ZAR 250 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Washers/dryers, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Afrikaans, English, Xhosa

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 225 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 101 Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • No elevator
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • No plastic coffee stirrers
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 225 per person
  • Airport shuttle fee: ZAR 250 per person (one-way)
  • Airport shuttle fee per child: ZAR 200.00 (one-way), (up to 12 years old)
  • Late check-out fee: ZAR 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel by Marriott Bloemfontein Willow Lake Hotel
Protea Hotel Willow Lake Bloemfontein
Protea Willow Lake
Protea Willow Lake Bloemfontein
Willow Lake Protea Hotel
Protea Hotel by Marriott Bloemfontein Willow Lake Bloemfontein

Frequently asked questions

Is free cancellation available at Protea Hotel by Marriott Bloemfontein Willow Lake?

Protea Hotel by Marriott Bloemfontein Willow Lake offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Protea Hotel by Marriott Bloemfontein Willow Lake?

This hotel is situated in Westdene within a short 9-minute walk of Mimosa Mall and also 11 minutes on foot from Mega World. You'll also find Bloemfontein City Hall and Supreme Court of Appeal less than a mile away.

Will I be able to park at Protea Hotel by Marriott Bloemfontein Willow Lake?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Protea Hotel by Marriott Bloemfontein Willow Lake feature a casino on the premises?

No, Protea Hotel by Marriott Bloemfontein Willow Lake doesn't have a casino.

Will I find an indoor pool at Protea Hotel by Marriott Bloemfontein Willow Lake?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Protea Hotel by Marriott Bloemfontein Willow Lake?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a garden-view restaurant.

Does Protea Hotel by Marriott Bloemfontein Willow Lake have a hot tub?

No, there isn't a spa tub at this hotel.

Does Protea Hotel by Marriott Bloemfontein Willow Lake feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel by Marriott Bloemfontein Willow Lake serves buffet breakfast for a surcharge each morning at 101 Restaurant.

Does Protea Hotel by Marriott Bloemfontein Willow Lake allow pets to stay free of charge?

No, pets aren't allowed at Protea Hotel by Marriott Bloemfontein Willow Lake.

Are there connecting rooms at Protea Hotel by Marriott Bloemfontein Willow Lake?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Protea Hotel by Marriott Bloemfontein Willow Lake?

The closest major airport to Protea Hotel by Marriott Bloemfontein Willow Lake is Bloemfontein (BFN), which is 7.3 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Protea Hotel by Marriott Bloemfontein Willow Lake?

No, there aren't any guestrooms with balconies at Protea Hotel by Marriott Bloemfontein Willow Lake.

Does Protea Hotel by Marriott Bloemfontein Willow Lake offer wedding services?

There are wedding services available at Protea Hotel by Marriott Bloemfontein Willow Lake if that's in your vacation plans.

Protea Hotel by Marriott Bloemfontein Willow Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 144 reviews
Rating 8 - Good. 63 out of 144 reviews
Rating 6 - Okay. 16 out of 144 reviews
Rating 4 - Poor. 5 out of 144 reviews
Rating 2 - Terrible. 1 out of 144 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

CHRIS

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will definately go stay there again

Friendly staff , clean all over the place with the best breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable overnight stay

Very pleasant overnight stop - food in the restaurant was delicious and the service was excellent, I found the staff very attentive and considerate. Beds very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisanda

Stayed 2 nights in Nov 2024

8/10 Good

Musawenkosi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closer to amenities and convenient

It was once again a pleasant stay and good value for money since it was within a walking distance of two major shopping malls and a park for entertainment
Stayed 2 nights in Nov 2024

10/10 Excellent

Curtis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

FILIMAO, LENEXA

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Nov 2024

10/10 Excellent

Noel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

BM

Stayed 1 night in Mar 2024

6/10 Okay

Ettiene

Stayed 1 night in Mar 2024

8/10 Good

Shariem

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Sonya

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It use to be a nice place. Had a cable along the doors of the rooms with cameras for security plus two officers down the stairs.
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michel

Stayed 1 night in Jan 2024

10/10 Excellent

Ursula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and friendly staff

The staff were incredibly friendly and went out of their way to ensure I had everything I needed. Great welcome from management and superb service.
Stayed 1 night in Dec 2023

10/10 Excellent

Noel

Stayed 1 night in Nov 2023

8/10 Good

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Adriaan

Liked: Cleanliness, staff & service, property conditions & facilities
Just what I needed. Thanks
Stayed 1 night in Aug 2023

10/10 Excellent

Rudolf

Stayed 1 night in Jun 2023

10/10 Excellent

Patricia Shirley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Lovely, comfortable, friendly
Stayed 4 nights in May 2023

6/10 Okay

Warren

Business traveler
Liked: Staff & service
Stayed 1 night in Mar 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant hotel. Stayed there for the cricket so location was good. Food was excellent in the restaurant
Stayed 2 nights in Jan 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hospitality

Exceptional service from the team at this hotel made our see stay really special. It is hard for an hotel chain to make a visit feel personal but from check-in to bar and dinner and breakfast, service was professional, friendly and welcoming. Well done to the whole team. Special mention for Selereko who was outstanding.
Stayed 1 night in Dec 2022

10/10 Excellent

Shumani

Stayed 4 nights in Oct 2022

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022