Hotel Serrano

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Serrano

Reception
Terrace/patio
Front of property
Reception
Presidential Room | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000
  • Place, Wilson Lutz Farias Municipal Museum
    ‪12 min walk‬
  • Place, Hospital Padre Joao Berthier
  • Place, Sao Carlos Town Hall

Room options

Deluxe Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Frederico Westphalen

Hotel Serrano places you within a 15-minute walk of Wilson Lutz Farias Municipal Museum. This 56-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Wilson Lutz Farias Municipal Museum - 12 min walk - 0.7 miles
  • Our Lady of Graces Church - 54 min drive - 30.7 miles

Restaurants

  • ‪Preta Lanches - ‬11 min walk
  • ‪Refúgio do Açaí - ‬14 min walk
  • ‪baixo das cobertas - ‬12 min walk
  • ‪M e M Café e Antique - ‬15 min walk
  • ‪Restaurante Daniela - ‬1 min walk

About this property

Hotel Serrano

Guests of Hotel Serrano enjoy free WiFi in public areas, meeting rooms, and a garden. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries and bidets. Desks are also included. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total pets
  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Frequently asked questions

Is a free cancellation option available at Hotel Serrano?

Hotel Serrano offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do around Hotel Serrano?

This hotel is located in Frederico Westphalen within a short 14-minute walk of Wilson Lutz Farias Municipal Museum.

Is there parking available at Hotel Serrano?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Serrano have a casino on the premises?

No, Hotel Serrano doesn't have a casino.

Is there an indoor pool at Hotel Serrano?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Serrano?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include jetted bathtubs and wet bars.

Does Hotel Serrano have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Serrano feature a restaurant that includes a breakfast menu?

Yes, Hotel Serrano serves free buffet breakfast each morning from its restaurant.

Does Hotel Serrano allow pets to stay for free?

Yes, cats and dogs can stay for free at Hotel Serrano.

Are there connecting rooms at Hotel Serrano?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Serrano?

No, at Hotel Serrano, there aren't any guestrooms that list a balcony.

Hotel Serrano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 46 reviews
Rating 8 - Good. 18 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

DENY

Traveled with group
Liked: Cleanliness, staff & service, amenities
O quarto estava limpo e os colaboradores muito prestativos.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gessiel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom.
Stayed 1 night in Oct 2025

6/10 Okay

LUCIANA

Stayed 3 nights in Oct 2025

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento prático limpeza ótima ar condicionado bom
Stayed 1 night in Sep 2025

10/10 Excellent

Jairo

Stayed 2 nights in Sep 2025

2/10 Terrible

Flavio

Stayed 1 night in Sep 2025

2/10 Terrible

ANTONIO CARLOS

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dirson Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ÓTIMO HOTEL

Excelente acomodação e atendimento.
Stayed 1 night in Jul 2025

8/10 Good

joao batista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria lá

Hotel muito bom. Limpo, organizado, bom atendimento.
Stayed 2 nights in Jun 2025

10/10 Excellent

Otacilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me surpreendeu.

Hotel novo ou todo reformado. Piso, pintura quarto com split (silencioso), água com aquecimento central (torneira e chuveiro). Estacionamento pequeno e pode diversificar mais, o café.
Stayed 1 night in Jun 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, room comfort
Muito bom, muito limpo, café da manhã acima da média do para esse preço de diária. Único ponto negativo é que estavam sem água quente no chuveiro.
Stayed 1 night in May 2025

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Simone elisabete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

SANDRO A

Liked: Cleanliness, staff & service, room comfort
Hotel bem bom pelo custo benefício. Cama confortável e café da manhã ótimo. Fica na entrada da cidade, até o centro são uns 20/30 minutos de caminhada ou menos de 5min de carro. Gostei bastante do hotel e com certeza voltaria numa próxima oportunidade.
Stayed 2 nights in Apr 2025

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jeferson

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Otimo
Stayed 1 night in Mar 2025

8/10 Good

Sheila Regina

Traveled with group
Disliked: Property conditions & facilities

deixou a desejar

O Hotel em geral é bom, porém no meu quarto havia um buraco no teto e a janela dava para uma área comum e o vidro não trancava, ficava aberto, solicitei a troca de quarto e me informaram que o hotel estava lotado e nem fizeram muita questão de verificar ou ao menos tapar o buraco. O Cafe da manhã muito bom e a atendente muito simpatica.
Stayed 2 nights in Mar 2025

8/10 Good

Altemir

Stayed 1 night in Feb 2025

6/10 Okay

LUIZ AILTON DIAS

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jaison Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Poliana

Stayed 2 nights in Jan 2025