Primestay Hotel

3.0 star property
Family-friendly hotel in Frauenfeld

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Photo gallery for Primestay Hotel

Buffet breakfast on weekdays (CHF 14.50 per person)
Outdoor dining
Property grounds
Classic Double Room | Bathroom | Shower, free toiletries, hair dryer, heated floors
Classic Double Room | Desk, laptop workspace, soundproofing, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
Oststrasse 51, Frauenfeld, Thurgau, 8500
  • Place, Frauenfeld Castle
    ‪3 min drive‬
  • Place, Ittinger Museum
    ‪5 min drive‬
  • Place, Swiss Science Center Technorama
    ‪10 min drive‬
  • Airport, Zürich (ZRH)
    ‪30 min drive‬

Room options

Classic Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Frauenfeld

Located within 2 miles (3 km) of Frauenfeld Castle, Primestay Hotel places you within a few miles (5 km) of Thurgau Art Museum. This 48-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free newspapers in the lobby, and a terrace.

What's nearby

  • Frauenfeld Castle - 3 min drive - 1.5 miles
  • Ittinger Museum - 5 min drive - 3.2 miles
  • Conny-Land - 9 min drive - 10.1 miles
  • Swiss Science Center Technorama - 10 min drive - 9.3 miles
  • Mainau Island - 31 min drive - 23.5 miles

Getting around

  • Fraunfeld Station - 3 min drive
  • Zurich Airport (ZRH) - 35 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪WOKIN - ‬3 min drive
  • ‪Plättli-Zoo AG - ‬5 min drive
  • ‪China Town - ‬3 min drive
  • ‪Sabaai Dee - ‬19 min walk

About this property

Primestay Hotel

Family-friendly hotel in Frauenfeld
Guests of Primestay Hotel enjoy free WiFi in public areas, a meeting room, and free newspapers. You can put free offsite parking to good use if you drive. A multilingual staff is on hand to help with luggage storage, and offer sightseeing advice. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a terrace, a vending machine, and a garden.
69-cm flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include desks and wardrobes or closets.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 14.50 per person

Things to do

  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Playground

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 69-cm flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 10:00 PM) and Saturday - Sunday (2:00 PM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 14.50 per person
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Primestay Hotel Frauenfeld
Primestay Frauenfeld
Primestay
Primestay Hotel Hotel
Primestay Hotel Frauenfeld
Primestay Hotel Hotel Frauenfeld

Frequently asked questions

Is free cancellation available at Primestay Hotel?

Primestay Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see around Primestay Hotel?

This hotel is located in Frauenfeld, close to Frauenfeld Castle, Ittinger Museum, and Thurgau Art Museum. You'll also find Stahlibuck Tower and Telefonmuseum Telephonica im Greuterhof within a short drive.

Will I be able to park at Primestay Hotel?

Yes, there is accessible parking available.

Does Primestay Hotel include a casino on the premises?

No, Primestay Hotel doesn't have a casino.

Will I find an indoor pool at Primestay Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Primestay Hotel?

No, this hotel doesn't have a spa tub.

Does Primestay Hotel have a restaurant with a breakfast menu?

Primestay Hotel offers buffet breakfast on weekday mornings for a surcharge though there is no restaurant.

Will Primestay Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Primestay Hotel for a fee of CHF 20 per accommodation, per stay. The property also provides food and water bowls.

Does Primestay Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Primestay Hotel?

The closest major airport to Primestay Hotel is Zurich Airport (ZRH), which is 27 mi away (35 minutes by car). Another top airport is Friedrichshafen (FDH-Friedrichshafen - Lake Constance), which is around 29.7 mi away.

Can I book a room with a balcony at Primestay Hotel?

No, there aren't any guestrooms with balconies at Primestay Hotel.

Reviews

Primestay Hotel Reviews

7.2

Good

7.8/10

Cleanliness

6.6/10

Staff & service

7.8/10

Property conditions & facilities
Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 13 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Better than I thought.

Very unusual check in process. Place was a lot better than I expected, spacious rooms and clean. Service though is non existent.
Stayed 3 nights in Sep 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Marcos, Bonneville

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
The room and the hotel are fine taking into consideración the price. The problem is that there were mosquitoes in my room (113). I had to killer 4 during the night and couldnt sleep. I wouldnt go there again.
Stayed 1 night in Aug 2018

4/10 Poor

Keith, Tennessee, USA

Disliked: Staff & service
No front desk attendant, as advertised. Did not read fine print stating hotel needed a call 24 hours in advance. Did not receive email with key lock box code. Called afternoon of arrival and no answer and no ability to leave a verbal message. Had difficulty contacting someone after arriving at the property in the evening. Fortunately a guy showed up for some unrelated reason and was able to get our room key from the lock box after we fully explained our situation. The advertised breakfast was a "buffet". However, there was no buffet and no coffee bar as shown in the pictures. Waitress spoke 0% English. Another dining customer had to interpret for us with her. She brought us each a single croissant, a small roll, jelly packet, butter packet, orange juice, and coffee. The customer interpreter said she stated that this was the standard offering and that eggs or anything else would be at an additional price. Room and shower were comfortable. However, I will not consider this brand of property again due to the numerous check-in inconveniences and the false advertisement of a breakfast buffet with photos of a coffee bar/station. Someone owes me 2 buffet breakfasts which is what I agreed to in the price that I paid.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Modernes Hotel

Das Zimmer war ok. Leider gab es am Sonntag kein Frühstück, die Frühstückszeiten waren an der unbesetzten Rezeption nur von Montag bis Freitag ausgewiesen. Unsere Buchung war allerdings mit Frühstück bestätigt.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 tage

alles super saubere zimmer personal hervorragend
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Cavagna

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

gut mit mögliche verbesserungen

gute Position, frühstück nicht besonder
Stayed 1 night in Jan 2020

8/10 Good

stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preis Leistung sehr gut

Ich war geschäftlich unterwegs und musste übernachten
Stayed 1 night in Dec 2019

6/10 Okay

marie-christine

Business traveler
Prix intéressant pour séjour affaire en Suisse. Chambre défraîchie.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness

Nicht wirklich saubere Zimmer

Dieses Hotel ist super gelegen, preislich für die Schweiz auch in Ordnung. Die Sauberkeit in den Zimmern lässt zu wünschen übrig. Das Hotel wirbt mit täglicher Zimmerreinigung, Haartrockner auf dem Zimmer... Wir waren für 3 Nächte (Donnerstag bis Sonntag) Toiletten wurden nicht geputzt, Müll nicht ausgeleert, Waschbecken nicht geputzt (trotz Schild außerhalb an der Türe "bitte Zimmer reinigen". Als wir Abends kamen (17 Uhr) war das Schild immer noch draußen. Lediglich die Bettdecken wurden zusammen gelegt und Handtücher neue gebracht. Also wir würden das Hotel nicht mehr nutzen. Für 1 Nacht OK aber nicht länger. Schade...
Stayed 3 nights in Aug 2019

8/10 Good

Rolf

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Eberhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vollkommen ausreichend

Für Übernachtungen vollkommen ausreichend. Für schweizerische Verhältnisse sind Preis- Leistungsverhältnis vollkommen ok. Frühstück ok. Personal sehr freundlich.
Stayed 3 nights in Feb 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preis / Leistung empfehlenswert

Empfang und Service sehr gut und das Zimmer sehr sauber
Stayed 1 night in Dec 2018

10/10 Excellent

flavio

preety good, and quiet, breakfast good as well and very friendly
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Hyggelig sted med flinke folk og god service
Stayed 2 nights in Nov 2018

6/10 Okay

Andreas

Liked: Cleanliness

War OK

Wae OK für eine Nacht
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service

Miserabler Service

Zimmer nicht gereinigt, Hotel Manager Aggressiv und unfreundlich - noch nie erlebter schlechter Service
Stayed 3 nights in Oct 2018

8/10 Good

Annette Stephanie

Absolut ok...

leicht zu finden gleich an der Autobah freundliches Personal nettes Restaurant grosse Zimmer
Stayed 3 nights in Sep 2018

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zeer mooi en goed hotel.

Zeer mooie.en ruime kamers. Mooie badkamer met douche. Alleen spijtig dat de bar NIET open was in het weekend. Vlotte incheck.
Stayed 2 nights in Aug 2018

2/10 Terrible

Roger, Leipzig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dieses Hotel gehört auf eine schwarze Liste

Im Bad waren in der Toilette noch die flüssigen Hinterlassenschaften (Urin) des Vormieters. Die unmittelbare Nähe zur Autobahn ist akustisch, auch bei geschlossenem Fenster nicht zu überhören. Einen Zimmerservice gibt es nicht, der Gast muss sich sein Bett selber machen. Es gibt keine Rezeption, den Schlüssel findet man in einer Box (via Code über SMS). Als Nachbar hat das Hotel einen Reiterhof. In der Nacht vom 22/23.06.18 wurde gefeiert (laute Musik bis 04:00 Uhr). Das Preis-Leistungsverhältnis ist unter aller Sau. Ein Auffenthalt in diesem Haus ist in keiner Weise zu empfehlen.
Stayed 2 nights in Jun 2018

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018